Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 554 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

Write Your review

Tell us how Balkan Escape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Balkan Escape 5 star review on 8th November 2024

Rebecca P

Balkan Escape 5 star review on 31st October 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very happy with your service and our holiday, both hotels and transfers. Before departure I had located the Split and Korcula hotels online; the latter was easy to find. Provision of a map would have helped for Split. Our expected drop-off point there was not accessible because the St Domnius public holiday had blocked off some roads. Our driver gave directions but we got lost in the crowds and struggled to find anyone who knew where Hotel Marmont was. Eventually we found a waiter who said he thought he knew and kindly took us the 100m to the hotel. After that rather fraught beginning to our holiday everything went smoothly, apart from a rather lumpy ferry crossing to Dubrovnik.”

Helpful Report

“We had a great holiday in Balkan Escapes. The three locations met our requirements perfectly. We visited 4 national parks (Plitvic, Krka, Kornati and Paklenica), two UNESCO world heritage sites (Split and Zadar old towns) and 2 old (14C-16C) towns (Trogir and Hvar) and Rostoke (which was a combination of old village and waterfalls). We visited Plitvic first and were worried that we might have peaked too early as it is absolutely stunning but the other locations were also great in their own ways. Balkan Escape was a good company to deal with. They understood our requirement, the itinerary was clearly explained before we went. We were surprised that they also managed to check us in for the flights and get our boarding passes two weeks ahead of our holiday, meaning we had one less thing to worry about. The EasyJet flight from Bristol was good. I had enough leg room (I'm 6'4") without having to arrange (and pay for) an extra legroom seat, although it was very early, so we stayed in a hotel at the airort the night before the flight out.”

Balkan Escape 5 star review on 30th April 2024

Helpful Report

“What a brilliant company! An exemplary process from start to finish-from the initial enquiry, booking to the most amazing holiday. Thank you from the bottom of our hearts”

Helpful Report

Hi Erika, we're really pleased you had a great time and thanks for your kind words. Hopefully we can assist you again in the future.

“We recently booked a trip through Balkan Escape at relatively short notice flying from Standsted to Split for a few days, transferring by catamaran to Dubrovik for the rest of the week before returning. Balkan Escape also organised airport transfers. The staff at Balkan Escapes gave us suggestions of activities to try at each location and were extremely helpful in making adjustments to our bookings. We found the section of accommodation good and accessible to the city centres, either by walking, uber or the local buses. Everything went smoothly and the owners/representatives of the self-catering venues were very helpful in helping us navigate the local areas. We would be happy to use Balkan Escapes again for another trip to this region of Europe.”

Helpful Report

“Everything worked as planned – accommodation was in a great location and all transfers were on time and easy.”

Helpful Report

“All planning and arrangements were handled clearly and efficiently. Hotels and transfers met expectations. All in all a very good holiday and would use the company again if we head to this beautiful part of Europe.”

Helpful Report

“Jack and the team provided a very personal and detailed service for our holiday to Croatia in September 2023. We were very impressed at how comprehensive the service was and even more so because it seemed to happen without us asking for many of the details. So from plane tickets and reserved seats, to details of each hotel, to transfers from and to the airport in Split, tickets and times for each ferry crossing between Split and Hvar. This truly was a "complete package" and provided in such a personal manner. All of my contact has been over the phone and emails and this has worked out extremely well. The team at Balkan Escape could not have been more helpful. Many thanks and I hope it will be possible to plan another multi-centre holiday with this company again in the future”

Helpful Report

“Just returned from a fantastic 10 days in Croatia. This was our first visit and was greatly helped by the fantastic service received from Balkan Escapes who provided lots of information to help us decide on where to go (we finally settled on 3 days in Split, 4 days in Hvar and 3 days in Dubrovnik). A range of hotel options were provided to suit different budgets. Great service from Balkan Escapes when our final hotel shut early for the season and Balkan Escapes arranged accommodation at short notice in a sister hotel. All the hotels were fantastic, ranging from a small boutique hotel in Split to larger hotels in Hvar and Dubrovnik. The transfers from and to airports and between hotels was well organised and all the necessary paperwork provided in good time before travel. Balkan Escapes were also very helpful in suggestions for activities and places to eat when I enquired prior to travelling. They have extensive knowledge of the area and are happy to share it. I would most certainly use them again and would certainly recommend them to family and friends.”

Helpful Report

“From enquiry to the actual holiday I found Balkan Escape prompt and comprehensive in their assistance. A pleasure to deal with, thank you”

Helpful Report

“From the moment I enquired to the start of our holiday I couldn't find fault, the drivers that collected us from split airport and dubrovnik hotel couldn't have been more helpful. We enjoyed the three night stays in all locations. The ferries where a short Walk on both accessions and easy to find, we have recommended balkan escape to our friends”

Helpful Report

“Our trip to Croatia was most enjoyable. Balkan escapes put the whole tour together. Communication was particularly good from first contact through to supply of itinerary and tickets. The multi centre holiday went very smoothly including flights, Hotels and importantly connections. Many thanks to the Balkan Escapes team for a great holiday. I will certainly use you again for future Balkan holidays.”

Helpful Report

“Jack Fleming put together a fabulous 40 th anniversary trip for us. Especially difficult for him when we had to postpone & rearrange due to my mothers death. All our drivers, boat pick ups worked like clockwork . Our hotels were super. A slight glitch with the hotel in Kotor, outwith Jacks control. But I did give him feed back! We loved Croatia , loved that everything in our holiday, many moving parts all worked . So much so we might do another trip!!!”

Helpful Report

“I have just returned from an amazing holiday to Dubrovnik and Kotor. I would like to thank Balkan Escapes for the fantastic service they provided. Jack was so helpful and reliable and made the whole experience so easy. He built the holiday to cater for our needs and arranged everything without any hassle. The hotels and transfers were fabulous, excellent vehicles and drivers, who arrived promptly and were so professional. The hotels were exactly what we wanted and everything went so smoothly. We had excellent advice from Jack and would strongly recommend using this company. Thank you so much for all your help and advice.”

Helpful Report

“We had a really lovely holiday, beautifully scenery, lovely hotels and amazing weather!”

Balkan Escape 5 star review on 11th October 2023

Helpful Report

“Great service from Balkan Escape. We loved our two centre holiday in Croatia and will definitely use them again. Everything was organised before we left including car transfers and ferries which made for a stress free holiday. Thank you”

Helpful Report

“Excellent”

Helpful Report

“This was the best planned holiday I've ever experienced. From the very start, Balkan Escapes "built" the holiday in Croatia we wanted - Dubrovnik, Corcula, Split. The locations, hotels, sea transfers and flights were all excellent. No complaints whatsoever and I recommend them unreservedly.”

Helpful Report

“Overall a good experience. Good attention and attentiveness. It gave us the base we needed to be able to enjoy our first trip to Croatia. Transfers were well organised and on time. Our only issue was actually with the second hotel, Neptun, which whilst its location was perfect we perhaps had not realised that it was a large "resort" hotel which was not to our taste. Whilst facilities were very good, our room was small and not to standard as far as we were concerned. It was in marked contrast to the hotel in Split which we were very happy with!”

Helpful Report

“I couldn’t recommend Balkan Escapes enough. From the initial enquiry Jack was very helpful and put together a perfect itinerary. He answered all my questions and gave us ideas of what to do in each location. The hotels were lovely and transfers in between well organised. The information we received prior to departure was thorough and being sent the pack with all our boarding passes etc was a great touch. All in all the holiday was fantastic value for money and loved Croatia.”

Helpful Report

“We had a brilliant holiday in Croatia - a massive thank you Jack & Balkan Escape! Great customer service and no detail was overlooked - the whole process from pre-planning & booking right through to the holiday itself met all our needs. Everything was spot on, from the flights, transfers, ferries and the two amazing hotels in Split and Dubrovnik! We have already been recommending Balkan Escape to our friends!”

Helpful Report

Balkan Escape is rated 4.9 based on 554 reviews