Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Anonymous

Anonymous // 01/01/2019

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“A1 service many thanks”

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“Not opened product yet but arrived next day as promised so can't fault”

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“Excellent service throughout ordering process”

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“Prompt delivery of goods and good quality product for our child's bedroom furniture.”

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“Quick delivery, cheapest by far on the product I wanted. I done many searches... Would strongly recommend looking here before going elsewhere.”

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“Prompt delivery of Kidscraft doll's house”

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“Great service replies about enquires very quick! Great product the cheapest I could find it anywhere online! Very happy customer!!”

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“I feel let down with this company,I requested a mansion dollhouse to which payment details were given and txt saying order processed, then a txt saying out of stock so told them to cancel payment, ordered a dollhouse from another company and on the same day was told by baby and child they now do have the product requested, so cancelled other stores product! Payment taken and I thought everything would be ok only to receive the dollhouse with missing stairs! I've received an apology but feel the company should be more responsible as the sellers! We've only got until tomorrow until my daughters birthday and can only hope we get the missing stairs in time! But on the positive side of things the nearly fully built mansion dollhouse is very impressive!”

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Thank you for your review and we are sorry that you have encountered problems. This item is shipped directly from the manufacturers who have just moved their warehouse to the UK, they are having a few issues regarding stock control and items have been shown out of stock when in fact they are in stock, this is how the confusion arose and we tried to rectify it as quickly as possible. I also understand that the missing stairs were ordered for you on the same day that you made us aware of the issue. Kind regards Kate Customer Services

“I ordered a cot bed and I'm very pleased. Delivery was on time and product was as the description says.”

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“This won't be opened and played with till December for my little ones birthday! However at an amazing price and great delivery! Ordered Sunday eve and was with me by the Wednesday I can't fault the service! Hopefully be buying from you again!”

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“Great quality product really stylish Mee go Milano”

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“On any Lincoln furniture great nursery set good solid furniture great service next day delivery”

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“Fantastic service and delivery. All very happy with product definitely purchase any future items from baby and child.”

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“Easywalker mosey pram, was advised to buy this by a friend, great pram, quick and easy to purchase, would recommend”

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“Purchased the Hauck Miami for our daughter great value seems really solid came next day”

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“Fantastic service from start to finish, I don't normally buy large items online but this was a good experience”

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“Mee-go pramette with isofix base, great buggy and great price, service was excellent from baby and Child and item arrived the next day, couldn't fault”

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“Quick delivery and rectified a problem quickly too.”

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“We ordered a pushchair for our granddaughter, it came within two days, fantastic”

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“Everything was spot on”

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Baby and Child Store is rated 4.9 based on 713 reviews