Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel arrived quickly but the packaging around clothing was crumbled and ripped, a bit disappointing as this is a Christmas present, it looks as if it’s been opened before! The items however look good quality. Five stars if packaging had been more high end!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review! We are so happy you are pleased with your products! Having a look on your order - I think the packaging you might be referring to is the paper bags for the beanie hat - this is a new packaging that we have been trialing to help reduce our carbon footprint. I will pass your feedback on and we may have to find another solution. Thank you for the feedback - we really appreciate it! - Team AD x

Posted 4 years ago

“I've loved this brand for a while and have 2 pairs of riding leggings but I have recently started riding again so bought a new pair and I pretty much live in them now! So comfy to ride in, and they are very stylish too. Buying again right now!”

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Posted 4 years ago

Thank you so much for taking the time to leave your feedback Michelle! We are so pleased to hear how much you love your leggings - they are definitely our favourite product too! - Team AD x

Posted 4 years ago

“Lovely quality of the product, great customer service and quick delivery. Will definitely order again.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“Good quality product, well-made. I am really happy with the product”

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Posted 4 years ago

“Gorgeous clothing yet again”

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Posted 4 years ago

Thank you so much!! Team AD x

Posted 4 years ago

“Spoke to lady on phone issue is been sorted for me very happy with companies attitude towards resolving the issue”

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Posted 4 years ago

“Bought several items on Black Friday sale which were sent out promptly to my P.O. Box in Australia. Always a pleasure buying from Aztec Diamond Equestrian.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! So glad you are pleased with the products and service. Love from, Team AD x

Posted 4 years ago

“Great quality! Arrived safe and sound in Australia and I didn't have to wait that long.”

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Posted 4 years ago

“This my daughter 2nd sweatshirt. Lovely quality smart and keeps her warm Really happy with product”

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Posted 4 years ago

“Great service and great products.”

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Posted 4 years ago

“Loved the base layer though was quite sad to see the quality of the breeches that i ordered!”

Helpful Report

Posted 4 years ago

Thank you for your review! So pleased you are happy with the base layer but sad to hear you are not happy with the quality of the breeches. If you could provide us with additional feedback we would greatly appreciate it. Our email is info@aztecdiamondequestrian.com Thank you - Team AD x

Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Love their products. Their customer service is amazing!!”

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Posted 4 years ago

Thank you so much! We really appreciate it! Team AD x

Posted 4 years ago

“I do Love the material of The clothing from Aztec however I recently purchased 2 base layers and worn them once each and already the lettering has started to peel off meaning that I won’t get as much use and long wearing that I would have hoped for”

Helpful Report

Posted 4 years ago

Hi Sarah, So sorry to hear that you are having an issue with your base layer! The logo should not be peeling and we would love to resolve this for you. Could you send us a photo of the issue along with your order number to info@aztecdiamondequestrian.com and we will arrange a replacement for you. Thank you! Team AD x

Posted 4 years ago

“Il materiale con cui sono fatti gli indumenti é ottimo con un bellissimo design.”

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Posted 4 years ago

Thank you so much for your feedback! We really appreciate it! Team AD x

Posted 4 years ago

“Fast delivery and really gorgeous material! Looking forward to try the base layer while riding and athletics! The only thing I would love to have would be some sort of UV protection (if thatˋs not already the case).”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I absolutely love everything you make! Thank you for creating the most comfortable and fashionable line of equestrian clothing!!”

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Posted 4 years ago

Thank you so much for your amazing review! We really appreciate it! Love, Team AD x

Posted 4 years ago

“Still not received items”

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Posted 4 years ago

Hey, I've taken a look on the tracking link and your parcel was scanned as delivered on the 1st of December. Please can you get in touch with us customer service email is - Info@aztecdiamondequestrian.com Please let us know if this isn't the case. Thank you, Team AD.

Posted 4 years ago

“Excellent Speedy Service. Thanks!”

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Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews