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Ballantynes of Walkerburn Reviews

4.9 Rating 2,114 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,114 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
Anonymous
Anonymous  // 01/01/2019
Helpful from the beginning , good comms on the order, and in the despatch phase too- I was kept well informed . Thank you .
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Posted 1 year ago
Great service, wonderful award and speedily, safely delivered. Thank you.
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Posted 1 year ago
Great champagne and fantastic etching, kept one for later and passed one to my brother as a gift.
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Posted 1 year ago
very professional service from start to finish and the product ordered with engraving is fantastic, will be back again.....and again
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Posted 1 year ago
Got a bottle of whiskey engraved for a 65th birthday present. Got sent a preview of the engraving was very happy with it. Got posted down to Devon arrived in perfect condition. This is the 2nd time iv used this service. Very happy customer
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Posted 1 year ago
Very efficient service, quick to respond to order and really pleased with purchase
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Posted 1 year ago
Great service. fast delivery and very helpful customer care team.
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Posted 1 year ago
Fantastic item!, Ordered the boots and cap on a engraved mount, would give 10/10 for service, delievery, and fabulous product.
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Posted 1 year ago
Really quick delivery time from order very happy with the purchase would recommend excellent service
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Posted 1 year ago
Superb quality and delivered in a matter of days. Thank you and I will 100% recommend the product and service
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Posted 1 year ago
Ordered quite a few times now from Ballantynes of Walkerburn and have never been disappointed. Great products (they make really lovely retirement gifts) + fabulous service. My recent purchase was here within 3 days of ordering. Will definitely order from here again.
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Posted 1 year ago
Fantastic quality as always . Excellent rapid delivery in time for the presentation. Thank you Chris Russell
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Posted 1 year ago
I have no idea. Parcelforce have screwed up, and still awaiting receipt.
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Posted 1 year ago
Not quite as substantial as I'd expected but it looks fantastic nonetheless. I'm impressed by the attention to detail and speed of shipping. The engraving was spot on too. All-in-all, I'm both glad I bought it and will purchase from them again.
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Posted 1 year ago
Very happy with item's. Good comunication. will use again
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Posted 1 year ago
I have used your company several times for various gifts we present on special occasions, the standard is always exceptional and delivery is rapid. The latest purchase was a 7-piece port decanter set with engraving and it looks amazing, I know the recipient will be over the moon with the gift. from ordering to delivery is always smooth and speedy and you should be congratulated on your customer service as well as the standard of workmanship of the items themselves. i would not hesitate to recommend your products and services. thank you
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Posted 1 year ago
This is an excellent product. Could not be faulted.
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Posted 1 year ago
Excellent product , beautifully engraved. Speedy service we good communication.
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Posted 1 year ago
Easy to order, excellent product and spoke to an actual person, with a query, it is no surprise that this company is at the very top of its field.
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Posted 1 year ago
Great company, excellent transaction, from going on-line and ordering to receiving, don't see how it could be bettered.
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Posted 1 year ago
Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews