Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.39

4.4 Rating 773 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 773 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service 👍🦆👍”

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“All around service was excellent I will definitely buy from this company again”

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“Fantastic service!”

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“Prompt response and great speedy customer services. All the badges arrived on time and the team was very helpful in dealing with some of the questions that I had asked. Keep up the good work!”

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We appreciate the feedback Junaid! We are extremely pleased that we were able to meet your expectations. I hope we can work with you again in the future :)

“We are very pleased with the badges we ordered.”

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Thank you for taking the time to leave a feedback Christine! We are happy that we met your expectations. Thank you!

“Great quality and fast lead time :)”

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Thank you for taking the time to leave a feedback Cameron! We are happy that we met your expectations. Thank you very much!

“really pleased with the badges”

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Thank you for taking the time to leave us a review Lisa! We greatly appreciate it and are pleased that we met your expectations.

“Original confirmation email was a bit confusing but resolved quickly. Lovely product too. Thanks very much 😊”

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Hi, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Quick response and excellent quality”

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Thank you very much, Stephen! We appreciate the opportunity and are delighted that our service exceeded your expectations; we hope to work with you again in the future. Thank you for your feedback. We sincerely appreciate it.

“Completely overpriced, took around two weeks to arrive which was too late for the event. I required the badges for. I did email to ask as to the whereabouts and received no reply. Would not use you guys again.”

Helpful Report

Thank you for your feedback. We are extremely sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or 01623 723112 to provide us with further details

“The clip was placed in the wrong position therefore unable to use.”

Helpful Report

Thank you for your feedback. We are sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or 01623 723112 to provide us with further details

“This is the second time I have used Badgemaster, the customer service advisors are always friendly and helpful The Badges are a very good price and of excellent quality.”

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Thank you Michael! We appreciate your kind words and are glad that we are able to provide you excellent service. Thank you for trusting in us for your badges.

“Excellent quality.”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future

“The badges are excellent they arrived in good order are now displayed on lapels.”

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“Product never arrived”

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We would love to get some further details from you directly. If you’re open to discussing this further, please contact us at customerservices@badgemaster.co.uk or tel. 01623 723112.

“Excellent product”

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“as ordered”

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“Very quick service and badges well made.”

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Hi Toni, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“The lettering on my badge was not central and when I asked for this to be corrected they refused and said I was responsible.”

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We're so sorry to hear about your experience whilst shopping at Badgemaster. Unfortunately, the tools on our badge designer can seem a little awkward to use, however, there is a 'centralise' image/text button on the website badge designer and our team should have assisted you in using this. The badge images ordered go straight through to our production department exactly as you designed the badge. We are sorry that our team did not handle your case with the efficiency you expected.

“Very good service”

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Badgemaster is rated 4.4 based on 773 reviews