Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,071 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 1st August 2024

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great customer service - I had a query before ordering and received a very fast and thorough reply. The product I ordered is of wonderful quality, so I would highly recommend. Thanks again!”

Helpful Report

Posted 2 years ago

Thank you so much for leaving us a review - it really makes a difference to our small business! We're thrilled that you were happy with your customer service and the quality of your order.

Posted 2 years ago

“This is the third stroller sheepskin that we have bought as we'd recommend them so much I decided to buy one for my friend who has recently welcomed a baby boy. Both our children love these and they are so easy to change from bassinet to pushchair for example we wouldn't be without one now.”

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Posted 2 years ago

Hello Kathryn - thank you so very much for your review and your repeat custom. We hope your friend was pleased with their gift!

Posted 2 years ago

“Very quick dispatch and delivery, beautiful product and great quality! Can’t wait to use it with my little one! Thank you”

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Posted 2 years ago

Hi Anna - this is great to hear! Thank you so much for your lovely review.

Posted 2 years ago

“My wife has had a flat bear forever, this one is to replace her old one, picked bald! Love it. X”

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Posted 2 years ago

Thank you so much for choosing Baa Baby - we hope your wife loves her new FLATOUT Bear!

Posted 2 years ago

“I bought the flat out bear for my new grandchild due in June. The parents are delighted with it.”

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Posted 2 years ago

Hello Patricia - thank you for your purchase and for your review. We are so happy your FLATOUT Bear was a hit with the parents. We hope everything goes smoothly with your new arrival!

Posted 2 years ago

“Great quality, beautiful product, fast delivery!”

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Posted 2 years ago

Hi Robin - thanks for your lovely review! We are so happy you had a great experience at Baa Baby.

Posted 2 years ago

“Beautiful sheepskin pram bassinet liner, very pleased with the quality from Baa Baby”

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Posted 2 years ago

Hi Jessica - thank you for letting us know that you're happy with your bassinet liner. We really appreciate the review!

Posted 2 years ago

“I have 5 different sheep skin liners now and I love them would 100% recommend them”

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Posted 2 years ago

Hi Chyanne - wow! Thank you for taking the time to review us; we're glad we could help you grow your sheepskin liner collection!

Posted 2 years ago

“I bought these for my 6 month old granddaughter, they are absolutely gorgeous and very soft”

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Posted 2 years ago

Hello Jan - thank you so much for taking the time to review our small business. We couldn't be happier that your granddaughter loves our product!

Posted 2 years ago

“Such a wonderful company to deal with and the products are also wonderful. It was such a pleasure to do business with them I will most definitely be ordering from them again .”

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Posted 2 years ago

Hello Mary - thank you very much; these are the reviews that truly mean the world to our small business! We look forward to helping you out again in the future.

Posted 2 years ago

“This is the 3rd time I have bought a fleece as a gift, after receiving and loving mine many years ago”

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Posted 2 years ago

Thank you Michelle - we are so happy you love your sheepskin!

Posted 2 years ago

“Very fast delivery, excellent customer service when I had questions about the different options available and a really lovely incredibly soft pram liner currently waiting for baby”

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Posted 2 years ago

Thank you so much for leaving us this review - good luck for the arrival of your new little one!

Posted 2 years ago

“The fleece is excellent as was the service. Very quick delivery. Thank you.”

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Posted 2 years ago

Thank you for letting us know that you're happy with your product - we appreciate every review!

Posted 2 years ago

“Speedy delivery and nice packaging. Lovely soft wool pram liner fits my mountain buggy urban terrain”

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Posted 2 years ago

Hi Andrea - thank you for your lovely review and for letting us know that it was the perfect fit for your pram - this really helps us out! Have a lovely day!

Posted 2 years ago

“Product is really good when arrived and felt very good quality .only when I had to wash it because of baby’s milk fell on it I noticed it changed in texture (not soft anymore) and it shrank. I washed it by hand with lanoline detergent so no harsh wash . That’s the only thing that disappoints”

Helpful Report

Posted 2 years ago

Thank you for taking the time to post a review and we are so sorry you have had a problem when washing the sheepskin. Shrinkage and a change in texture are due to too much heat in either the washing or drying process. You may be able to alleviate this a little by 'working' the sheepskin leather back and forth over a sharp edge such as a table or worktop. This will start to loosen and flex the leather a little and in turn also the fleece. A good brushing will also loosen the fleece for some improvement in the texture. I hope this helps with bringing some of the original texture and softness back for you.

Posted 2 years ago

“Quick delivery excellent product, much loved already.”

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Posted 2 years ago

Hi Fran - thank you for your review! We're so glad everything went well with your order.

Posted 2 years ago

“Great communication, quality products at competitive prices. Quick postage. No complaints whatsoever! Thank you x”

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Posted 2 years ago

Hi Charlotte - thank you for leaving us such a positive review. We are so happy to hear this!

Posted 2 years ago

“The new Mum and Dad loved it”

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Posted 2 years ago

Thank you for using Baa Baby for gifting - we really appreciate your review and custom.

Posted 2 years ago

“We brought the Keizer natura footmuff after advice from the company that it would fit our specific pushchair - the Joolz Hub+ Unfortunately, the footmuff was too big so we had to return it. We were disappointed that we had to cover the £12 cost of the return ourselves despite being advised that it would fit.”

Helpful Report

Posted 2 years ago

We are really sorry you are unhappy with your recent purchase. Our advice to customers on fitting is based on our own purchase of prams and customer photos and reviews. We have a number of customers who are very happy with the fit of the Kaiser Natura in the Joolz Hub and Kaiser themselves recommend this as a good fit in their literature to us. Sometimes it is personal preference in terms of whether you feel the footmuff is too large or small for the frame but we do try to be as helpful as we can and provide images where we have them. I am sorry that your return cost so much - we wouldn't expect this to be so high at all and couriers typically charge around £3-6 depending on the size of the parcel. We are in the process of having our new returns portal up and running so customers will no longer face high return costs, as this does sound very expensive. I will forward on a gift card to you for £10 as a gesture of goodwill towards this 🙂

Posted 2 years ago

“Really great lamb skin that our baby loves to snuggle down in. We take it with us on all our travels/visits so that wherever she is sleeping feels like home. A great aid to help overcome the trials of parenting.”

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Posted 2 years ago

Hi James - thank you so much for letting us know that your baby is sleeping better on your new lambskin! We are really happy to hear this.

Posted 2 years ago

Baa Baby is rated 4.9 based on 1,071 reviews