BabyMonitorsDirect Reviews

Name: BabyMonitorsDirect
Rating: 4.51

4.5 Rating 782 Reviews

88 %

of reviewers recommend BabyMonitorsDirect

4.5

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021

Belbitho

BabyMonitorsDirect 5 star review on 3rd July 2021

Olivia

Anonymous

Anonymous // 01/01/2019

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Czech

“From moment I ordered the Graco turn2me car seat the correspondence was excellent we will be using BabyMonitorsDirect again without hesitation Thanks”

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Posted 3 years ago

Hello Paul, Thank you for your kind review and we are happy that the product meets your needs. Many Thanks BabyMonitorsDirect.

Posted 3 years ago

“Very impressed, camera night vision could be better but definitely sufficient enough and better than our last one”

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Posted 3 years ago

Hi Abbie, I am glad that you are happy with the product. Many Thanks

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hello, Thank you so much for the 5-star review.

Posted 3 years ago

“Great experience. Checkout was easy and the product arrived earlier than expected.”

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Posted 3 years ago

hi, I am glad to see that you were happy with the service provided. Many Thanks BabyMonitorsDirect.

Posted 3 years ago

“Just awful - avoid! I bought one of the most expensive baby monitors from Baby Monitors Direct, as I needed to upgrade from an old BT model and one of their reps recommended the Luvion Prestige Touch 2. The monitor had great quality image but the sound was just white noise. No matter how high up the volume was turned, all we could hear was white noise! I followed the email procedure to get a return authorisation number, but heard nothing back. So I followed it up with a phone call and another email. I duly boxed up the monitor, sent it off, and... have heard nothing since. This was back in August and we're now in October!! Another chaser email has gone unanswered. My advice to any new parents looking to buy baby monitors from this company is this - save yourself the hassle, having a new baby at home can be stressful enough, so buy a baby monitor from somewhere more reputable, where the returns process is easier, and where people can actually be bothered to respond to your emails!”

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Posted 3 years ago

“Excellent, fast delivery and product at reasonable price”

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Posted 3 years ago

Hi Katie Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” Many Thanks BabyMonitorsDirect

Posted 3 years ago

“Great service. Fast delivery!”

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Posted 3 years ago

Hi Alexandra Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Many Thanks BabyMonitorsDirect

Posted 3 years ago

“Great experience online. Quick delivery and best price for the item compared to other stores.”

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Posted 3 years ago

Hi Julia Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Many Thanks Babymonitorsdirect

Posted 3 years ago

“Super quick delivery and great price too. Highly recommended.”

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Posted 3 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon.” Many Thanks BabyMonitorsDirect

Posted 3 years ago

“As expected and arrived on time”

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Posted 3 years ago

Thank you for your wonderful feedback! We are so pleased to hear you're happy with your order and our service. We hope you shop with us again soon. Many thanks, BabyMonitorsDirect

Posted 3 years ago

“Great experience”

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Posted 3 years ago

Hi Emma Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” Many Thanks BabyMonitorsDirect

Posted 3 years ago

“I ordered six 84cm x 51cm bed sheets in grey and white, you’ve miss sold me the size 83cm x 50cm this may seem silly to complain about a cm but if that cm makes the mattress turn up on the edges then the whole mattress will need to be replaced. Ive got back on the website and it wasn’t my mistake you are selling the wrong size mattress sheets find it very miss leading and quite frankly a con, I’d love to hear back from someone to either replace or explain the mistake. Quality seems like 100% Cotton which I can’t ask for anything more when it comes to quality.”

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Posted 3 years ago

Hello Katie, Thank you for your feedback. We are very sorry to hear of this issue, this is the first we have heard of the problem with your order and we don't seem to have a record of you contacting previously to notify us about this. Please could we ask for you to contact us via phone or email so we can discuss this issue and ensure this is resolved immediately for you. Do let us know if we can be of any further assistance in the meantime. Many thanks, BabyMonitorsDirect

Posted 3 years ago

“Very quick delivery.”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” Many Thanks BabyMonitorsDirect

Posted 3 years ago

“I have emailed on 3 separate occasions to request a RAN code to return some items and have not received any response. In the event you may need to return items, not recommended.”

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Posted 3 years ago

Hi, Thank you for your feedback. We are ever so sorry to hear of this. Please could we ask for you to get in touch via email or phone with your order details so we can investigate this and ensure this issue is resolved? If we can be of anything further assistance in the meantime, please do not hesitate to contact us. Kind regards,

Posted 3 years ago

“Quick efficient fast postal service and packaged very well”

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Posted 3 years ago

Thank you for your wonderful feedback! We are so pleased to hear you're happy with your order and our service. We hope you shop with us again soon. Many thanks, BabyMonitorsDirect

Posted 3 years ago

“Super fast delivery at a reasonable price, great item and great value”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” Many Thanks BabyMonitorsDirect

Posted 3 years ago

“Very good, my item came fast, they were supportive on the phone helping me with my enquiries”

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Posted 3 years ago

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Many Thanks BabyMonitorsDirect

Posted 3 years ago

“Easy to place order and fast delivery”

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Posted 3 years ago

Thank you for your wonderful feedback! We are so pleased to hear you're happy with your order and our service. We hope you shop with us again soon. Many thanks, BabyMonitorsDirect

Posted 3 years ago

“Great service and products. Received quicker than expected. The wrong quantity of an item had been sent by mistake, but this was quickly sorted and I received the missing item the next day! :)”

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Posted 3 years ago

Hi Rachel, Thank you for your brilliant feedback. We are sorry to hear there was an issue with your order, but pleased this was resolved quickly and efficiently for you! Do let us know if we can be of any further assistance in the future. Many thanks, BabyMonitorsDirect

Posted 3 years ago

“Very quick delivery. Recieved my items the very next day.”

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Posted 3 years ago

Hi Louise, Thank you for your very kind review. We are delighted to hear you received your order so quickly and you're satisfied with our service! We hope you shop with us again soon! Many thanks, BabyMonitorsDirect

Posted 3 years ago

BabyMonitorsDirect is rated 4.5 based on 782 reviews