BabyMonitorsDirect Reviews

Name: BabyMonitorsDirect
Rating: 4.51

4.5 Rating 782 Reviews

88 %

of reviewers recommend BabyMonitorsDirect

4.5

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021

Belbitho

BabyMonitorsDirect 5 star review on 3rd July 2021

Olivia

Anonymous

Anonymous // 01/01/2019

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Czech

“Perfect monitor at the best price we could find online. Item came next day!”

Helpful Report

Posted 6 years ago

“Awful, wanted the mebby as portable - first got told product had no due date so cancelled order, then ordered on another site/ another company which turned out to be the same company but told a due date to then a week later be told by Jessica product is discontinued. Slow on replies & kept having to chase still had no refund. Very unhappy customer who also works in this trade.”

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Posted 6 years ago

“Best price online by far”

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Posted 6 years ago

“Bought as a gift and recipient very happy with product . Also value for money from baby monitors direct. Thank you.”

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Posted 6 years ago

“Very happy with purchase”

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Posted 6 years ago

“I would recomment this company to anyone as they are professional, quick and all the product I purchased were perfect and on time.”

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Posted 6 years ago

“Love this product! Would shop with BabyMonitorsDirect again.”

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Posted 6 years ago

“Happy with the purchase :)”

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Posted 6 years ago

“Wasn’t sure which monitor I needed, Jessica in customer services kindly walked me through options and it came within 2 days. Would shop again.”

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Posted 6 years ago

“Great item and fast delivery.”

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Posted 6 years ago

“We bought a Motorola monitor for a reasonable price and delivery was prompt. Unfortunately the picture wasn’t the best so I have emailed them so I could arrange a return and refund but I haven’t heard anything back. So essentially I have a unwanted £100+ monitor sat there and they have my money.”

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Posted 6 years ago

“Ordered a dual camera monitor and it came next day, works great and night vision is excellent.”

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Posted 6 years ago

“Fast delivery. And great product. Very happy with it.”

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Posted 6 years ago

“Great product and service”

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Posted 6 years ago

“Item came first thing this morning after I placed the order yesterday morning!”

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Posted 6 years ago

“Bought the doona snap on storage then came back to buy the essentials back, service was exceptional on both occasions.”

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Posted 6 years ago

“A++ product and service”

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Posted 6 years ago

“Purchased a VisionNova 8 baby monitor set at the beginning of July. Delivery was quick, it looked smart (I liked the touchscreen monitor) and set up was easy; however, it soon became apparent that the app didn’t work outside of the home WiFi, whereas the description on the website said it would work wherever there was internet connectivity. I then also discovered one of the power adaptors was not working (the monitor actually came with US plugs and so 2 UK adaptors were enclosed separately in the parcel). Emailed customer services and received a reply 2-days later advising that the support team would look into it and get back to me. Didn’t hear anything back within the following week so decided to return for a refund as it didn’t match the description on the website (so it didn’t do what we wanted it to) and there was also an annoying buzzing sound from the camera so you can’t have the sound turned up on the monitor to hear baby!! Emailed as per their instructions for a returns number; waited a few days, no reply so I phoned them. Appears my email was overlooked and the girl sent through the information needed to send the monitor back. Returned immediately the same day but had to use Royal Mail special delivery as the returns label provided wouldn’t print in the correct format to be accepted by the post office (tried 2 different computers and printers). That cost me £11! I did email to inform them of this; but as with all other emails, there was no reply. Waited 2 weeks as per information on the website and heard nothing so sent an email enquiring when to expect the refund. No reply so phoned them 5 days later and was told they would look into it and get back to me the same day. I ended up having to phone them back 5 minutes before they closed to find out what was happening and was told it had been processed; then got a confirmation email a few minutes after I got off the phone call. The refund then only took 2 days to be paid back to my bank, but overall I was left with the impression that they aren’t keen on refunding (as I had to chase them so much) and I am £11 out of pocket for the return postage! Unfortunately, I wouldn’t buy from here again.”

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Posted 6 years ago

“Ordered a monitor on their standard 2-3 day delivery and it came within 2 days as promised! Best price online, would shop again.”

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Posted 6 years ago

“Ordered yesterday and my order came today! Very Pleased”

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Posted 6 years ago

BabyMonitorsDirect is rated 4.5 based on 782 reviews