Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, super fast delivery dispatched almost immediately.”

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“Fabulous”

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“Quick delivery!”

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“Great Stroller! I ordered it from Bulgaria and the delivery was very quick - something like a week or so. Great customer service, too.”

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“Excellent delivery service. Highchair arrived and was as expected i.e. looked the same as it did on the website. Baby is only 5 days old so unable to comment on anything else at this time...”

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“Best baby spoons ever!!”

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“Very pleased with my pushchair, baby jogger GT, was very pleased with the delivery service knew my time slot so was not stuck in for the day waiting. Overall excellent service would use this company again.”

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“Very impressed would use again”

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“Baby & Child gave best price on the internet and delivered free of charge within just over 18hrs! Amazing service and will be using them again”

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“excellent”

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“Purchased changing unit for new born, was fed up with all changing kit on floor. The unit is well made for the money and simple to build. It is a little on the large side, so check your measurements. Excellent. Service, very quick delivery and great communication.”

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“My baby isn't due for a few months yet, so I am yet to use the product, but overall I am happy with the bag. There aren't a lot of changing bags that are suitable for Mum and Dad, but my husband was really pleased with the design of this one and is happy to wear it. There are lots of pockets and extras, and it certainly seems like it will be big enough to hold everything we need. Impressed with the speed of delivery also.”

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“Contacting baby and child on prices is very easy. They send an email straight away. I bought a baby jogger city mini double bundle and it got delivered the next day! Very fast delivery and it was really needed since i needed to take my newborn to one of his appointments with my 1 and a half year old the day after it got delivered. I unfortunately had trouble with the brakes and contacted baby and child. It didn't take long at all to receive a reply and they were very helpful. Even contacted baby jogger to get in touch with me directly. The issue was sorted and they still apologised for the inconvenience. I would definitely recommend their services as they are very reliable. Thank you very much!”

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“Excellent product knowledge and super quick delivery - would recommend”

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“Very fast , prompt responce , cheapest price around for the buggy I wanted ... Would recommend 100%”

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“Very quick response from customer services regarding questions about the product I was buying. Delivery service also very good - was informed when the order would arrive.”

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“Absolutely amazing service!!! The staff I liased with via email always responded very promptly and put an amazing package together for me offering advice on what to go for, as I was about to buy a line that was being discontinued. Ordered my pushchair and it was at my house the following day - major high street retailers have a wait of up to 5 weeks for these pushchairs. Would recommend this company to anyone!!”

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“Excellent product "nipper sport" transaction excellent , unpacked and found two screws were missing emailed customer service at 6pm and got an instant reply(not an auto acknowledgment reply) and a follow up the following morning! Faultless and a very very competitive price , recommend !!”

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“Very friendly staff and an excellent service provided excellent company”

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“Ordered our Travel System on Saturday Afternoon at it arrived in the designated time slot on Tuesday morning. I am extremely happy with the service I received.”

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Baby and Child Store is rated 4.9 based on 713 reviews