Aztec Leisure Reviews

Name: Aztec Leisure
Address: St AgnesTrevellas, Cornwall
Rating: 4.89

4.9 Rating 1,685 Reviews

98 %

of reviewers recommend Aztec Leisure

4.9

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01872552372

Email:

sales@aztecleisure.co.uk

Location:

St AgnesTrevellas
Cornwall
TR5 0XY

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Aztec Leisure 1 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what I wanted, great price and delivered swiftly. Will definitely put Aztec Leisure on my list of go-to’s for camping gear.”

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“Ordered 2 Dukdalf folding chairs with footstools for my motorhome from Aztec Leisure. Not only was I happy with my purchase but the service I received from them was excellent. Very fast delivery and easy transaction. Will definitely order from them again.”

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“Brilliant service, quick to get item out and let me know about another that wasn't available so i could order from elsewhere. Packed safely and securely.”

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“Quick, efficient service. Would use again.”

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“Great range of products at good prices.”

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“Good service. Ordered online on a Sunday evening item arrived on Tuesday. Unfortunately wrong size was delivered. Contacted company on Wednesday to advise them, very apologetic, reorganised delivery of correct size and collection of wrong item for the Friday. As this is a cover for our caravan for the winter can't comment yet on its use. The cover looks of good quality so hopefully will do the job. I would definitely use and recommend the company. Would also like to say that Damian of DX Express was a friendly, helpful delivery chap.”

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“Well thought out web site. Good shipped extreemly quickly and arrived well packaged.”

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“Easy to use website, great service. Great product (Duckdalf chairs). Second time I've ordered and very pleased both times. Definitely will use this company again.”

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“Competitively priced, quick delivery & excellent communication”

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“Like Aztec leisure, however the magnetic awning connector kit didn't come up to expectations. I don't know why it doesn't work, so will have to try and find an alternative way.”

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“We recently placed an order with Aztec Leisure for camping chairs. The communication was very good, we received the chairs after 2 days if irdering and they far exceeded our expectations!”

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“We purchased a Sunncamp 390 Awning from you in August 2023 but due to not taking receipt of the Caravan until November 2023 we were unable to use the awning until May 2024. We travelled to Norfolk to try out the awning but were extremely disappointed to find that two of the valves on the main support and one of the upright supports were faulty. It was impossible to inflate the items as soon as you disconnected the footpump the valve deflated completely. We emailed you but were told that you would have to make a claim to Sunncamp under thee warranty conditions. This does not help our situation as we are due to travel to France on May 25th. Why can you not just replace the valves without this process?”

Helpful Report

Hi Tracey & Heather, Thanks for your feedback, and we're truly sorry to hear that you're experiencing issues with your purchase. As mentioned in our earlier message, since the awning was purchased over six months ago, our suppliers require a warranty claim to be processed before they can approve any replacement parts. This is standard across all our suppliers, and most retailers follow a similar procedure. However, I’m confident that a warranty claim can be processed in time for your holiday. Typically, claims take around 7-10 days, and we'll ensure that Sunncamp understands the urgency, given your holiday on the 25th. We need a bit more information to proceed, so please contact us through Amazon or directly at sales@aztecleisure.co.uk. We'll be happy to assist further. Kind regards, Gavin

“Very good service no complaints”

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“Very helpful company - I wanted to order chairs online, but wanted a specific delivery day. This was no problem for Aztec, who held my order until I was ready to receive it. Excellent customer service., thank you Aztec!”

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“"I had a pleasant experience with their service. The team was incredibly attentive, and I felt very reassured by the follow-up emails I received after my initial interaction. It’s great to know that they care about customer satisfaction and are committed to keeping in touch. Overall, a very good service, and I wouldn’t hesitate to recommend them to others."”

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“First time we have dealt with Aztec Leisure. Sale went through and was despatched quickly. Excellent experience.”

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“I ordered a camping gas stove and this arrived before expected delivery date. Very happy with my order it was priced cheaper than anywhere else. I would have no hesitation ordering from Aztec again.”

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“Excellent”

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“Really good value for money, cheaper than anywhere else. Really quick delivery. Can not fault.”

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“Delivered on time and day,at a very good price.havn,t been able to try it out yet.”

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Aztec Leisure is rated 4.9 based on 1,685 reviews