Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,095 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 1st August 2024

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you so much for your prompt delivery, and fantastic service, it had taken a long time to track down a Flat Bear, the last one purchased was in 1971 for our son,it lasted through our grandchildren's childhood and then was lost it was great to find one on your site and to have delivered it time for our Greatgrandughters first Christmas . we be returning to you to purchase further items as she grows”

Baa Baby 5 star review on 31st December 2021

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Posted 2 years ago

Thank you so much for your detailed review and for the gorgeous picture! We hope your Great Granddaughter had a special first Christmas.

Posted 2 years ago

“Fab , wonderful present 💝”

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Posted 2 years ago

Hi Felicity, thank you for leaving us a review - it really helps us out! We are so happy you're satisfied.

Posted 2 years ago

“These gloves are lovely and my grandson loves them.”

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Posted 2 years ago

Hello Sue - thank you so much for leaving us a review and sharing your positive experience!

Posted 2 years ago

“Easy to navigate website. Excellent delivery times. Could have done without three consecutive emails asking for a review!”

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Posted 2 years ago

Hi Liz, Thank you so much for leaving us a review - it really does make a difference to us as a small business. We're sorry you received three separate emails asking you to leave a review - our aim certainly isn't to bombard you and we will take a look into this! We really appreciate that you took the time to leave us a review anyway. Happy New Year from us all!

Posted 2 years ago

“Great products and service”

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Posted 2 years ago

Thank you very much for taking the time to leave us a review - we're so glad you're satisfied!

Posted 2 years ago

“Absolutely gorgeous product and fantastic service”

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Posted 2 years ago

Hello Stephanie, We're really glad you had a good experience at Baa Baby. Thank you for taking the time to leave us a review!

Posted 2 years ago

“A gorgeous first Christmas present that will be around forever. Just beautiful.”

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Posted 2 years ago

Thank you for sharing your experience - we hope your little one had the happiest first Christmas!

Posted 2 years ago

“Gorgeous mittens but the first time on my granddaughter pulled the string and it unattached itself from the mitten . I have had to sit and try to repair it today . Hopefully this will have sorted it and would hate for one to get lost”

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Posted 2 years ago

Thank you for taking the time to review, we are so sorry you have had a problem with the mittens coming apart from the string. We were completely unaware that you had an issue with the mitts prior to your review. We value customer satisfaction extremely highly and am sorry we haven't had the opportunity to resolve this via our customer service. Please don't hesitate to contact us in the future if you are anything less than delighted with your order.

Posted 2 years ago

“Lovely item, great service.”

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Posted 2 years ago

Thank you for letting us know that you're satisfied with your purchase - we're so glad you love it!

Posted 2 years ago

“Excellent service! Couldn’t have been more efficient and easy to order online.”

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Posted 2 years ago

We're so happy you found our ordering process simple and were satisfied with the service - thank you for leaving us such a kind review!

Posted 2 years ago

“absolutely no problems delivery was very quick well packaged and lovely product”

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Posted 2 years ago

We're so happy your order went smoothly and that you love your product - thanks for taking the time to leave us a review!

Posted 2 years ago

“Unfortunately the post put it over my gate and it was raining all day , so it was abit damp, however I do like the product,”

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Posted 2 years ago

Thank you for your review and we are so sorry you had a bad experience with delivery - we were completely unaware that your parcel was left in the rain and we will of course take this up and register a complaint with our courier service directly. Really good news this hasn't in any way spoilt your enjoyment of your order.

Posted 2 years ago

“Very happy with the order and service. Quick delivery and we loved the lamby.”

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Posted 2 years ago

Hi Nick - thank you so much for sharing your experience! We are so happy you love your lamb.

Posted 2 years ago

“The mittens are so soft and warm, they are brilliant for keeping our toddler warm over winter and the only gloves he likes wearing”

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Posted 2 years ago

Thanks for leaving us a review - we're so happy to hear that your toddler likes his mittens!

Posted 2 years ago

“I have received two products which I am over the moon with the quality is fabulous. My experience with Baa Baby was excellent from start to finish and totally stress free will definitely be ordering other things for my granddaughter from them”

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Posted 2 years ago

Hello Tracey, We want to thank you for leaving such a positive review and letting us know you were happy with the quality of your order. We really hope your granddaughter loves it!

Posted 2 years ago

“Very happy amazing quality”

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Posted 2 years ago

Thank you for your review - we're so glad you're happy with the quality of your order!

Posted 2 years ago

“Excellent quality sheepskin hat gloves slippers my grandson loves thankyou”

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Posted 2 years ago

Thank you for leaving us such a great review - we're so happy your grandson loves his hat, mittens and booties!

Posted 2 years ago

“Disappointed in recent purchase it’s very yellow compared to previous 2 skins I have bought which are white I’m considering returning it for an exchange”

Helpful Report

Posted 2 years ago

Hello Joyce, Thank you for reaching out to us - we're sorry to hear that you're disappointed with your order. Since sheepskin is a natural product, there is some variation in colour and texture. That being said, we are happy to select sheepskins that match customer preferences when we are asked. If your lambskin is new and unused, we would be more than happy to help you exchange it for one that is closer to your desired colour. If you're still considering an exchange, feel free to reach out to us at baa@baababy.co.uk.

Posted 2 years ago

“Love the company and their products. We got the tan sheepskin mittens for our now toddler. We’ve had the smaller ones when she was a baby. Would 100% recommend. They’re wonderfully warm and the quality is incredible - not to mention fairly priced. Thank you.”

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Posted 2 years ago

Hello Chantal - thank you so much for such a kind and detailed review! We couldn't be happier that you're satisfied with the quality of your products.

Posted 2 years ago

“the quality of the products is excellent! my order was shipped and arrived 2 days after placing the order, great service. thank you.”

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Posted 2 years ago

Thank you for your review - we're so glad that your order arrived on time and that you're happy with the quality!

Posted 2 years ago

Baa Baby is rated 4.9 based on 1,095 reviews