Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,097 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 1st August 2024

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely loved the product we purchased for our newborn granddaughter!! Thank you!!”

Helpful Report

Posted 1 year ago

“Really disappointed that my order didn’t arrive and when I enquired the retailer just cancelled and claimed to refund the funds. No apology, explanation or confirmation of money transaction. Still not received”

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Posted 1 year ago

Hello Debby, Thank you for your review and we are so sorry you have experienced a problem with your order. I have had a good look at this case and can see what has happened. Your order was dispatched and a tracking number issued via our confirmation email (see tracking below) https://www.royalmail.com/track-your-item#/tracking-results/JW242948476GB The order was returned to us as 'address inaccessible' and we emailed to advise of this but received no response and therefore refunded your order. I am wondering if we don't have your correct email address on our system or if there is an issue with our mail going into spam. Regardless of this, I can absolutely understand your frustration and upset. I can see we have a phone number for you on file and should have telephoned and spoken to you rather than emailing with an automatic refund. We have definitely learnt some lessons through this and will change our practice to only refunding an order once we have customer confirmation that this is what they would like. If you would like to proceed with your order we would be more than happy to arrange this along with a discount on the original order price for the level of service you have received - please email me directly if you would like this -nhelen@baababy.co.uk and I will arrange this for you and personally monitor the delivery Thank you so much for bringing this to our attention and once more apologies we did not communicate with you better on this matter in the first place.

Posted 1 year ago

“Excellent prices excellent service bang on point delivery”

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Posted 1 year ago

“I bought a baby sheepskin from my new grandson. It arrived very quickly and is very good quality and exactly as described. I am very happy and will certainly shop here again.”

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Posted 1 year ago

“The pram liner was perfect & my daughter, who is due in December, was over the moon with it.”

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Posted 1 year ago

“Excellent product, beautifully presented and quick delivery would definitely recommend”

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Posted 1 year ago

“Bought this for my first gradbaby and was really impressed with the quality, price and all the different colours available.”

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Posted 1 year ago

thank you so much for the lovely review, we are so glad to hear you are happy with your purchase :)

Posted 1 year ago

“Brilliant costumer service and incredibly helpful when I explained my childs complex needs and what items I was looking for they took time to go through options. Received the order and they are perfect! so soft...love it.”

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Posted 1 year ago

“Super product and all very easy and swift with delivery. Thanks so much.”

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Posted 1 year ago

“Beautiful product, I am so so pleased. Fantastic customer service and speedy delivery. Wonderful quality and packaging!”

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Posted 1 year ago

“Really glad I bought this soft fleece. No issues at all with ordering and delivery. Would absolutely recommend this company. Accurate descriptions and photos and good communication.”

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Posted 1 year ago

“We love our Baa Baby pram liner. I found my baby was warm in her pram prior to buying the shorn hair liner. Since she’s been in the pram with it, I find her body temperature is nice and cool. I look forward to taking it on holiday and using it for the opposite reason in the winter. It is very soft and she gets on well with it. Prior to finding Baa Baby, we had ordered from a different company and it was sent back straight away as it was far too hard and scratchy.”

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Posted 1 year ago

“The delivery was very quick and the bear was lovely.”

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Posted 1 year ago

“Beautiful! Love it!”

Baa Baby 5 star review on 18th August 2023

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Posted 1 year ago

“Baby Fleece for my new grandson arrived. I used one for both of my two boys and so have bought one for the new arrival. They are so comfy for little ones to sit or lie on”

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Posted 1 year ago

“Lovely item Beautiful soft fleece I have used these for years . Helps to keep baby cool in summer and warm in the winter . A new mum must have .”

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Posted 1 year ago

Thankyou so much for your love review and we are so happy to hear you are love it :)

Posted 1 year ago

“No complaints about Baa Baby with a quick turn around of purchase and delivery along with reasonable prices. I had looked around before settling on BaaBaby to buy the lambskin bassinet liner from. The fact the liner came in white which my daughter in law was after was also fortunate as most were honey coloured. Would buy from Baa Baby again”

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Posted 1 year ago

“Great products and really quick delivery on products. Would definitely recommend for any sheepskin products.”

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Posted 1 year ago

“A very responsive company when enquiring about products. Once received, absolutely beautiful with an earthy but lux feel. Booties were snug and baby rug is so soft and gentle.”

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Posted 1 year ago

Baa Baby is rated 4.9 based on 1,097 reviews