Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.39

4.4 Rating 776 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased, designed online, a high quality badge, delivered quickly”

Helpful Report

Hi Michael, thank you for taking the time to give us this feedback. We are so glad you're pleased and we look forward to being of service to you in the future.

“Excellent service, did what they said they'd do.”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Excellent customer service, speedy delivery and badges are exactly what we wanted. Have now re-ordered more badges.”

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Hi Debbie, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“This is our third re-order of your badges. I guess that speaks for itself. Good product and servce.”

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Thank you. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Great quality and service”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“All of our badges look excellent and professional. We've ordered from Badgemaster before, as the quality was really good. We had to call the customer service team once for an inquiry, and they were very helpful. We highly recommend Badgemaster!”

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Hi Caroline, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Nice badge and sent quickly.”

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Thank you John. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Great customer service - went above and beyond for an urgent order, and the product arrived as promised in perfect condition. Thank you all!”

Helpful Report

Hi Keith, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Very fast turnaround in time for our exhibition!”

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Thank you Sharon. We're so pleased you are happy with the turnaround. Thank you for leaving your feedback

“Excellent service and Quality”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Excellent service - great quality product.”

Helpful Report

Thank you for taking the time to give us this feedback Jonathan. We look forward to being of service to you in the future.

“Excellent service defo recommend”

Helpful Report

Thank you, Steve, for the 5-star rating! We're delighted to hear that you were satisfied with Badgemaster's service and that you're a loyal customer. We really appreciate it and it's great to hear from a customer that they would definitely recommend us. Thanks again!

“Helpful staff on the phone as the website ordering is simply awful!”

Helpful Report

Thank you for your feedback. We are sorry that your website experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.

“My badge is lovely and smart looking. Very well printed and made. The magnet fastening saves a lot of time and can be quickly and easily put in place and adjusted without damaging clothes.”

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Hi Edwina, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“No fuss, quick delivery, good quality product”

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Thank you Roddy. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Found the customer support team very helpful when I was struggling to locate my previous trial order. The order was for a breast cancer support group and all the members were delighted to have a magnetic badge rather than a pin one.”

Helpful Report

Hi Pauline, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Great quality, very professional looking, fast service as well. Overall very satisfied with my experience”

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Hi Grace, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“I am really happy with my badge. Thank you”

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Thank you Luna. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Very good company to buy personalised badges from. Very helpful and very good quality. I would recommend 👌 😌”

Helpful Report

Thank you for taking the time to give us this feedback Jon. We look forward to being of service to you in the future.

“Whilst the product is good. The website for the badges is not particularly logical when trying to place repeat orders with additional names. Even the customer services line needed help from colleagues to sort. Unfortunately even so an error on the menus meant a costly mistake (my cost) with a delivery having to be binned and re-made. So it cost me twice as much as it should have.”

Helpful Report

Thank you for bringing this to our attention Mark. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. Do not hesitate to contact us at customerservices@badgemaster.co.uk, alternatively, you can call us on 01623 723112 and we can follow this up.

Badgemaster is rated 4.4 based on 776 reviews