Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery was excellent couldn't recommended more. Much better customer service than other companies, will definitely be using this company again.”

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“Promt attention. Posted quickly, notification given promptly of a one day delay in delivery. Great to have a one hour delivery slot. Not opened yet as it is a birthday present. Thank you”

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“Baby and child gave excellent customer service from start ot finish. I would say they excelled themselves. My emails were all answered within half an hour. The prams I was interested in were bought to my house to showcase ( we live near the company). When I ordered, it was delivered within 24 hours. I got the bumbleride indie which is a fab pram. Some of the best customer service I've received in any establishment and I work in retail.”

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“I was very impressed by the price of the Out n About single buggy, and by the speed of delivery!”

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“Excellent service. Great product. Hauck freerider ideal for a toddler and new born”

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“Excellent product and price, and delivery was very quick, instantly taking the stress ouy of buying a twin buggy,”

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“Excellent very prompt replies from customer services to several queries re the baby buggy I wanted to buy, and prompt dispatch, and excellent price - will use them for all future baby purchases”

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“I purchased the cot for my Son whose baby is not due until July. The problem we had was to buy a drop-side,one handed cot . Found this one but then had to shop around for best price and the item being in stock. Unable to comment on the product because we are holding it for them due to lack of space. The service received was very good.I was informed of delivery almost immediately. The other company whose price was the same could not deliver before the beginning of july and other sites were both more expensive and the mattress cost extra. So all-in-all very pleased with the purchase, I hope it is ok when it is finally unpacked, but that will be the manufacturers fault.”

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“Excellent customer service. Very quick delivery and best of all the lowest price i could find online for the out n about v3 buggy :-)”

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“ABSOLUTELY AMAZING customer service! Fast delivery! Many companies could learn ALOT!!”

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“I ordered a pushchair at 6pmish on Easter Monday - less than ONE HOUR later, these guys delivered it! Fantastic service, will definitely use again for locality and for the turbo service and free delivery. Great company, I wish them the best as they are punching above their weight for their customer service and friendly attitude. Thank you.”

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“I ordered a Baby Jogger City Elite push chair on a Friday afternoon. I recieved an instant order update by email to advise it would ship on the Monday, to be delivered on Tuesday. After a hiccup with delivery due to a courier error, I contacted the shop to advise them of this and ask for an update. Throughout this process they kept me updated and were quick to respond to any queries. The push chair was delivered a two days later in perfect condition. I always think a company isn't truly showing you their mettle unless something goes wrong and they show how they cope. On that basis, I would happily recommend Baby & Child Store.”

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“Placed order friday afternoon and it arrived monday before midday! Brilliant service. Kept informed via text and email and every stage. Will use this company again!”

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“Excellent supplier. I wished we had seen them a few weeks ago as time was wasted by other companies who claimed to have the goods in stock. only to inform that they could not guarantee a delivery date. Not here though - goods in stock and emails to inform of both dispatch and delivery dates with time windows for the actual goods to arrive at the door. I can highly recommend this supplier for both its supply and customer service operation.”

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“Used them before, always great service”

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“One of the best customers service from online company! Wanted to know a specifics item was in stock and I called up at least 5 companies. Most of the websites don't have a phone number so making it extremely hard and tedious to just ask a simple question. When I did find a number to call for one of the competitors they couldn't even answer this basic question. However when I called up Baby & Child they not only answers the phone but also my questions and told me everything I needed to know to make my purchase, they were also the cheapest but I would have paid more just to receive this level of service. My cot was delived on time and their communication throughout was excellent. It doesn't take much to give good customer serivice! Thank you!! Will buy from you again. Keep it up. You just gained a loyal customer.”

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“Great service. My order was delivered after three days. I would recommend baby and child to anyone”

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“Excellent service. prompt email replies to any queries. product received within a few days.best price around. really delighted with my purchase and the service i received. highly recommend this company Karen”

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“I have been surfing onilne more than three hours today, yet I never found any interesting article like yours. It is pretty worth enough for me. In my view, if all site owners and bloggers made good content as you did, the internet will be a lot more useful than ever before.”

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“Excellent communication. Was kept informed exactly when the item would be delivered and provided with a delivery slot and it came on time. Fast delivery and great service! Very happy :-)”

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Baby and Child Store is rated 4.9 based on 713 reviews