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Ballantynes of Walkerburn Reviews

4.9 Rating 2,171 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 13th March 2025

Ballantynes of Walkerburn 5 star review on 13th March 2025

Ballantynes of Walkerburn 5 star review on 11th March 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Excellent product. Excellent experience...smooth, efficient and no hassle. Thank you.”

Helpful Report

(Walkerburn) - Posted 17 hours ago

“Always a great service dealing with this company!!”

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(Walkerburn) - Posted 21 hours ago

“Perfect item, beautifully made and fast delivery.”

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(Walkerburn) - Posted 2 days ago

“Quality product. Attention to detail during the design stage and finished product was impressive. Quick service as it was less than a week from purchase to delivery with engraving completed.”

Helpful Report

(Walkerburn) - Posted 6 days ago

“Great service from a great company”

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(Walkerburn) - Posted 6 days ago

“As alway Ballantynes products are top quality and come with the same level of customer service and care! Simply the best!”

Helpful Report

(Walkerburn) - Posted 1 week ago

“Great product and quick service.”

Helpful Report

(Walkerburn) - Posted 1 week ago

“Amazing service the parcel arrived quickly and the packaging was brilliant very safe. My husband will love his gift! Many thanks”

Helpful Report

(Walkerburn) - Posted 1 week ago

“Outstanding workmanship. Speedy delivery and helpful customer service. Very pleased.”

Helpful Report

(Walkerburn) - Posted 1 week ago

“Extremely helpful, professional advice given & outstanding Friendly Customer Service provided. The Gin Glasses were engraved exactly as requested and presented beautifully for a Leaving Gift. The service provided was of the highest standard, efficient and cost effective. Thank you very much Neil & team. The end product arrived perfectly and in time to be presented. Five Star Service.”

Helpful Report

(Walkerburn) - Posted 1 week ago

“Excellent customer service and fast delivery. Thank you!”

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(Walkerburn) - Posted 2 weeks ago

“What a speedy service from start to end! The personalisation was spot on and the final engraved bottle was beautiful! Would 100% recommend, and will be buying again myself in the near future.”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“Quality product, great price and fast delivery”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“My colleague is in the last year of her service as a Police Officer; we wanted to get her something special to celebrate that service and this statue did the job! Apart from the excellent quality, I was surpsised by how well it was packaged for its journey. They use a packaging product that ensures the item arrives in perfect condition, which this one did. We also asked them for nothing the King's & Queen's crowns on the cap badges either side of the engraved plate, which reflects the length of service. We couldn't be happier with the result and it has now been hidden away for a year, until she officially retires as an Officer. I, too, received the male version when I retired from the Job a couple of year ago; it was incredibly impressive.”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“I found your company through Google and was pleased to see it was set up by a Veteran, like myself. The order, for a fellow Veterans birthday,was placed on a Thursday and received it the following Monday. The engraving is first class and I'm positive she will enjoy it as a gift. Many thanks to all at Ballantynes. When I need a bottle engraving I will definitely come back to Ballantynes.”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“First time I've engraved anything or used Ballantynes, and very happy with the personal service and lovely finished item. My sister and I needed a milestone birthday present for my brother, who is lovely, but tricky to buy for. So we asked for an initialed seal, some quotes and a personal message to be engraved on a bottle of his favourite whisky, looks great, arrived safely, and he loves it! Thank you, wouldn't hesitate to recommend.”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“The bottle looks stunning, such a fantastic keepsake/gift. The proof came through within a few hours of ordering and delivery was around 2 days after approval of the proof. Excellent service and beautiful gift.”

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(Walkerburn) - Posted 2 weeks ago

“The quality and presentation of this gift set was excellent. Communication with the company could not be faulted. Both the bottle and glasses were engraved with an emblem and wording of my choice, this was achieved to the higest standard. Overall extemely pleased and would have no hesitation in using this company again.”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“I was very impressed with not only the standard of production, but also the speed of delivery time to the United States where I now live. I will definitely be ordering more from your company. May I ask if you have any figures that represent the covert units like Close Observation Platoons in both military uniform and civilian attire with HK 53’s or Browning ? I would certainly purchase these items. Nobody supports the work of covert units”

Helpful Report

(Walkerburn) - Posted 2 weeks ago

“Staff were very helpful and goods came promptly and in great condition. Really helpful that Neil is ex military and was able to advise me on what would be suitable to gift our future son in law on his wedding day as he was an Irish Guard”

Helpful Report

(Walkerburn) - Posted 3 weeks ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,171 reviews