Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 555 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 8th November 2024

Rebecca P

Balkan Escape 5 star review on 31st October 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack delivered all our requested requirements. Both hotels in Split and Dubrovnik were ideally situated and the attention from the staff in Split was second to none! When we return to Croatia we will be booking through Balkan Escape”

Helpful Report

“From the day we decided to go to Plitvice National Park Croatia and we found Balkan Escapes we were fully supported with prompt replies with ideas helpful suggestions and advice from Jack. We took up their suggestions and booked. The flights the connections from Zagreb airport to our hotel and back out to the rental car pick up. The hotels the car hire everything was well organized for us. Any inquiries or queries were dealt with quickly. We had a wonderful holiday with no worries.”

Helpful Report

“Dubrovnik and Sipan Island exceeded my expectations. Jack made very helpful suggestions regarding our holiday. I was trying to pack too much in. Sipan was just beautiful, fabulous location for rest and recuperation plus wonderful sightseeing opportunities. Dubrovnik has a magical air. Walking round the walls is a must and the cable car up Mt Srd with its history and views was wonderful. Transfers all worked well and we would certainly use the expertise of Balkan Escape for any future trips to Croatia.”

Balkan Escape 5 star review on 13th September 2022

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“We had a wonderful time in Croatia apart from the taxi pickup from Split airport 40 mins late and from hotel in Dubrovnik 15 mins late. Suggest changing this company as we had to phone them to make sure they coming”

Helpful Report

“The service from Balkan Escape and in particular Jack is nothing short of excellent. Jack must have composed about 7 different packages and cost estimates for us and never ran out of patience and enthusiasm. He was determined to create the perfect experience for us as a family of 5 and one which suited our purse too. Added to that, all the extra information regarding transfers and possible ferries which we might want to book ourselves etc, we were left wanting for absolutely nothing and felt supported throughout the entire led up to the holiday and beyond. Indeed upon our return and highlighting a slight error, the acknowledgment and compensation was immediate. Very refreshing in this day and age and a company with whom you can comfortably trust to be on your side and do the right thing.”

Helpful Report

“Just back from an amazing 10 days in Croatia. Jack from Balkan escapes created an amazing 3 centre holiday for us which blended our wish for hotels by the sea and a short break at the beautiful Plitvice Lakes National Park. I would definitely recommend Balkan Escapes to family & friends.”

Helpful Report

“This was the fourth holiday we have booked through Balkan Escape and as always the service provided was first class. We actually booked this holiday in November 2019 and throughout the disruption caused by Covid, Jack kept us informed and enabled us to postpone our booking until this summer. All details of the holiday such as the transfers and bookings were very well organised. Communication is always excellent with Jack and it was comforting to know that we were even able to contact him and receive help and advice when we were in Croatia.”

Helpful Report

“Our first trip as a family of four to Croatia and it was wonderful! We stayed at Split, then the island of Brac, then Dubrovnik - all expertly organised by Jack at Balkan Escape. Our teen kids - usually hardcore Greek-island-holiday fans - absolutely loved it (as did we), and Croatia exceeded our expectations. Jack seemed to know exactly what we were looking for, and gave us a holiday itinerary with lots of variety and useful suggestions - all for a very reasonable price.”

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“Despite us booking our Croatia tour at short notice, Balkan Escape were able to offer a thorough and comprehensive package of flights, 3 quality locations, transfers & hotels at a reasonable price.”

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“I would thoroughly recommend Balkan Escapes. Jack was very helpful from his first suggested itinerary and incorporating the changes we requested. The hotels were all good. The transfers were on time and the ferry tickets all in order. Our only problem was delays on the flight leaving Gatwick but that was down to easyJet and the weather rather than Balkan Escapes. Croatia is a fantastic country to visit tans Balkan Escapes made it easy to tour around and see as much as we did”

Helpful Report

“We were very impressed with the service from Balkan Escapes. Jack is superb in his organisational skills and every detail is covered. His itinerary and transfers between resorts were excellent. I would thoroughly recommend booking your holiday with Balkan Escapes.”

Helpful Report

“We booked a three-centre trip with Balkan Escape. The process was well organised and our holiday including transfers between centres went very smoothly. Jack provided a very friendly and professional service. Our accommodation suited our needs and the suggestions for trips etc were really helpful. A great holiday. Thank you.”

Helpful Report

“Excellent, streamlined experience with high quality service.”

Helpful Report

“Booking process efficient and the packaged itinerary and attached tickets / transfers worked well. Accomodation in Split (Amphora) was excellent and high spec. Valamar Lacroma, Dubrovnik was OK, not exceptional and shame we had no views for the bedroom. Aminess, Korcula was small but pleasant hotel and good for a few days trip. Suggested activities were generally useful as a guide to what was available. Thoroughly recommend multi island day trips from Split as a highlight. Uber in Split was cheap to the Old Town though the bus to Old Town Dubrovnik was long and congested given the hotel location 2.5 miles from town centre. Overall enjoyed the 10 day trip and would consider future trips. When giving a budget for the trip as we did, it isn’t immediately clear what you would be getting for your money. Ie our £1500 x 4 budget for 10 days was what we chose but had I suggested £2500 x 4, would it have been substantially different? At the time of booking we were unaware. Maybe a options might have been helpful at the booking time”

Helpful Report

“This was the first time we have booked with Balkan Tours. If possible in future I would always use them for all our holiday bookings. Our advisor Jack Fleming was outstanding. We originally booked in 2020 for my 50th birthday holiday in 2021 but due to Covid restrictions we were unable to travel. At all times Jack kept us informed of changes and country restrictions in Croatia. His service is second to none. We had not traveled to Croatia before and his knowledge and advise for the 10 nights multi centre stay we booked was exceptional. The hotels in Dubrovnik (Hotel More) and Korcula (Hotel Liburna) were just perfect the only change we would have made was the hotel Marvie in Split, it was just a super Hotel but needed a taxi ride into town rather than being able to walk in and out as we would prefer. This is purely personal preference on our part. The local knowledge and advice we received from Jack helped our holiday become a wonderful trip and we would highly recommend Jack and Balkan Tours for your holiday tour operator. Thank you for organising the best holiday for us all.”

Balkan Escape 5 star review on 19th August 2022

Helpful Report

“Our third holiday in Croatia organised by Jack. Really professional service, great advice & we’ve been really happy with hotel suggestions & itineraries. Highly recommended.”

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“Jack was fantastic at sorting out our forever changing itinerary and nothing was too much trouble”

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“This is our third holiday with Balkan Escape and I cannot recommend them enough. Clear, timely communication and attention to detail. Our holiday surpassed our expectations and met our needs, for our two active boys. I don’t like busy or touristy places and budget has to be carefully managed. Jack at Balkan Escape listens carefully and tailors the most amazing trip. We absolutely love the Balkans, picture postcard scenery. We would not book a holiday with anyone else.”

Balkan Escape 5 star review on 16th August 2022

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“Highly recommend - Jack at Balkan Escapes arranged an easygoing cross-country holiday in Croatia for us and couldn't have been more helpful. The selection of hotels was great for our needs and if we visit the region again we'll be sure to use these guys.”

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“Great destinations,really well organised and nobody understands service with a smile better than the Croatians.”

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Balkan Escape is rated 4.9 based on 555 reviews