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BabyMonitorsDirect Reviews

4.5 Rating 782 Reviews
88 %
of reviewers recommend BabyMonitorsDirect
4.5
Based on 782 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read BabyMonitorsDirect Reviews

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 5 star review on 3rd July 2021
Olivia
Anonymous
Anonymous  // 01/01/2019
First time buying with this company but would shop with them again. Customer service helped me find the best WiFi monitor for my son and it came very quickly.
Helpful Report
Posted 6 years ago
Very prompt and affordable service.
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Posted 6 years ago
Item came much quicker than expected. First class service! Very helpful staff on live chat.
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Posted 6 years ago
quick delivery, very good monitors, very happy, thank you :)
Helpful Report
Posted 6 years ago
Love the website, so easy to use on mobile and could even use Apple Pay! Item came quickly! Highly recommended!
Helpful Report
Posted 6 years ago
AVOID AT ALL COSTS. Babymonitorsdirect.co.uk are a scam who don’thave any of the items they advertise in stock. Don’t waste your time with Babymonitorsdirect.co.uk like i did. I took the chance after reading the poor reviews of Babymonitorsdirect.co.uk in the hope that my order would be ok. Just avoid Babymonitorsdirect.co.uk because the hassle is just just not worth it.
Helpful Report
Posted 6 years ago
competitive pricing, quick delivery - perfect service. Would highly recommend ..
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Posted 6 years ago
Easy to use website with lots of choice.
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Posted 6 years ago
Good picture when checked not in full use yet, little one not arrived yet
Helpful Report
Posted 6 years ago
Do not buy from this company. I spent £200 on a monitor that was faulty and its been 3 months and it still hasn't been repaired or replaced. The Customer service team don't care once they have your money. They will lie and lie to you. Stay away.
Helpful Report
Posted 6 years ago
Great product and exactly as described. Great delivery as arrived in good time. So overall a great company.
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Posted 6 years ago
Excellent service and dealt with a problem (of my own doing) very well. Highly recommended.
Helpful Report
Posted 7 years ago
Aside from needing to sort out the credit card system the service was very good and the product is brilliant.
Helpful Report
Posted 7 years ago
Cheapest price online, quick delivery and a great baby monitor
Helpful Report
Posted 7 years ago
Very good. Delivered quickly and cheaper than most places for premium baby monitors. Great!
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Posted 7 years ago
Great product! Very happy indeed! A++++
Helpful Report
Posted 7 years ago
Reliable, clear info on the website, fast delivery
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Posted 7 years ago
Absolutely amazing service, easy to order and it arrived next day even though it predicted 2-3 working days. Will definitely recommend to friends.
Helpful Report
Posted 7 years ago
Terrible company. Provided me with a faulty monitor. Unwilling to replace with a like for like specification. Unwilling to replace with the same model as the price has gone up since I purchased. Have offered me other monitors with poor quality and poor camera rotation which is not Appropriate for my baby room. Products offered are of poorer specification than the one originally purchased. Have continuously argued with me over email for 5 days, are unwilling to put me through to management or a complaints department to get this resolved. Terrible customer service, rude, argumentative and not keen on making customers happy. Have left me without a monitor for over 3 weeks for a 4 month old baby because they ate unwilling to resolve. Will not refund me even though they have provided me with a faulty product. Only offering store credit. I have no choice but to pay extra for the same model I originally purchased because I need a monitor back ASAP. Would not recommend this company in a million years. They are atrocious and poorly run.
Helpful Report
Posted 7 years ago
Really well priced Baby monitor. Only reason not 5 stars is there was a delay on delivery due to the manufacturer but i wasn't informed i had to chase them. Otherwise very happy with product, price and packaging
Helpful Report
Posted 7 years ago
BabyMonitorsDirect is rated 4.5 based on 782 reviews