Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the delivery driver was very courteous - will definately order from you again..thanks”

Helpful Report

“We bought a Nipper out & about double buggy/pushchair for our 2 granddaughters thanks to the great help that we got from Liz in Customer Service helping us understand all the many and seemingly endless variety available. The whole ordering & delivery process was easy and very effective - many other Companies could learn from the timed - & kept to - delivery the day after placing the order. Great service from a truly Customer focussed organisation.”

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“This company's customer service is second to none, Brilliant. Prices are fantastic and more than happy with my City Mini GT”

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“Love this product! The car is really well made and looks fantastic in our retro themed nursery. A quality product. Recommended.”

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“Excellent service, price and delivery. Highly recommend, thank you.”

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“Brilliant Store. Super Customer care staff. Very quick delivery. Have bought Baby jogger city mini (with rain cover), Maxi cosi car seat travel system. Amazing price. Much better in price compared to every other large store. Would love to visit shop some day and buy lot more.”

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“Great service - very good communication and quick delivery.”

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“Excellent value. I ordered a Hauck Lacrosse All in One Travel System on "Black Friday". I saved over £100 on the "Black Friday" price in Mothercare and saved a total of £171 on the recommended retail price! Ordered at 12 o/c midday and it was delivered personally at 7.30pm the same evening as we were local to the suppliers. Fantastic customer service and great value.”

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“excellent service speedy reply to emails excellent prices prompt delivery efficient & reliable experience well done!!!!”

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“Very fast delivery, kept informed during regarding when delivery would arrive. Items as described. All in all, a good service, tar.”

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“After purchasing 3 prams for my 14 month year old I decided although not the " prettiest" pram I wanted a babyjogger mini Gt. After reading all the excellent reviews.i came across baby & child on Google u contacted baby & child & got the most competitive price & excellent package deal. Brilliant customer service, prompt answer of my queries & I changed my mind on the colour & they was quick to change it for me nothing was too much trouble also really friendly.recieved my product the next day first thing! Well packaged with everything spot on.If I'm honest never heard of them before but now will use them in future & edf recommend.reslly happy with my purchase too I wish I'd of got this pram sooner , the quick folds amazing light but a solid pram & my babys big & it's so roomy & she's comfy & it's excellent to steer & I thought it'd take a while to get use to the brake on the handle but it's a fab idea.the only thing I can fault is the prams not as shiny as the pics or as red !! But that's good was worried it'd look like a shell suit !!!!”

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“Very quick delivery”

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“A quote for a double pushchair travel system was given to me instantly, even in the late hours of the evening!! It was cheaper than I'd found elsewhere. Once I'd ordered the following day it was delivered the next morning, with a one hour delivery slot texted to my phone that morning. Not finished assembling the pushchair yet (not had time) but very pleased with the service.”

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“Fantastic company. Would highly reccomend and will be sure to use them again! Thank you for all of your help with my order-one very happy customer x”

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“This seat is amazing my 3 year old son loves it .on a bonus side it lasts up to 12 years old great value for money .”

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“I am truely amazed by the quality of the service, which come at such an interesting price. I recently ordered a pushchair which was much cheaper than everywhere else I looked ( and I did looked for quite a while). It was delivered the day after, AND I received a text in the morning to let me know at what time it would be delivered! I then ordered car seat adaptors, which again where very cheap compared to the market price and got delivered in no time. From now on I will always look at baby and child website first for all my baby purchases!”

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“I was very pleased to find the pram I wanted at such a good price. When I rang for help on ordering liz was really helpful and friendly and I was made up that it was delivered so quickly. Excellent service will definately use again! Rachel”

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“First time I've used this company and I'm very happy. Fantastic service and fantastic product. The wallaboo footmuff newborn is probably the best, most useful item I bought when my daughter was born so I now recommend them to anybody with winter babies as it removes the need to feel like you're breaking your babies arm trying to get them into thick coats or snow suits. Just pop them in the footmuff in their car seat, pram, pushchair or baby bike seat and they're toasty warm. And then if you go indoors or somewhere warm, just unzip! No need to wake sleeping babies - hurrah! I just wish I knew about these when my son was tiny. I have the next size up for my two now and this one is a gift.”

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“Fast delivery, item was perfect, great service, great price, great product!! (City Select Baby Jogger 2nd seat and kit). Great upgrade for my growing baby boys. Now can seat a 14 month old and a 3 year old together!”

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“Very highly recommended! The product was a good price, it was delivered quickly and exactly as described! I'll definitely be back in the near future. Thank you :)”

Helpful Report

Baby and Child Store is rated 4.9 based on 713 reviews