Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“By far my favorite riding brand!”

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Posted 4 years ago

Thank you for taking the time to leave your review! We are so please you love your new Hoodie. Team AD.x

Posted 3 years ago

“I always enjoy shopping with AD. The quality is top notch and they are always looking to make things better for customers. It’s why I keep coming back!”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Very impressed with the quality of the clothing, definitely will be purchasing from AD again :)”

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Posted 4 years ago

“Came in the wrong size”

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Posted 4 years ago

Hi Jessica, We have tried to contact you regarding this review however we have not heard back from you. We have received no correspondence to say that you have received the wrong size. All of the orders are picked using a barcode scanning system to ensure correct products are going to the correct order so we would love to investigate this further if you have received the wrong size as this would be very concerning and we would hate for this to happen to anyone else. Could you please email us at info@aztecdiamondequestrian.com so we can resolve this issue for you? Thank you, Team AD x

Posted 4 years ago

“Very good quality for everything I had ordered - sweatshirt, hat, beanie, etc. Also items arrived quickly and they are in the UK! I’m still waiting for a shipment to arrive from a different store and they are local to me. Well done Aztec!”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! We are so pleased to hear that you are happy with the products your purchased and our service! Love, Team AD x

Posted 4 years ago

“Commande facile, livraison rapide et bien prise en charge par UPS qui annonce sa livraison.”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Quick service and a huge range of great quality clothing!”

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Posted 4 years ago

“Amazing brand, the quality and costumer service are a 10/10”

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Posted 4 years ago

“Super quality and very fast shipping!!! I m in love with all the products! Thank you so much!”

Aztec Diamond 5 star review on 9th December 2020

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Very good . Thanks”

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Posted 4 years ago

“I love their leggines.”

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Posted 4 years ago

Thank you for taking the time to leave your review, I’m so pleased you love your new leggings as much as we do.

Posted 3 years ago

“The best equestrian website🤩🤩”

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Posted 4 years ago

“Excelente calidad y rapidez en el envío”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Très jolis produits, très pratiques et bien pensés, marketing super. Le contact par mail et rapide et toujours très intéressant!”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We really appreciate it! Team AD x

Posted 4 years ago

“Aztec Diamond Equestrian is definitely one of the best online shops! The customer service is very polite, friendly and fast. The products are on a very high standard. I love Aztec Diamond!”

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Posted 4 years ago

Thank you so much! We are so pleased that you are happy with our products & service and really appreciate you taking the time to leave your review! Love, Team AD x

Posted 4 years ago

“Quick delivery. Good fit and good quality”

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Posted 4 years ago

“Love my new riding leggings! They are very comfortable and have the tight fit I like! They are also very nice for working around the stable due to their stretch. They provide just the right grip in the saddle for me, not too much or too little. I ordered two smalls and one extra small. The extra small fits me best, so don't be afraid to choose a smaller size. Very happy with the products and the service! Thank you!”

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Posted 4 years ago

Thank you for taking the time to leave your review!

Posted 3 years ago

“I have known AD since 2017 and loved them ever since. Their clothing is not only comfy and warm, they are also extremely stylish, which is hard to find both. They are very active and good on the social media which shows real interest. They are great with customers and have an easy, accesible website. I recommend 100%”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We are so pleased to hear your love our products and thank you so much for your kind words regarding our brand - We really appreciate it! Love, Team AD x

Posted 4 years ago

“I like the base layers more than the leggins, which I feel like I don’t get attached to the saddle as I expected, but base layers are extremely awesome. Also 15€ for shipping I consider it to much expensive and makes me not order as many times as I would want to.”

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Posted 4 years ago

“Great clothing—daughter loves them. Four stars is due to international shipping costs. Please offer free shipping!”

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Posted 4 years ago

Thank you so much for taking the time to leave your review! We wish we could offer all of our customers free shipping but sadly this would not be feasible for us - we are in constant talks and negotiations with our couriers to try and reduce the cost of shipping for our customers - we only charge the customer what it costs us with our courier company. For the US we use DHL express, this ensures the parcel will be with our withing 4 days which we find impressive for the price :) - hopefully in the future we will be able to bring costs down further for our amazing customers! Thank you again! Love, Team AD x

Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews