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Ballantynes of Walkerburn Reviews

4.9 Rating 2,059 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,059 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
From my first phonecall to your company your service/support was great. I made a few more calls just to check uou had the personal inscribed words correct. Furthef on I had a medsage informing me my order was didpatched. Then when to expect it. Many thanks, I'm happy with my order. Yes I'd recemmend your company.
Ballantynes of Walkerburn 5 star review on 13th March 2024
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Posted 8 months ago
Outstanding once again, thank you!!
Ballantynes of Walkerburn 5 star review on 13th March 2024
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Posted 8 months ago
Wonderful product, high quality engraving and a very quick delivery. Very happy customer.
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Posted 9 months ago
Absolutely fantastic sniper statue. Beautifully engraved as requested. Fast delivery. Very happy with the product and the service provided.
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Posted 9 months ago
Excellent service. Very happy with the product purchased, which exactly as described and in fact even better than expected. Very prompt delivery too.
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Posted 9 months ago
Excellent customer service and quality of product. Super quick delivery and we’ll packed. Would recommend
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Posted 9 months ago
Excellent service and delivery very helpful when changing order
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Posted 9 months ago
Excellent customer service when I ordered the wrong statuette by mistake. Fantastic quality and quick delivery which was very well packaged. I will be back.
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Posted 9 months ago
Fabulous, efficient service, product looks great, can't wait to present it to them
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Posted 9 months ago
Great Quality and fantastic customer service, had the product delivered in a matter of days allowing me to gift someone leaving our unit on short notice.
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Posted 9 months ago
Extremely efficient, no nonense purchase. Top qualty product. Really happy to recommend this company.
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Posted 9 months ago
Superb customer service and fast turnaround time. Lots of military heraldic crests already on the system to assist with query. Excellent finished product with crystal clear engraving and typeface. Attention to detail and care with air packaging to protect product. Fantastic service all round. Highly Recommend.
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Posted 9 months ago
Excellent service, very professional
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Posted 9 months ago
Item was received as described many thanks A ++++
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Posted 9 months ago
MANY THANKS FOR YOUR PROMPT ATTENTION TO MY ORDER WHICH ARRIVED SAFELY. I HAVE MADE PURCHASES IN THE PAST OF FIRE SERVICE STAUTES AND THEY WHERE ALSO OF HIGH QUALITY. LOOKING FORWARD TO MAKE FURTHER PURCHASES IN THE FUTURE. JACK.
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Posted 9 months ago
Outstanding service, as usual. Friendly, helpful and dedicated. The items I've purchased over the years have been relating directly to the British Commandos, engraved glass ware, Commando memorial statues, port bottles, and the service and products provided by Ballantynes are in keeping with the traditions and Professionalsim of the original Army Commandos.
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Posted 9 months ago
Dear Simon, Thank you so much for taking the time to leave us a fantastic 5-star rating for Ballantynes of Walkerburn! We greatly appreciate your kind words and continued support. Thank you for your continued trust and for being a valued customer. We look forward to serving you again soon! If you have not yet done so, please find us on Facebook or Instagram - Ballantynes of Walkerburn
Posted 9 months ago
Fantastic customer service and the quality of the product was outstanding.
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Posted 9 months ago
Thank you so much for your glowing 5-star rating of Ballantynes of Walkerburn! We greatly appreciate your kind words and are delighted to hear that you had a fantastic experience with us
Posted 9 months ago
Superb quality gift, well received.
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Posted 9 months ago
I bought the Beret and Boots with the engraved plaque. I wanted this piece for my husband to showcase his 24 years service in the Armed Forces, and he absolutely loves it! The company were very quick to respond and the process from order to delivery was excellent and very fast. Quality of the piece is exceptional. 100% recommend this company. Thank you Ballantynes ⭐️⭐️⭐️
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Posted 9 months ago
First time ordering from here, I ordered a bottle of alcohol for a 60th birthday with engraving on , the customer service was outstanding. I was sent a template to make sure it was to my liking, and then had emails to inform me when despatch and delivery was. I couldn’t fault a thing. One of the best purchase experiences I’ve ever had. Other companies need to ‘take a leaf out of their book’. Superb company and will definitely buy from them again
Ballantynes of Walkerburn 5 star review on 15th February 2024
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Posted 9 months ago
Thank you so much for your glowing 5-star review, June! We are thrilled to hear that you had an outstanding experience. We are honoured to be considered one of the best purchase experiences you've ever had, and we truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Ballantynes of Walkerburn!
Posted 9 months ago
Ballantynes of Walkerburn is rated 4.9 based on 2,059 reviews