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Baby and Child Store Reviews

4.9 Rating 713 Reviews
98 %
of reviewers recommend Baby and Child Store
4.9
Based on 713 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Baby and Child Store Reviews

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

Write Your review

Baby and Child Store 5 star review on 24th January 2021
Jamie Gough
Baby and Child Store 5 star review on 22nd January 2021
Amy Davidson
Baby and Child Store 5 star review on 22nd January 2021
Patricia Ryan
Baby and Child Store 5 star review on 11th January 2021
Lodewicus Badenhorst
Baby and Child Store 5 star review on 25th October 2020
Mia Fairall
Baby and Child Store 5 star review on 20th October 2020
Karen Allen
Baby and Child Store 5 star review on 16th October 2020
Katie Freeman
8
Anonymous
Anonymous  // 01/01/2019
I was very impressed with the Customer Service that I received. The sales person was able to advise me of the pros and cons of various products which helped me to decide which one was most suitable to meet my requirements and budget. My order arrived on time, was well packaged and as described. Great service and a Company that I have no hesitation in recommending. Thank you!
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The pram was the best price I could find anywhere on line or in stores. It was delivered super fast. A faultless transaction :-)
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Is straight forward and shows you weather it need turning up and isn't very noisy it's really helped my 6 month old with his breathing!! Fab buy!
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Great service, I was we'll inform about my order, quicker Delevery than I thought for such big items. I orded a cot bed and a push chair which I love love love. I couldn't be happier. Thank you so much.
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Bought a mutsy evo set. Cheapest price on internet and much better deal than high street. Good communication from seller. All arrived sooner than estimated delivery date and completely as described. Very happy customer
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Very polite staff, great prices and next day delivery, have used this store a number of times and always a great experience
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This is by far one of the most pleasant experiences I've ever had with an online retailer, not only was the experience of buying from them a straightforward one, but the delivery was in good time, the products are wonderful and most of all, the after sales experience was incredible, replies to email on the same day, requests filled in one reply, polite, organised and a pleasure to do business with, thank you very much Mohamed
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Excellent site, I spoke to Customer services to get some advice on a few things I needed including a stroller, there advice was spot on and they put together a bundle pack for me which was excellent value. Everything arrived together on time. Many thanks.
Helpful Report
Generally positive sales experience - a good price of what I was looking for, and good communications throughout the sales process. The main problem was that whilst they sent me a mail the day of my order to say my package had been dispatched and would be with me the next day, it was actually delivered three days later. Contacting Baby and Child by email to check on the status of the order, they did get back to me within ten minutes with the tracking information on the delivery, so I give them the benefit of the doubt that this wasn't their fault. They seem to genuinely care about customer service even if the postal service lets them down, and I would buy from them again.
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I would just like to thank Baby and Child store for all their assistance. Every time I emailed them I got a prompt and accurate reply. After finally choosing the Out n About Nipper Double V3, Baby and Child put a bundle together of all my requirements. I completed my purchase on a Friday morning and received my order on the following tuesday morning. I was extremely impressed with their quick shipping method as I am a customer from Ireland. A fantastic online store which I would recommend to anyone without any hesitation. Thanks again Baby and Child store Denise Ward.
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Have shopped here 3 times now, items always on time and they seem to be the cheapest around.
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Product arrived very quickly in perfect condition. Very competitive price & definitely would recommend.
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Excellent service, item arrived on time, very easy ordering process.
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Very quick delivery came next day after ordering . Pushchair lovely .
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Baby and Child Store is rated 4.9 based on 713 reviews