Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.39

4.4 Rating 786 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy to design your own badges and lots of choice. Great turn around too.”

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“Nice clear badges. Easy to use website.”

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“Perfect! Easy to design online with plenty of choices. Bespoke and very reasonably priced for an excellent badge, well made, packed and rapidly dispatches. Highly recommended. Thanks.”

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“Lovely badge quick delivery very pleased with it, if we ever need another badge will certainly use you again”

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“Too complex ordering system online and cannot order over the phone.”

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“East to design, work out what was needed and swift production - thank you!”

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“The print quality was awful and the picture/text wasn't even centered on the badge. Expected a lot better for the price.”

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Thank you Marian for sharing your review. We’re disappointed to know of your recent bad experience with us. Following our set high standards, we’re sorry to hear this was not met in your interaction with the business and therefore apologise for the inconvenience caused.

In response to your experience, it’s important to us that we take some further details to ensure this does not repeat in the future. If you’re happy to provide us with further information, please email customerservices@badgemaster.co.uk with your order number and your problem and we will look into this promptly.

“The website was easy to use and a great result.”

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“Quick and efficient delievery. The badges received look great quality.”

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“The products are nice but the customer service is dreadful. Made mistake after mistake with my orders, from using the wrong font more than once to missing important deadlines and no real care whether as a customer I was happy or not. So pleased I have found another option.”

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Hi Hayley, thank you for leaving your feedback. We strive incredibly hard to make every customer experience enjoyable and for that, we’re sorry we’ve not been able to meet your expectations this time. We would love to investigate this further. If you can please email customerservices@badgemaster.co.uk with your order number and more details so that we can look into this. Thank you for bringing this to our attention and again, sincerely apologise for what happened.

“I got my bagde as i expected & good in quality. Onething is the pin came with it is not applicable to use”

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“Product arrived in good time and was of great quality.”

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“Good quality badges that arrived promptly”

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“Overall easy to design and order and delivered quickly. My only reservation is that the badge (stainless finish) is quite dark so it means the wording doesn't really stand out.”

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“Very well made.”

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“I'm very pleased with our badges. I've been producing marketing materials for our small not-for-profit event for several years, so already had some decent visuals that I could use in our design. The online design tool was easy to use, and the finished product looks great. Would definitely order from BadgeMaster again should the need arise.”

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“Very happy with my badge”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Used this service to make a sample company badge and was very impressed with the outcome, will definitely be proceeding with a bigger order.”

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Thank you, Jean. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Some of the font was cut off when the process of making it. However this wasn’t the case when I designed it. Was quiet expensive to have some of the writing cut off.”

Helpful Report

Hi, thank you for leaving us a review. We’re usually known for our quality of service and therefore are sorry that we didn’t live up to those expectations here.

“Have used a few times and always been happy with the service”

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Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future

Badgemaster is rated 4.4 based on 786 reviews