Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 554 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 8th November 2024

Rebecca P

Balkan Escape 5 star review on 31st October 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack Fleming at Balkan has helped us organise holidays all over Europe in the past 7 years ago and the service has always been first class. The attention to detail is excellent, responses to questions very timely and all round what we asked for we've got. Because Jack knows what we are looking for in accomodation he is able to target options for us saving time. This year our trip to Crete was no exception to that - everything we were hoping for organised as planned - thanks again Jack !”

Balkan Escape 5 star review on 23rd August 2024

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“Jack, Thank you for your 1st class service compiling our holiday requests and putting up with our changes in dates. We had a thoroughly enjoyable holiday from the moment we left the airport to the time that we had to sadly leave Croatia. All of the transfers and ferries were on time and we felt well looked after throughout. Both the hotels in Split and Bol were just as we had requested (amazing) and the local service was outstanding. Thanks again, we will be in touch for our next adventure. Richard, Nicola, Charlie & Alice”

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“Excellent holiday. Good hotel accommodation and well-organised travel arrangements. I would travel with this company again.”

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“Balkan Escapes were very knowledgable about Croatia - the destinations & hotels available. They made our first visit to Croatia very easy - from the travel documents, ferry tickets & an excellent meet & greet partner. Jack was so quickly in touch when our flight home was cancelled & sorted it all for us - that’s the difference with booking through a good agent. I would thoroughly recommend Balkan Escapes for any trips to Croatia, Slovenia & Montenegro & beyond”

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“We had an amazing time in Coatia thanks to Jack and Balkan Escapes. As it was our first trip there, and first multi trip with 2 older children (16 & 13) it took the stress out of organising the trip myself. Jack was really helpful from the start, tailored the holiday perfectly for us, the hotels and transfers were all great. We appreciated the recommendations for trips, and did pretty much all of them and he also provided useful tips while we were there which were very helpful. All went smoothly, thank you Jack ! I would definitely recommend to others”

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“Had a great experience using Balkan Escapes. From the initial enquiry, booking amendments, and the holiday itself everything ran smoothly. The hotels selected were great and met our expectations. I wouldn’t hesitate to book again with them or recommend to friends and family. All in all a great family holiday.”

Balkan Escape 5 star review on 19th August 2024

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“I gave a very high level brief of what we wanted for a multi centre holiday to Croatia along with our budget. Jack at Balkan Escapes absolutely nailed the brief and was very responsive to looking at different options. Having just returned, I can say every aspect was perfect and our transfers seamless! Thank you!”

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“Balkan Escape created a fantastic travel itinerary for our first trip to Slovenia - a beautiful country which I would highly recommend. Jack could not have been more helpful. In particular, he dealt with a late change to travel dates and accommodation for one of our group quickly and efficiently, enabling us all to travel together. Nothing was too much trouble.”

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“All our holidays needs were met by both Balkan Escape direct and all the arrangements they made. A real nice mix of accommodation and experiences that were as expected. Great transfers, everything ran smoothly and was just as explained to us. Great service from Jack at BE, all enquires were responsed to in a timely way and were always very helpful. No suggestion on how to improve, would thoroughly recommend BE.”

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“It was a change from the norm to go to a bespoke company like Balkan to arrange this, but I wanted to create the perfect holiday for our 30 year anniverary. I had looked around and done a bit of digging on review sites, and they always came out with good responses, so I decided to take the plunge. Let's get one thing straight from the start, and it's something I knew about, but creating a holiday this way was always going to be more expensive then going via the normal operators, but I was hoping that the extra personal touch would pay dividends - it did. From the start Heather gavce a sense of caring for what I wanted, and assisting me along the way offering advice and guidance to when and where, and also for how long. I knew I wanted 5 days in Dubrovnic, and 5 days somewhere very quiet, so from that she devised the initial proposal. It was very interesting to see this, with options on hotel and room upgrades, advice on transport and locations. I asked for somewhere closer to Dubrovnic Old Town and Heather supplied a couple of choices, finally settling on the Hilton Imperial; again on her advice. The "quiet-place" turned out to be the island of Sipan, and the Hotel Bozica, in the Comfort Suite. Cue more review checks, and both returned very favourably. I added transfer to and from the hotel, and also a private speeboat into Bozica - something I think should be pressed home harder, as the alternative is the ferry and a fair walk with luggage! In summary the Hilton was perfect, as you'd expect from a top brand. Fantastic hotel and even better location. Bozica was very different; secluded and very laid back; again perfect for what I wanted. The room was the icing on the cake, to wake up to the view we had was worth any amount of money.. Yes is was expensive, but in the end you definately pay for what you get. I would definately consider using Balkan and Heather again, should we look to return to Croatia in the future.”

Balkan Escape 5 star review on 13th August 2024

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“Put together a great itinerary and kept us informed from start to finish. Would definitely use again”

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“Holiday lived up to expectations and more. All accommodation was exactly as described and allowed us to explore the local area. Transfers from the airport were seamless and the information given with the holiday documentation was extremely useful and gave us plenty of ideas for excursions and moving about the area. Balkan Escapes listened to all our requirements and delivered a holiday within our budget and we will definitely be using them again.”

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“If you are looking for advice and assistance for a holiday to Croatia we would highly recommend Jack and his team at Bulkan Escape. They are very professional, helpful and listen to your requirements to ensure your holiday is tailored to your needs. We have just returned from a fantastic holiday in Split, Dubrovnik and Sipan. Thank you Jack.”

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“Well organised, taxis etc were all brilliant, thank you. Hotels were good and central to the towns for sightseeing etc and breakfasts etc had good selection. Plenty of restaurants, coffee bars and cafes to choose from in both Ljubiana and Lake Bled.”

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“I would definitely recommend Balkan Eacape - nothing was too much trouble and the recommendations were spot on”

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“We took advantage of Balkan Escapes' three-destination holiday because we wanted to learn more about Crotia with a view to returning. We certainly achived what we wanted in this respect. Each desination and hotel were very different to the last. Brac is a beautiful island and very relaxing, and particularly enjoyable was one trip on the local bus from Bol to Pucisca (also on the coast), which to me is paradise. The hotel in Bol is small, serving great breakfasts, with a small pool to freshen upin at the end of the day. Hvar is far more lively, with a younger crowd, but also with plenty of sights to explore - and we had a great day out swimming from a boat. Our hotle here was more resort-like but again the rom was nice and the food great, with a spectacular view from our hotel room. In Split, our small hotel was in the heart of the historic old town (just as wanted) - again with superb breakfasts - and we especially enjoyed a trip to the Krka waterfalls in the national park. So it was a holiday of contrasts - sun,sea, culture and nature - and just what we'd wanted. Everything that had been pre-arranged with Balkan Escapes - flights, ferry transfers, a taxi - worked very smoothly and there were no hitches at all. I would certainly recommend its service, and tips, and will be returning to Croatia. Thank you, Matthew Rowan”

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“Me experience with Balkan Escape was nothing short of exceptional. From the moment I booked our holiday to the day we returned home every detail was meticulously planned. Flight was great and the 3 private transfers as we did a twin centre break were stress free. Level of service provided by Balkan Escape truly exceeded my expectations. The attention to detail and professionalism demonstrated by their team made me feel like a valued customer throughout the trip. I would highly recommend Balkan Escape to anyone looking for a memorable and hassle free holiday”

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“Everything went perfectly. The transfers were on time or early and the hotels were great.”

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“Outstanding service. Great suggestions in line with our ideas and budget. All arranged perfectly. Thank you.”

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“Balkan Escape helped us to find our ideal trip. They made some great recommendations and organised everything really well. I would highly recommend them.”

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Balkan Escape is rated 4.9 based on 554 reviews