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BabyMonitorsDirect Reviews

4.5 Rating 782 Reviews
88 %
of reviewers recommend BabyMonitorsDirect
4.5
Based on 782 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read BabyMonitorsDirect Reviews

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 4 star review on 13th October 2021
Belbitho
BabyMonitorsDirect 5 star review on 3rd July 2021
Olivia
Anonymous
Anonymous  // 01/01/2019
V smooth, from ordering to delivery. Product arrived on time & we were kept informed by the courier.
Helpful Report
Posted 2 years ago
Stoller was 👍
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Posted 2 years ago
Very good next day delivery
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Posted 2 years ago
It's a gift for our granddaughter and her husband..baby's not here yet...but she chose this one because she said it's a very good one.will let you know.
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Posted 2 years ago
Website easy to use, arrived quickly, packaged well and item was in excellent condition. Bany not due to beginning of December so haven't tried it out yet. I will review the item after the baby is boprn.
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Posted 2 years ago
Brilliant! Ordered on Saturday mid morning and the monitor was delivered on Sunday. Excellent online service.
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Posted 2 years ago
Absolutely amazing! Nursery furniture is amazing quality and delivery came within 5 days! I’m super amazed, would definitely recommend!
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Posted 2 years ago
I purchased the Callowesse baby monitor priced at £69.99. The delivery of the monitor was very quick. Unfortunately after setting up I could see the monitor screen clarity was very inferior. I can compare it to my sons Motorola baby monitor because I had been using this and the screen quality of this monitor is superb. That night I emailed baby monitors direct to express my disappointment and could you send me details for returning the Callowesse. I was given a reference number to quote in all further correspondence. The following day I spoke with Rachel from customer services, who was very helpful, and explained the returns procedure. She was very sorry that I wasn't happy with my Callowesse that I had purchased and she did apologise on several occasions. I explained to her that I did have the Motorola for comparison and the picture quality of the Callowesse model was a big concern. Rachel's email arrived some five minutes after speaking with her with the returns number. I have now packed up the Callowessse and returned it to you. In hindsight if I'd have purchased a more expensive model, with a higher quality screen resolution on the monitor the purchase would have been an enjoyable experience. The picture quality in the brochure and on the product box was superb, but in reality it was nothing like this on the monitor, which makes me think these pictures were superimposed. Overall the customer service from Baby Monitors Direct was excellent, but I feel I was let down by an inferior quality product. David Whiting. Order No. 141799066 Order date 17-10-2022
Helpful Report
Posted 2 years ago
Not good!had it for less than a week and the charger wasn’t connecting to the camera anymore.We opened the camera base to find piecies glueded together everywhere. Ended up throwing it in the bin as not worth buying another camera that cost pretty much like the full package!
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Posted 2 years ago
Excellent service. Really good quality. I bought bed guards for toddler bed,very pleased with them.
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Posted 2 years ago
Hard to return parcel not free returns customer service worse I ever had !
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Posted 2 years ago
We are absolutely over the moon with this product, the quality is brilliant and I cannot get over how quick and speedy delivery was. 100% would recommend product and company! Thank you!
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Posted 2 years ago
Ordered one day and came the following day in the morning. Very quick and great service !
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Posted 2 years ago
Very fast delivery and as described. Good product, my two year old grandson used the booster seat at the weekend.
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Posted 2 years ago
As a company, good, the product is good and solid. However, the cot itself absolutly STINKS of paint, we have built it but we are having to wait until the smell goes (if it ever does) until we can put our son in it. Annoying really as we have had to purchase another next to me crib until he can use the cot.
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Posted 2 years ago
Very well keeps baby safe very easy to instalate and use
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Posted 2 years ago
Lovely stuff product are not what they say
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Posted 2 years ago
Yes quick, ordered on Wednesday night at 10pm came Friday, easy to assemble would recommend
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Posted 2 years ago
Exactly what you want when ordering online. Fast service, clear updates and quality product. Thank you very much Baby Monitors Direct
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Posted 2 years ago
Hi sorry but my rating would have to be 0 as I still have not received my items and have been waiting 10 I call you guys 3 days ago about the issue and you still have not got back to me about it so until I actually receive my item I can not give a good review of anything
Helpful Report
Posted 2 years ago
BabyMonitorsDirect is rated 4.5 based on 782 reviews