Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company to deal with many thanks”

Helpful Report

Posted 1 year ago

“Great service very professional and presented beautifully. I would definitely recommend”

Helpful Report

Posted 1 year ago

“Excellent customer service, very responsive and very reasonably priced.”

Helpful Report

Posted 1 year ago

“I received fantastic customer service when I called for assistance as to which set to purchase for my husband as a birthday gift. The order came extremely quickly and the order process was very straightforward. I gave my husband this a gift for his birthday today and he absolutely loves it. It was filled with his favourite whiskey and given pride of place on our drinks cabinet within minutes of opening!”

Helpful Report

Posted 1 year ago

“Brilliant model. Exactly as I anticipated. Very pleased with it. Thank you.”

Helpful Report

Posted 1 year ago

“Fantastic service, quick turnaround of my order and quality Product. Will definitely be using Ballantynes again and won't hesitate to recommend them.”

Helpful Report

Posted 1 year ago

“Briliiant service. After a brief e-mail discussion Ballantynes delivered exactly what I needed in short order. Arrived within a few days in perfect condition. Very pleased with this service”

Helpful Report

Posted 1 year ago

“Another one to enter my crowded and constantly complimented upon display cabinet especially my collection of the Light Division (First in Last out)---Am very proud to own them.”

Helpful Report

Posted 1 year ago

“I was expecting the item to be good but must say that you exceeded my expectations. I will be presenting the trophy to the award winner on 25th November 2023 and after this will email all squadron O.C's with your information, as this trophy is fantastic and relevant to us.”

Helpful Report

Posted 1 year ago

“Delivery was top,well packed. Ive not seen yet but my mother says its very nice Beutifull 👍”

Helpful Report

Posted 1 year ago

“Always been a loyal customer to Ballantynes as a result of the consistent perfection of their customised products”

Helpful Report

Posted 1 year ago

“I was amazed with the service, from when I ordered it to delivery it was just a couple of days ! I'm so very pleased with the item I brought,it was even better than its picture ! Can't wait to see my grandsons face when we give him the gift ! Many thanks ! Xxx”

Helpful Report

Posted 1 year ago

“I have used Ballantynes several times now and would rate them above excellent. They are extremely efficient and customer-focused. They always go above and beyond and I will continue to buy their products. the products I have purchased are of amazing quality and beautifully presented. Thank you.”

Helpful Report

Posted 1 year ago

Thank you !!

Posted 1 year ago

“Very happy with the finished product, and the delivery time was super fast, I will definitely be back again for more products. Thank You!”

Helpful Report

Posted 1 year ago

“I recently purchased a Gurkha Soldier World War One sculpture, and I loved it. The sculpture is beautifully crafted and finished, and its size is just perfect. They made the ordering process easy and straightforward. I would highly recommend this company to anyone looking for a high-quality product and exceptional customer service.”

Helpful Report

Posted 1 year ago

Thanks so much for the note we love them !!

Posted 1 year ago

“Product was perfect, very quick turnaround for delivery and service was spot on, thank you.”

Helpful Report

Posted 1 year ago

“Having decided on making a purchase I was expecting a long lead time for delivery but was thrilled to receive it within a week. The statue was spot on. Well made and all details correct. All in all a well crafted piece and well received”

Helpful Report

Posted 1 year ago

“As always ballantynes dug out to get a last minute order to me and it arrived in time for the recipients leaving do. All wording correct on the engraving Thanks loads”

Helpful Report

Posted 1 year ago

“Excellent, friendly service”

Helpful Report

Posted 1 year ago

“Easy to order and personalise and it quickly delivered. I had updates on when my parcel would arrive and when it did it was packaged well and my item arrived in mint condition. Thanks”

Helpful Report

Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews