Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient and fast delivery from order. Thank you. I'll be back when we need more baby gear”

Helpful Report

“Found baby and child online and I am very happy with them. It was easy to purchase here and delivery was fast”

Helpful Report

“I found the customer service excellent with this company. They helped me with myorder, the price for the buggy I ordered was extremely competitive .I was made aware of delivery times and even the drivers name! You can use this company with confidence”

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“Excellent customer service. Professional and efficient. Quick delivery service too. Would recommend.”

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“We brought a Mutsy travel system and were a bit apprehensive about spending so much on an online transaction but it couldn't of gone better. Arrived in aired time, boxes in perfect condition and although we ordered half hour after the time which enabled next day dispatch, they still dispatched it next day. Will be back for much stuff brilliant shop. Thank you. We love it!”

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“The city jogger mini GT is a great pram its light and easy to steer whilst still feeling stable to keep my little girl safe. I've had it 4days and about 6 of my friends have pushed it and said how nice it is, my little one is really fussy so we spent ages test driving prams before settling on this one and so far on every outing she has slept. I have also done a 5 mile run with it over mixed terrains and it caused the pram no issue and my little girl slept the whole time. I would also like to say I received excellent customer service whilst ordering this pram nothinv was to much trouble and the pram was delivered with 36 hours of ordering. All in all a great product and excellent service”

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“Excellent. Ordered a footmuff for pram on the Monday and delivered by Wednesday. Free delivery as well. Was also the most competitive priced out of all online stores. Will definitely shop here again.”

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“Great communication from the minute I enquired. Really can't fault this company, ordered my pram on Monday night and received it Wednesday! Excellent service, would definitely recommend and use them again, thank you”

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“I am very impressed with the service. From enquiry to delivery it was seamless and I made a great saving compared to the high street shops on my pushchair. Would definitely recommend and use again myself.”

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“The Baby & Child Website was very helpful. We were interested in a pram that they couldn't list the price. I asked for a quote online and almost immediately I had an answer. The price was very good (better than anywhere else we found) and there were even quite a few perks to the offer that made the deal even sweeter. The delivery was free and quite quick and the service through DPD was spot on. They told us exactly when they were going to be here and were quite punctual. The product is perfect and was packed and shipped very well. I would definitely use this site again and would recommend it to anyone looking for a quality stroller.”

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“Best price I found after doing lots of comparison. Customer service were very fast and very helpful, I was very impressed! Purchase arrived very quickly after order. Overall a fantastic internet shopping experience. Highly recommend.”

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“I was a bit dubious about ordering from baby and child store as it is not a well know retailer, But I would now recommend baby and child store to everyone. The product I ordered was cheaper than I had found anywhere else and the product arrived within 24 hours! The communication from the company was great. All in all I am extremley happy with the service and can not fault this company :-)”

Helpful Report

“Products ordered (Hauck isofix base and Hauck changing bag) were of great quality. I cannot fault the service I received from Baby & Child Store, the communications were excellent, the items were received the next day and the delivery company they use text you and mail your give you an hour time slot. You are even able to change the delivery day if you are not about. Baby & Child store is going to be my FIRST choice when looking for baby goods in the future!!”

Helpful Report

“The product was exactly as described. This was the first time I had ordered from Baby and Child. 10 out of 10 for such a quick delivery time and fantasic communication on delivery update via email. I would recommend this company 100% and I even phoned to thank them on their excellent service.”

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“Purchased the Mini City Gt after a recommendation from a friend re: the pram, this site gave overall best value. Fab, quick, within a specific hour delivery and product as new. Will use them again, definitely! Highly recommend.”

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“Great communication Delivered on time. Cheapest priced on the market. Would most definatly use again.”

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“It was my first order with this company but it certainly won't be my last! Customer services were extremely helpful and prompt with their responses. I ordered a Baby Jogger City Mini GT as it was a great deal - the best I had found (I had done my research and contacted many independent retailers who don't advertise Baby Jogger prices). I ordered on Sunday and it arrived, in perfect condition on Tuesday morning. I couldn't be happier and my little boy loves his new pushchair.”

Helpful Report

“We purchased the Baby jogger city select with additional seat. The company is local to us in bromley and they offered a good price on the product. We made enquiries through the website which were answered quickly and efficiently, then after ordering they personally came delivered the items within a few hours. Could not have asked for more. Thanks.”

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“Brilliant service and fast delivery. Many thanks I will use them again.”

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Baby and Child Store is rated 4.9 based on 713 reviews