Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 555 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 8th November 2024

Rebecca P

Balkan Escape 5 star review on 31st October 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Kayleigh and Jack at Balkan Escape. They put together a wonderful multi centre holiday for me. Everything went so smoothly. The hotels they picked out were absolutely fantastic, we were over the moon.”

Helpful Report

“The detail of planning done for our trip was carried out very well and what was described was of considerable help. One or 2 things could be better. The Vakamara Argosy was a beautiful hotel anx we had a lovely room, and the staff were very friendly and helpful. We are quite happy to have 1 or 2 buffet meals but every night was too much of the sameness. Transfers to and from the hotel were very good although rather long between Dubrovnik and Kotor. In Kotor, the hotel room was excellent with a great view and balcony but unfortunately on the 3rd floor with 60 steps each time and no lift. Perhaps we should have enquired more about such things. (I am 80). Perhaps something to make travellers aware. Our perception was that restaurants in Kotor would be in easy reach of the hotel, but did not find this as it in involved a lot of walking to reach them and up/down rather difficult paths/steps. The alternative was bus/taxi into Kotor. However, with all that the weather was good, apart from 3 thunderstorms in Kotor. Both places have lovely scenery and access to water is very pleasant for boat trips. The one downside was the transfer from the Kotor hotel to the airport. The taxi did not turn up as indicated (at 8.20), and after much difficulty (with the help of the hotel receptionist) a phone call revealed that they had been at the hotel but did not see anyone outside so went away. They did not come into the hotel. A further taxi was secured and we got to the airport in good time. Tivat Airport was manic. Overcrowded and hot, with a Downpour when boarding leaving us soaking for 1 hour on the plane! Right from the initial contact with Balkan I felt confident that my enquiry then booking was handled very professionally and the documentation provided was of a high standard and very clear.”

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“We've just returned from Croatia following an amazing holiday booked through Balkan Escapes. Jack was our contact and made everything so easy. We simply asked for 10 days at different locations and Jack did the rest. He gave us a selection of hotels at each location for us to choose and booked everything. We visited Dubrovnik for 3 nights staying at Hotel Lapad, then a catamaran to Hvar for 4 nights staying at the Amfora Beach Resort and another catamaran to Split for 3 nights at the Splendida Palace. Jack took care of everything sending documents through the post and via email. We had the vouchers in the order we needed them; boarding passes, transfers, hotels, catamarans...everything! The only thing we booked was a taxi to take us from our hotel in Dubrovnik to the ferry port. I would definitely recommend Balkan Escapes and will be booking with them again in the future.”

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“From first contacting Balkan Escapes, the whole process was so easy. Jack was always so helpful and knowledgeable. All of our requirements were met and the package was tailored to our needs, Including all the extras (transfers, ferries etc). The accommodation that was recommended was fantastic. Overall, the service provided by this company was excellent and would definitely use again. There is nothing I would have changed with this booking and nothing that could have been improved in my opinion. Will definitely recommend to others!!”

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“The two centre holiday comprising Lake Bled and Rovinj attracted my attention following a previously cancelled holiday to Bled during the covid pandemic. We provided dates when we could travel and Jack put together a wonderful trip. We had choice of hotels, both were good particularly the hotel in Rovinj which was small, friendly and positioned quietly away from the busy centre of Rovinj. Transfers from and to the airport and between resorts went smoothly. Drivers were on time and helpful. We were kept informed during the booking period, tickets and travel documents arrived promptly. I really can’t fault our experience. Balkan Escape made things so easy for us. Thank you for organising our holiday. We will certainly consider booking with you again and will recommend to family and friends.”

Balkan Escape 5 star review on 15th June 2023

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“Our holiday to Croatia was fabulous all thanks to Balkan Escapes, all hotels were lovely and the transfers and ferry journeys so easy with the info they provided. Nothing was left to chance we had all the knowledge required to help us enjoy Croatia with ease”

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“Itinerary was as requested, my questions were answered, the flight and transfers fine, hotels convenient and comfy and everything worked well. We had a lovely break, Thank you”

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“All the arrangements for hotels, car transfers and ferries were clear accurate and worked perfectly. Have no hesitation in recommending Jack and Balkan Escape. Ian”

Balkan Escape 5 star review on 30th May 2023

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“Once again we have experienced the most unique set of adventures co ordinated by Jack of Balkan Escapes. Having selected 4 cities to investigate Jack organised personal drivers to ensure there was nothing to worry about in between each venue. All 4 hotels were of the highest standard within our budget. We unreservedly recommend Balkan Escape.I am happy to speak to anyone who is thinking about using Balkan Escape”

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“Well organised trip”

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“Jack at Balkan went above and beyond to ensure our holiday was perfect from start to finish. He arranged all pickups and transfers to our destinations ensuring stress free travel. I would definitely use Balkan Escape again and would recommend them to family and friends.”

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“Excellent service, good attention to detail listened to our requirements, provided selection of hotels based on our needs, smooth transfers arranged, communication provided confidence.”

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“This is the first time we have used Balkan Escape and it all worked out exactly as we had hoped. There were no problems at all, and the hotels were just what we wanted. Can't say much more.”

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“Excellent holiday very well organised everything ran very smoothly. Cannot rate company high enough they arranged everything we asked for.”

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“We used Balkan Escapes to book a holiday to Split & Dubrovnik- they provided an itinerary with a choice of accommodation and ideas for day trips. We had a wonderful holiday, flights & hotel transfers were fantastic. Our ferry to Dubrovnik was cancelled due to high winds & Balkan Escapes refunded us the cost of a taxi. Fantastic customer service and we would definitely recommend them and will use them in the future. Thanks to Jack and the Balkan Escapes team.”

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“Great knowledge of what we wanted a put together an itinerary for us. Also the ferry we was booked on to get us back from Korcula to Dubronvik on Sunday morning was cancelled due to very windy. Jack booked us on an earlier ferry which, was running,and sent us the new tickets & rung us all before 8.00am on Sunday. Great service.”

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“All transport was on time and the instructions were good. Hotels were good. Will send you more details by email”

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“Really good customer service”

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“Great holiday in rovinj organised by balkan escapes. Found us a grest little hotel-porta antica one of most welcoming and helpful we ve stayed at, withexceptional breakfasts next door at adriatic. Only issue was Tui flight organisation and jack from balkan even managed to take the stress out of that for us. Thanks.”

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“We used Balkan Escape for the first time this year and were not disappointed. Good value and well tailored travel and accommodation packages, backed up by a detailed, patient approach to answering all the questions we had. Would recommend!”

Balkan Escape 5 star review on 16th May 2023

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Balkan Escape is rated 4.9 based on 555 reviews