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Ballantynes of Walkerburn Reviews

4.9 Rating 2,114 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,114 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Anonymous
Anonymous  // 01/01/2019
Dispatched speedily, well packaged, and discreetly, the bottle arrived in excellent condition. Email communications were very good & accurate throughout. The bottle matches the description & photograph exactly - an excellent memento. I would happily buy from this business again. Many thanks.
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Posted 1 year ago
Great product
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Posted 1 year ago
Beautiful momento. Great service from Ballantynes. Thank you
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Excellent ordering process and great after-sales service. Would highly recommend Ballantynes of Walkerburn for your whisky purchases.
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Posted 1 year ago
Lovely & kept up to date through the process
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Posted 1 year ago
Excellent quality, and service. I purchased mine as a 30th birthday gift for my son, and had it engraved, he was very pleased with it.
Ballantynes of Walkerburn 5 star review on 23rd May 2023
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Posted 1 year ago
Item was delivered on time, well-wrapped with no damages and errors on the engraving. Thank you Team Ballantynes of Walkerburn.
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Posted 1 year ago
I’m a big fan of Glenfarclas whiskies having visited the distillery in December 2022. When I saw the 12 year old Coronation release for sale, I ordered it immediately. There was a slight delay in delivery due to its popularity, but when I called, the member of staff was very polite and explanatory. It was worth the wait. This one is a ‘keeper’ , I’ve since ordered a bottle of standard release 12,Year Old !
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Posted 1 year ago
A Royal Celebration in a Bottle: King Charles Coronation Celebration Special Whisky Set Rating: ★★★★★ (5/5) I recently had the pleasure of purchasing the King Charles Coronation Celebration Special Ballantynes of Walkerburn Whisky Set, and I must say it exceeded all my expectations. As a whisky enthusiast and a lover of all things royal, this set truly made my day. Big Smile .. Chi Tang
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Posted 1 year ago
Brilliant service, we received our engraved statue within 24 hours of ordering.
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Posted 1 year ago
The sculpture is excellent however when I took it out of the package several areas of pain/lacqour fell away from parts of the bag pipes. It was only a couple of millimeters in two areas but that was disappointing I have been able to get this remedied so there is no cause for further intervention but I thought you should be made aware.
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Posted 1 year ago
Item arrived on time, item was extremely well packaged with no damage. Thank you and will order again 👍
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Posted 1 year ago
Excellent all round service.Very pleased with order Highly Recommended
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Posted 1 year ago
Staff lovely. Easy process. Great product !
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Posted 1 year ago
Very good service, the item arrived very well protected, which is great to see. It was exactly as described and the engraving was spot on. Well done!!!!
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Posted 1 year ago
Very helpful throughout the purchase with any amendments, extremely satisfied with the product!
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Posted 1 year ago
Arrived on time. Beautiful bottle and well packaged
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Posted 1 year ago
From the first phone call to receiving the beautifully crafted polished pewter eagle, Neil & James couldn't have been more helpful - especially as this was over the coronation weekend. The eagle itself is an outstanding piece of workmanship; far more detail than the online pictures are able to show, & the finish is superb. It arrived almost by return & was packaged so well, it would be almost impossible to damage in transit. Very impressed. In addition to the inscription on the eagle, I asked if they would mind making me a small replacement brass plate, with an inscription, to replace one that had fallen off decades ago during a posting. I found that at very short notice, this had been included in my order without any additional cost to me. Outstanding customer service & top notch craftsmsnship. Many thanks to Neil & James & their team.
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Posted 1 year ago
Easy to order and fast delivery. Bottle was packed well.
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Posted 1 year ago
Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews