Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“Speedy service and did exactly what they said they would do.”

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Posted 5 years ago

“good quality nice modern reasonable price”

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Posted 5 years ago

“Really good quality every time.”

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Posted 5 years ago

“Very pleased, thank you x”

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Posted 5 years ago

“God service”

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Posted 5 years ago

“Such a great shop and I recommend it to so many people, thank you Aztec Diamond Equestrian”

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Posted 5 years ago

“Excellent quality and design and the service is first class, always ready to help”

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Posted 5 years ago

“fabulous products and top notch service”

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Posted 5 years ago

“Love the products and the first class service”

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Posted 5 years ago

“Amazing customer service every single purchase - and there have been many ! Super fast delivery even all the way to Malaysia. Leggings and technical bases are comfortable and look fantastic.”

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Posted 5 years ago

“Fabulous products and brilliant service. Ordered the wrong size by mistake, emailed Aztec who immediately corrected my order, no fuss.”

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Posted 5 years ago

“Out of all the equestrian brands out there, AD is by far my favourite. Their products arrived in a matter of days and are of excellent quality. When checking out I accidentally ordered the wrong size, and so I emailed them and received a reply within minutes. Not only did they change the size for me, but they were incredibly friendly and helpful. I would definitely recommend AD to anyone else looking for affordable yet high quality equestrian clothing.”

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Posted 5 years ago

“Hey guys! I received my breeches yesterday. I’m a horse trainer in Australia and are looking for good reliable riding breeches for everyday use. I wore them today to test them and I loved the feel of them and grip however noticed after just two rides (35 min rides) the knee grip started to peel off on the middle strip on the left hand side. I have a picture, I just wanted to let you guys know. I definitely will be purchasing more pairs in the future I just thought you guys would like to know Incase there was a fault in the adhesive or something. I posted I wore the pants on my Instagram and will be uploading a photo of me wearing them soon but will not be remarking any comments about the product. Thankyou, Tara Reynolds.”

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Posted 5 years ago

“We ordered three items online. After confirmation and payment was done we received an email the colour we’d chosen for the stretch base layer (the top) is not available anymore (was definitely available at the time of booking) The email was very polite and apologetic. We chose a different colour instead (grey colour). However, when we received the package - the colour of the stretch base layer was navy blue packed in a packaging labelled grey! As we paid a lot for the shipment and tax clearance there was no point in sending it back for the right colour and we just gave up. It was our first experience ever with Aztec Diamonds. The clothes are nice but provided service highly unreliable.”

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Posted 5 years ago

Hi Jana, Thank you so much for taking the time to leave us feedback. Here at Aztec Diamond, we pride ourselves on providing an exceptional service and are always striving to be the best we possibly can be. To our disappointment, it appears your experience hasn't been to our usual standards and we deeply apologise for the inconvenience this has caused you. Please could I ask you to forward this on to info@aztecdiamondequestrian.com and our Customer Care team would be eager to rectify this for you and come to a solution. Thank you so much for your patience. -Team ADE x

Posted 5 years ago

“Very unique and comfy/ however shipping is expensive”

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Posted 5 years ago

“excellent service. good quality products”

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Posted 5 years ago

“Looks good, arrived on time”

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Posted 5 years ago

“The breaches ordered where extremely short and I’ve had to return them unfortunately but the track suit is amazing”

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Posted 5 years ago

“Quick delivery packaged well, excellent quality and service.”

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Posted 5 years ago

“Excellent process from ordering to promp delivery”

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Posted 5 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews