MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.90

4.9 Rating 3,621 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 3,621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 30th November 2024

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always 100% good service and excelent communication.”

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Posted 6 months ago

“Friendly, helpful, service, badges were fantastic and they were delivered when expected and are perfect!”

MBC Promotions Ltd 5 star review on 13th June 2024

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Posted 6 months ago

“Great service, extremely helpful and friendly - thank you”

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Posted 6 months ago

“Very fast service”

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Posted 6 months ago

“Quick and easy to order from. Quick delivery, well packaged.”

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Posted 6 months ago

“Really easy to order and the products arrived exactly how we wanted them. Will certainly be ordering from here again.”

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Posted 6 months ago

“Very good and prompt service . Very helpful”

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Posted 6 months ago

“MBC are extremely easy to deal with - they are responsive to emails and reply quickly with artwork and quotations and lead times are good which are agreed when ordering. Can't fault them!”

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Posted 6 months ago

“Good product but poor service. We agreed the order in late April and you invoiced me and confirmed receipt. When I chased after 4 weeks, only then did you start the production process. It's obvious that whoever acknowledged the payment didn't start the production until I chased. I actually missed the deadline for the event I needed the badges for.”

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Posted 6 months ago

Hi Bruce. Thank you for your review and I'm sorry you feel we provided a poor service. The payment was received on 30th April and the production process began immediately. I don't know if you are confusing our email confirming order details and advising of an expected delivery date, which was sent on 23rd May, as an indication production was beginning? This was not the case. As the lead time for woven badges is advertised as (and quoted to be) approximately 4 weeks and the badges were delivered on 31st May, we think it's harsh to say we provided a poor service on this basis. We also weren't informed about a required date for your event and, had we known about this, we would have either advised it was not possible to deliver in time or made every effort to achieve the date for you.

Posted 6 months ago

“Very helpful. Good quality neckers.”

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Posted 6 months ago

“We ordered badges for our Scout Family camp, with a fairly tight timescale. The team were able to manipulate our artwork and create our badge perfectly. We were delighted with the results!”

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Posted 6 months ago

“well done Great job brilliant look on the badges”

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Posted 6 months ago

“Very quick turn around and great customer service!! Our badges are fab . Would highly recommend!”

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Posted 6 months ago

“Once again prompt and reliable service - and very helpful when I placed my order. Quality of neckerchiefs excellent”

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Posted 6 months ago

“I have used MBC a few times now and always delivered on time or early.Excellent customer service.”

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Posted 6 months ago

“Items required and delivered were exactly to our requirements”

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Posted 6 months ago

“Always on time, with no hassle when ordering and alway very helpful.”

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Posted 6 months ago

“Very pleased with the quality of the badges”

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Posted 6 months ago

“THE ugpsc have always found the level of service excellant”

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Posted 6 months ago

“Great service and quality product”

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Posted 6 months ago

MBC Promotions Ltd is rated 4.9 based on 3,621 reviews