Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,157 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Babol are an online retailer that has been trading online across multiple websites since 2010.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 5th March 2025

266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time, I ordered from US and got it delivered in Canada, someone brought it for me, was really fast. Then I ordered twice products from UK site. Takes ages to get delivered. However products are excellent.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to review your order. The live stock shown against all products on the website indicates when an item is a special order product and states a leadtime of 7-10 working days, looking at your order it was dispatched within the timeframe quoted prior to ordering. If you wish to discuss in further detail please kindly contact our customer service team at info@babol.co.uk Many Thanks The Babol Team

Posted 2 months ago

“After waiting a week and not hearing anything re my order I contacted Brodit. The sarcastic reply I received had obviously touched a nerve. I wasnt impressed and in the future will take my custom and money elsewhere.”

Helpful Report

Posted 5 months ago

“I didn't realise that i had only ordered a mount for my Cmax for £16.99, there was no warning that a phone holder was not included. Then when I checked the price of holders they were nearly double the price, so now stuck with a useless holder.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to review your order. Brodit is a two part solution, a vehicle specific mounting Proclip and a device specific holder/mount, the two items are required to form the full solution, this is advertised on our website and again upon checkout. If you require any further assisiatnce please do not hesitate to contact our customer services team at info@babol.co.uk where we will be happy to assist. The Babol Team

Posted 7 months ago

“Delivery took a long time and the product is quite ugly. I don't understand why there are six screw holes on the base, but then the MagSafe holder only requires 4 holes, meaning that there is a large section of the base sticking out to one side of the charger, which just looks awful.”

Helpful Report

Posted 9 months ago

“ProClip Angled mount for Honda Jazz 15-20 in all countries. Purchased in November 2023. Tried installing recently only to find the dash is one piece moulding. You can not separate a gap for the mount to attach to. Pretty big oversight there XD Otherwise well built product”

Helpful Report

Posted 10 months ago

Thank you for your review. If I could kindly ask you to contact our customer services team at info@babol.co.uk whom will be able to assist in rectifing any issues/concerns you may have. Many Thanks The Babol Team

Posted 10 months ago

“Insisted I paid enhanced fee for 'next day' delivery. Took over a week to arrive.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to review your order. The live stocks shown against all products on the website indicates when an item is a special order product and states a leadtime of 7-10 working days, my apolagies if you didnt see this when placing your order. Many Thanks, The Babol Team

Posted 10 months ago

“Bought an adjustable Phone Cradle - Was a bit disappointed that I couldn't alter/adjust the positioning of the Charge Plug on the bottom of the Cradle - The width adjustment is great but it doesn't take account of being able to adjust for the thickness.”

Helpful Report

Posted 1 year ago

Thank you for your review. Brodit offer a range of different depth holders, if the holder and device dimentions are compatible there shouldn't be a requirment to ajust the connector. If you could kindly contact our customer services team at info@babol.co.uk they will be happy to check your device dimentions againt the holder and select a suitability sized holder for your requirments and arrange an exchange if required. Many Thanks The Babol team

Posted 1 year ago

“The product that arrived did not match what I was expecting, based on the website. In fact, even the instructions that came with the product did not match the product itself. Installation therefore turns out to be much more difficult than expected.”

Helpful Report

Posted 1 year ago

“Sorry but the product is not the best for a used car as it would not fit to the air vents securely enough.”

Helpful Report

Posted 2 years ago

“They supply mobile phone holders I don't think they make them, but they sell them. Their delivery service is very slow, I mean you'll forget you've ordered the holder. Then about 2 weeks later you'll get an email saying your parcel will be delivered in 2 day, at this point you know you've a parcel coming but not an idea from whom.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review your order. The live stock shown against all products on the website indicates when an item is a special order product that has a leadtime of 7-10 working days, my apologies if you did not see this at the point of ordering.

Posted 2 years ago

“The iPhone 14 cradle is not up Brodits normal high standards. The cradle does not have a soft finish.”

Helpful Report

Posted 2 years ago

“My order disappeared in their systems. The momey was paid but order not forwarded to Brodit for manuacture. i would not have received the clip had I not phoned to enquire what had happened. I would suggest Babol have a weekly review of orders received against those forwarded for manufacture.”

Helpful Report

Posted 2 years ago

“Product I purchased is totally unfit for purpose and does not even fit properly onto my facia. A cheap bit of plastic and a total waste of the the £50 I spent. No I would not recommend.”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services team on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“Arrived quickly. Came with the wrong screws (they don't fit into the holes in the fixing plate). Also the holes in the bracket that fixes to the car had not been drilled correctly. The holes had been drilled vertically into the bracket, but the mating surface to the fixing plate is at a 45 degree angle. Having found some screws that fit and re-drilled the holes correctly at an angle, the unit screws together correctly and is an excellent fit in the car.”

Helpful Report

Posted 2 years ago

“Unfortunately while you are Irish distributor for Brodit you are based in the UK and if I purchase anything from you I have to pay Irish VAT on import in addition to the UK VAT you are charging…”

Helpful Report

Posted 2 years ago

“Connects saying Apple Play but can’t get sound ! hands free works fine but”

Helpful Report

Posted 2 years ago

“The holder looks really good and holds the phone great, the problems come when driving…. I have the clip that locates next to the in-car screen of the Kia Stinger and today (day 2 of use) during normal driving it decided to eject its self onto my passenger. It did keep hold of the phone however, just the whole unit dropped off. I installed it again as per the instructions and it lasted 30mins down the road! For £50 bit of kit its a total waste of money at this point! Would not recommend!”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“Product is great but to be told you have to wait approx 2 weeks for delivery is extremely poor”

Helpful Report

Posted 2 years ago

“Poor fitment, no tools to help fit into gap resulting in dash panel sitting out of place. Used Brodit mounts before but this one is a drop in quality and not worth the price, Very disappointed with this item”

Helpful Report

Posted 2 years ago

“Mostly a good product. However I think the company is either deliberately profiteering or producing a unfit product. If the cable needs replacing then the whole of the attachment need to be replaced. This cost £70 instead of £7 for a simple cable.”

Helpful Report

Posted 2 years ago

Babol Ltd is rated 4.7 based on 4,157 reviews