Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality items delivered quickly”

Helpful Report

Posted 4 years ago

“Bought these items as Christmas gifts they all look well wrapped. The were delivered in a timely manner my daughter loves Aztec diamond apparel and will be thrilled with the items.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“I have NOT recieve mig my underwere, jet 😢”

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Posted 4 years ago

“Fair prices and have never received an item with a flaw. Colour lasts through washing and colour match for tops and bottoms are spot on. True to size but you must consider the "athletic" fit so be sure to take bust and hip measurements. Leggings are nice in length but sleeves on base layers come up a shade short on me (I am 5ft7). Delivery is always very timely. Great company and practical items that you can use every day.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it and we have passed on your feedback regarding the base layer sleeves on to our design team. Have a lovely day! Thank you - Team AD x

Posted 4 years ago

“Always speedy delivery and my daughter loves your products”

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Posted 4 years ago

“I love your stuff. However the clothing runs extremely small. And the return shipping is very expensive. It makes me hesitant to order more because it’s so expensive to return and exchange. Thank you”

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Posted 4 years ago

Thank you for your review Shannon! So sorry to hear you thought the products ran small. If you do ever need advice on sizing, please let us know as we would love to help. With exchanging, unfortunately we can not cover the cost of the return - however if you do send an item back to us for an exchange, we will send it back to you free of charge to avoid you paying shipping twice. I hope this helps :) Thank you - Team AD x

Posted 4 years ago

“Customer service never replied to my complaint, bought ‘leggings’ which you can wear as lounge apparently but they are so see through it’s a joke”

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Posted 4 years ago

Hi Tayler, We have contacted you via email regarding this review as we haven't received an email from you. Our emails are replied to daily and we would hate to leave anyone unhappy with a product they have ordered from us. Could you please contact our customer service team at info@aztecdiamondequestrian.com so we can resolve this issue? Thank you - Team AD x

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The best package I’ve ever received😍😍😍😍😍😭❤️”

Aztec Diamond 5 star review on 11th December 2020

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Posted 4 years ago

Thank you so much! So happy you are pleased!! x

Posted 4 years ago

“Good quality and costumer service and fast delivery 👍🏽Ordered more than 5 times 👍🏽”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“Sehr schnelle Lieferung und alles wie bestellt!”

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Posted 4 years ago

“It was straight forward to order. Goods were dispatched in a timely manner even during such a busy period.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“Alles bestens, tolle Ware! Immer wieder gerne.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“pour l’expédition impeccable pour l’article il faut attendre le 25 décembre !”

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Posted 4 years ago

“Fantastic service good quality clothing”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Great service, quick delivery. Between my daughter and I we have a few different products and they are all very good quality and wash well. I find the base layers very flattering. The kids stuff comes up a little small but then it’s very stretchy and my daughter wouldn’t wear it it it wasn’t comfortable. Very happy with Aztec Diamond and will order again.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! So pleased that you are happy with our products. Team AD x

Posted 4 years ago

“Lovely items and very good service and communication. Fast shipping even other equestrian stores seem to struggle to get things out the door.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave your review! We are so pleased that you are happy with our service! Thank you, Team AD x

Posted 4 years ago

“Good looking clothing that is also comfortable to wear.”

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Posted 4 years ago

“Very helpful even on Black Friday when I ordered the wrong size. Gorgeous clothes that wash well”

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Posted 4 years ago

“Fantastic products and delivered very quickly”

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Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews