Aztec Leisure Reviews

Name: Aztec Leisure
Address: St AgnesTrevellas, Cornwall
Rating: 4.89

4.9 Rating 1,685 Reviews

98 %

of reviewers recommend Aztec Leisure

4.9

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01872552372

Email:

sales@aztecleisure.co.uk

Location:

St AgnesTrevellas
Cornwall
TR5 0XY

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Aztec Leisure 1 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service, good price and next day delivery as promised!”

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“Purchased an awning from Aztec Leisure. Their website worked well unlike others I had tried. The awning arrived very quickly and delivery company kept me updated regularly. Have used the awning and very happy with it. Thank you very much for a hassle free purchase!”

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“Great company to order from Quick delivery service Prices very competitive”

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“Great service , competitively priced will shop again 😊”

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“Awesome, great product, next day delivery, what more could anyone want. Perfect, many thanks”

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“Goods were of good quality and delivery was very quick”

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“Very quick”

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“The item I ordered was despatched promptly. Unfortunately DHL delivery company gave it to the wrong address - the other side of town and I am still waiting for DHL to recover it and get it to me.”

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“Polite efficient staff very quick service”

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“Excellent service”

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“Ordered new chairs at an excellent price when including footrests Arrived within a few days well packaged Exactly what we wanted”

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“Very quick delivery, very smooth process, I tem just what I wanted.”

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“Easy website and prompt delivery! What more can you ask for!”

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“Product was fine but I completed a click and collect. Midway through the day I was expecting to get confirmation my order was ready, I decided to go to the shop. Found the item I wanted - which showed only 1 in stock when I ordered so I was lucky it hadn’t sold while my click and collect had been neglected. 2 young ladies and a man behind the counter all seemed surprised by my click and collect and no apology or explanation for why it hadn’t been reserved but clearly it had on the system as someone from out the back said it had been paid for. I would have been waiting forever to be told to collect. Won’t use this service again.”

Helpful Report

Hi Michael, Thank you for your feedback, and I sincerely apologise for the mix-up with your collection order. All online orders are processed by our online team, who work Monday to Friday and Sundays, but not on Saturdays, which is why your collection order was missed. We have since reviewed our processes and trained our shop staff to check for and allocate shop collection orders on Saturdays, so hopefully, this issue will not occur again. Kind regards Gavin Ecommerce Manager

“Very happy with the product and speedy delivery”

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“Goods delivered in quick time despite a small postage issue which was quickly resolved by Paul and Aztec. Very good service, thank-you.”

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“Found what I needed at a competitive price. Service was very good arriving on time. No complaints at all.”

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“Really good service, item was delivered the next day as promised”

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“Easy purchase and no problem until the the courier seemed to lose the package for a day. All messages from DHL stated I needed to be in and sign for delivery, but when they finally arrived no signature was needed so I didn't need to stay in twice.”

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“Superb shop with a wide selection of camping equipment for all your needs”

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Aztec Leisure is rated 4.9 based on 1,685 reviews