Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,071 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 1st August 2024

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always first class products and service from Baa Baby. I wouldn't hesitate to recommend.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to write us a review - it really helps our small business. Have a lovely day!

Posted 2 years ago

“I absolutely loved this bear that I purchased for my great granddaughter that is due in ten day. I can understand why so many people recommend this bear as it is plush, soft and cuddly and I definitely recommend that you buy one as the recipient will keep it for years to come and the delivery and customer service was so good.”

Helpful Report

Posted 2 years ago

Hello Jean - thank you so much for leaving such a kind and detailed review. We hope everything went smoothly with the arrival of your great granddaughter and that she loves her FLATOUT bear.

Posted 2 years ago

“Really great product for looking after my sheepskin pramliner and pram hand warmer. Quick delivery”

Helpful Report

Posted 2 years ago

Hi Rebecca - thank you so much for your purchase and review! We're so glad your liner and hand warmers are a great fit.

Posted 2 years ago

“Bought several Flatout bears for newborn gifts. Beautiful bears, super soft and ideal as a welcome to the world present. Will be buying more. Maybe a few more colours would be nice.”

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Posted 2 years ago

We absolutely love FLATOUT Bears for gifting too! Thank you for your feedback - it really helps us out.

Posted 2 years ago

“Beautiful super soft sheepskin, the most luxurious pram liner and my baby sleeps soundly now whilst out on walks”

Helpful Report

Posted 2 years ago

We couldn't be happier that your little one is more settled in their pram now - thank you for taking the time to leave us a review!

Posted 2 years ago

“My new granddaughter and her Mum and Dad are so happy with the beautifully soft sheepskin pram liner I gave her. It fits snugly into her Moses basket and she just seems so content and warm when it’s time for sleep. I’m so glad I decided to give them this as a new baby present ..the quality is superb and your service is excellent. Thankyou.”

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Posted 2 years ago

Hello Vicky - thank you so much for this lovely review! We are so happy that your granddaughter and her parents are loving her new liner. Have a great day :)

Posted 2 years ago

“Bought bowron fleece for newborn, love this product not only is it sanitised but as a skin it breathes in summer and as its wool, its warm in winter. The natural lanolin is great for baby skin too and arrived promptly”

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Posted 2 years ago

Hello Niamh - thank you for taking the time to leave us a lovely review! We are so glad you're enjoying the benefits of your sheepskin for baby.

Posted 2 years ago

“Everything I purchased I so wish they had in Adult size. The little mitts with the strings were wonderful and easily stayed on my 15 mth grandsons hands. I am now looking for the same for me😃”

Helpful Report

Posted 2 years ago

Hi Sandra - thank you for taking the time to leave us a review - it really helps us out! We hope you find your perfect mittens and we're so glad your grandson has found his.

Posted 2 years ago

“I have used BAA Baby a number of times and their customer service is spot on each time. From the moment you place your order you are kept up to date on that order by Baa Baby and the delivery timescale is so speedy. Will definitely be ordering from here again. Thanks guys.”

Helpful Report

Posted 2 years ago

Thank you so much for such a lovely review - we can't wait to help you out again in the future and we're thrilled everything arrived safely and on time!

Posted 2 years ago

“Great service and product !!”

Helpful Report

Posted 2 years ago

Hi Simon - thanks for letting us know you had a good experience with Baa Baby, your feedback makes such a difference to us! Have a lovely weekend.

Posted 2 years ago

“Great service and great quality”

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Posted 2 years ago

Hello Bernadette - thank you for leaving us such a positive review. We're delighted you had a great experience with Baa Baby!

Posted 2 years ago

“Excellent quality products . Have brought for new grandchildren and items were delivered quickly .”

Helpful Report

Posted 2 years ago

Hi Helen - we are so happy your grandchildren got their gifts on time! Thanks for letting us know that the quality of our products met your expectations.

Posted 2 years ago

“Can’t say how pleased I was with my sheepskin liner it was beyond my expectations now waiting for the arrival to place in it x”

Helpful Report

Posted 2 years ago

Thank you for letting us know you love your liner - we hope your new arrival goes smoothly!

Posted 2 years ago

“Excellent customer service and delivery. Purchase was a gift and they are very pleased with the sheepskins.”

Helpful Report

Posted 2 years ago

Hello Bridgette - thank you so much for taking the time to review Baa Baby. We are so happy that your loved ones enjoyed their gift.

Posted 2 years ago

“One of my favourite purchases for my little girl. It fits our silver cross pram really well and she is so comfortable and snug. The customer service is first class and delivery was so quick. Would highly recommend”

Helpful Report

Posted 2 years ago

Thank you so much for such a positive and detailed review - we are really happy to hear that your sheepskin is a perfect fit!

Posted 2 years ago

“Beautiful lambs skin can't wait to introduce it to our baby!”

Helpful Report

Posted 2 years ago

Thank you so much for your review - we hope your little one is just as happy as you are!

Posted 2 years ago

“The baby booties were really small. Wanted to return but no return slip was included. Hassle to find return info online. The return address stated on the website is wrong! All seems very dodgy and this experience was disappointing.”

Helpful Report

Posted 2 years ago

I am so sorry you have had a problem trying to return the booties. We don't include a returns slip as we are trying to be as environmentally conscious as possible. Our returns information is on our website with the correct address, I have added a link below for you. In addition, there is a link on the webpage to our Royal Mail returns tracked service - this allows you to take the items to any local post office, or arrange for collection at your home. The last thing we want is for customers to be disappointed in our service and wanted to reassure you we are definitely not 'dodgy'. We have been around almost 15 years, have a corporate partnership with a national charity and have won a number of awards for our products and service. Please do just follow the link if the booties are too small ... room to grow and toes that aren't squished are super important and so is customer satisfaction to us https://www.baababy.co.uk/pages/returns

Posted 2 years ago

“This is an incredible soft sheepskin. My baby sleeps very well on it and is used to sleeping on sheepskins but needed a bigger one to fit her cot so I purchased this one and it fits very well.”

Baa Baby 5 star review on 13th February 2022

Helpful Report

Posted 2 years ago

Thank you for your wonderful review and including an image too - we're glad your little one is sleeping well!

Posted 2 years ago

“I am very happy with my purchase. It’s just what I wanted and a great price. So cosy! Also the delivery was super quick!!! Thank you!!!”

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Posted 2 years ago

Hi Stacey - thank you for your wonderful feedback. We are so happy that everything went smoothly with your order.

Posted 2 years ago

“Baa Baby Sheepskin & Wool wash I have used this Sheepskin wash to clean Sheepskin coats Gillets products When drying layout garment on a big cushion covered with a towel & place 2 or 3 fans facing on to . Turn frequently can take 2 1/2 days to 4 1/2 days to thoroughly dry I turn the wool side to be the outside usually the fur drys & when completely dry the Suede of the sheepskin is dry to The Baa Baby Sheepskin & wool wash is the Best product to use and for Sendetivity of everyone’s skin is not perfumed & your garments and Pram inserts for your baby is fresh no need to keep repeating washing as sheepskin is naturally antibacterial & self cleaning to clear up spills or chocolate on a pram covering just dilute 10 drops in Luke warm water dip a cotton cloth into & spot clean I do my sheepskin coats in the bath as it is good after to leave at least an hour so sheepskin absorbs more of the Lanolin into it’s fibres This is my second bottle a little goes a long way I have washed my cashmere sweaters too Sally”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you so much for leaving such a positive review - and thank you for all your tips! This is certainly the way to go for washing your sheepskin products - we're glad it works for your sweaters and coats too! Have a lovely weekend and thank you for choosing Baa Baby.

Posted 2 years ago

Baa Baby is rated 4.9 based on 1,071 reviews