Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good items for sale no problems with purchase or delivery”

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“Cheaper than other sites, order very straight forward, delivery nice and quick, good communication and an accurate 1 hour delivery slot with parcel tracking. Couldn't fault it, great pushchair too!”

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“Excellent service throughout. Delivery was quicker than expected and we were kept up to date with the delivery schedule. Pram was of a high quality and easy to use/assemble.”

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“Absolutely fantastic and quick service. Communication was brilliant I was kept up to date with order and delivery process at all times. Was delivered quickly (less than 48 hrs from placing order which was placed out of business hours). I couldn't recommend it enough. Will definitely use again and recommend to family and friends”

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“Excellent service, informative and quick reply emails, speedy turnround of order and delivered to the door exactly when specified. Would certainly recommend with no hesitation.”

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“Very good service quick to get back to you with any questions you might have. Fast delivery on goods would recommend to all.happy shopping!”

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“I would just like to say how happy i am with the service baby and child store have provided, from answering all of my queries to the delivery of my products i ordered. I would recommend this company to everyone to use. So happy with my baby jogger city mini zip with all the additions that i brought to as part of a bundle. Also baby and child store are brilliant on their prices and i will be forever using them to buy any future baby products. They also keep you informed of everything once you have placed your order and delivery was fantastic had my order here with in two days Many Thanks for everything from Danielle”

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“At checkout I had some issues with the technology, but customer service was very good and resolving problems. Price was excellent and delivery was super fast.”

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“Customer services could not have been more helpful. Delivery was very prompt with easy tracking.”

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“Very good service. My buggy came within couple of days of ordering. The best price I could find online. Will use it again. Very satisfied with the service.”

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“Fantastic service from start to finish. I enquired regarding the price of a stroller and asked if they could upgrade the free raincover to one which also fits the stroller with the pram attached - my email was responded to within minutes and they were happy to cater to my request. Added to that a seamless ordering system and delivery with an hours time slot given. Very happy with my purchase. By far the cheapest for the baby jogger city mini that I could find online. Would definitely use them again and wholeheartedly recommend!”

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“Absolutely fantastic service, will definitely shop here again!”

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“Really pleased with the product, service was brilliant, quick delivery and also delivery company gave a 1 Hour Window for delivery time.”

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“Received the best customer service I have had in a very long time. Other companies should learn from Baby & Child. Communication is excellent. This company give a real personal touch. Product is excellent and competitively priced but with added extras. However, that aside, it's worth buying from just for the service! Thank you.”

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“Excellent service received. All staff I have spoken with have been very friendly, professional and helpful. I shop online a lot but am always a little worried when doing so, however they made the process very easy. The company responded promptly to all e-mails and answered my many questions regarding my choice of travel system. When I encountered a fault, through no fault of the company but with the travel system itself, they helped me to deal with this and resolved the issue very quickly. I highly recommend this company and would definitely shop here again.”

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“Quick service and no quibble”

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“Excellent customer service, great price and super fast delivery! Thank you.”

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“I contacted this company by phone to find out the price of the Baby Jogger City Mini GT pushchair. The gentleman I spoke to couldn't have been more helpful and they had the best price on this pushchair, even including a rain cover. I sent my payment through online by midday and received delivery the next afternoon (with the delivery company texting a 1 hour delivery window that morning). The pushchair is perfect. Fantastic service and I saved £85 (compared to high street retailers). Couldn't be happier!”

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“Personal approach when I phoned to check my present would arrive in time for my daughter's birthday. I was then able to easily change the courier delivery time online. And then it arrived exactly on time. Perfect!”

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“Very impressed with baby and child. We ordered a travel system and it was with us within 48hrs. You were kept up to date with your order from start to finish. Would definitely use the site again and highly recommend to anyone.”

Helpful Report

Baby and Child Store is rated 4.9 based on 713 reviews