Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.39

4.4 Rating 773 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 773 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, although the products look excellent, they arrived the day after we needed them for our event - despite telephone customer services promising they would be with us 2 working days beforehand, giving us ample time for delivery delay. But they weren't even dispatched until the afternoon before our event. I had the option to order from elsewhere and had first phoned Badgemaster to see if it could be processed in time and only placed the order with them because of the confidence of the nice lady on the phone - I wish I had used the alternative supplier in this case. The products themselves look excellent - we look forward to using them next year instead.”

Helpful Report

Thank you for sharing your review. We’re disappointed to know of your recent bad experience with us. Following our set high standards, we’re sorry to hear this was not met in your interaction with the business and therefore apologise for the inconvenience caused. We would love to get some further details from you directly. If you’re open to discussing this further, please notify us by responding to this.

“A really nice good quality product.”

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“Great badges with a quick turn round will use you again for other club badges.”

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“Very happy with the friendly professional service and the quality of the product. Will definitely use again.”

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“Really good service, I left it too late for order badges for our trade show, and asked if there was any way they could get them to us any earlier, they came back to me straight away and said it was no problem and they have them two us the day before the show, quality was great, customer service was great. Would highly recommend.”

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“Superb speedy service and great quality badges. I will definitely be using Badgemaster again and also recommending them very highly.”

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“I ordered simple, but high quality, name badges for colleagues and they arrived very quickly and were exactly what I was looking for. Easily legible and look incredibly smart when worn - great value for money.”

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“Easy website to use. Prompt delivery, great quality.”

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“From start to finish the process was very simple, there are so many different permutations available that it's almost impossible not to find exactly what you're looking for. Turnaround was quick and the quality is excellent.”

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“Good quality Arrive on time”

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“Easy to use and super quick delivery”

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“Badges arrived on time, excellent quality and all correct”

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Thank you, Deborah, for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Very fast service and helpful staff,”

Helpful Report

That's great to hear! Thank you so much for taking time out of your day to leave us a review. We appreciate your feedback!

“Excellent quality, fast delivery, competitive prices. Have used multiple times.”

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Thank you for taking the time out of your day to leave us this feedback! We look forward to being of service to you in the future.

“Easy to use site . Delighted with the design I created and a good price. Recommended.”

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Thank you, David. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Excellent badge: just what I needed!”

Helpful Report

Thank you, Derek. We look forward to being of service to you in the future. Thank you for leaving your feedback!