Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Anonymous

Anonymous // 01/01/2019

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“Have been eying up this stroller for a very long time as I needed to change my other buggy which was very bulky and heavy. I've only had it for a little while but I love it so far! It is lovely, lightweight, manoverable, and sexy! The only tiny difficulty I found so far is folding it down and putting tit back up, that's quite fiddlily but otherwise I love it and my little girl loves it more as soon as I put it up she refused to come out!”

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“Exceptional customer service, highly recommend the company :) thank you”

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“Brilliant service within a couple of hours of Ordering my pram i received confirmation text and it was delivered next day”

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“Fast service and communication with regards to my questions on my purchase. Speedy delivery! Ordered Friday at 11 am and received on the Monday at 11am! Amazing price too, around £50 cheaper than all of the big brands. Thanks!”

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“I was so impressed with the customer service from Baby and Child that I chose to buy from them rather than John Lewis. They were prompt in answering all queries even on a Sunday and the delivery was so quick. Also the person I spoke to about my very particular stroller specifications was both knowledgeable and researchful. Excellent.”

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“Baby and Child Store were excellent. I received brilliant customer service and they helpfully catered to an extra request I had for my order. Upon receipt of my package, I realised I was missing a small item that should have been included. The customer service team were extremely quick and efficient to rectify the problem with the supplier and I received the missing item a few days later. I highly recommend this store and will definitely be using them again! Very happy customer.”

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“Fast delivery, so convenient and really happy with this purchase!!”

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“Excellent service from order to delivery”

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“fab company, quick delivery too - ordered at lunch delivered next day!”

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“The customer service I received was fantastic! I had quite a few questions about the Baby Jogger I ordered and each question was met with a lot of advice and this was even outside opening hours! Delivered was fast and well tracked. Thanks for a brilliant product at a great price! Susan”

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“Very helpful, great price and free next day delivery! Thank you!”

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“Was so impressed with the next day free delivery. The travel cot was superb, easy to put up and put down and took very little space to store away. The mattress was a little hard but was super comfy when I padded it out with a blanket.”

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“Excellent service. Ordered and delivered within 24 hours. Cheapest price I could find online and a free basket too.. Can't fault this company. Will definitely order from them again”

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“Excellent service very helpful staff, fast delivery , competitive price, will buy from again”

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“Very good service, fast delivery. Pushchair is better than I hoped. Thank you.”

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“The product was very well made. The service from baby and child is excellent. I will buy again from them.”

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“We bought a baby jogger city mini gt for a great price! The pushchair arrived very promptly and we are really happy with it. Will definitely buy from this website again.”

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“Fantastic, highly responsive service - would definitely use again. Thank you!”

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“Excellent service, delivery very prompt, would recommend this shop.”

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“We were hugely impressed with the speed of responses to emails enquiring about pricing that was not given on the website: it seemed that someone was on hand to answer within minutes even late at night. Having placed the order at a very good price, our buggy arrived within 48 hours, just as advertised. We will tell EVERYONE who needs to buy a buggy to check out Babyandchildstore.com”

Helpful Report

Baby and Child Store is rated 4.9 based on 713 reviews