Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Aztec Diamond made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a nice baselayer! Great quality, love the colour!”

Helpful Report

Posted 4 years ago

“I ordered the denim breeches in a size 16, which is a size up from what I normally order (a large or 12-14 in Aztec’s sizing guide). Even though I sized up, the breeches were extremely short on my legs and were very low on my stomach. Considering I’m only 5”5 and do not have long legs, I feel sorry for taller equestrians which this would come up even smaller on. I am extremely disappointed with this product, especially considering it is priced so high (£90). I thought it would be worth the money but unfortunately not. Photos of the product made it out that the breeches would be high waisted and comfortable which they definitely were not. I am extremely disappointed at the sizing of these breeches, I don’t even fit in a 16 when I usually can fit in a size 12. I have been a long standing customer for almost 3 years and buy a size large (12-14) yet a 16 doesn’t fit? I will no longer be purchasing any products nor recommending to anyone at my work/stables.”

Helpful Report

Posted 4 years ago

Hi Rachel, We are so sorry to hear that you are not happy with your purchase of the denim breeches. The breeches are a mid rise waist and are designed to be a cropped fit for comfort, to prevent bunching and rubbing in the boot while riding, which is on our website. However, we are aware that some of our customers prefer a longer leg and higher waist so for 2021 we will be launching a new range of breeches that will feature a longer leg and higher waist - hopefully these will suit you better. We would hate for any of our customers to be left disappointed or let down by a product they have received from us. If you would like to contact our customer service team, we would be happy to arrange a return with you. Our email address is - info@aztecdiamondequestrian.com Thank you, Team AD x

Posted 4 years ago

“Very quick delivery”

Helpful Report

Posted 4 years ago

“Great quality, lovely packaging and fast delivery, what more could you want?”

Helpful Report

Posted 4 years ago

“prompt delivery and goods all correct very good service”

Helpful Report

Posted 4 years ago

“Great quality product!”

Helpful Report

Posted 4 years ago

“Fast delivery to Hungary and good communication!”

Helpful Report

Posted 4 years ago

“i absolutely love it, the fabric is great”

Helpful Report

Posted 4 years ago

“High quality products, very fair prices, gorgeous design and all mix and match.”

Helpful Report

Posted 4 years ago

“I ordered a gift voucher just before Christmas and it came within a couple of days, was impressed at such a busy time of year. The gift card was very attractive and it looked a really nice gift. Would certainly recommend”

Helpful Report

Posted 4 years ago

“Stylish, quality clothing and excellent customer service - one very happy daughter (loved her jodhpurs and hoody).”

Aztec Diamond 5 star review on 4th January 2021

Helpful Report

Posted 4 years ago

“ordered prior to xmas but delivery still awaited 2 weeks later.”

Helpful Report

Posted 4 years ago

Hi Jason, So sorry to hear that you have not received your order! From the tracking, I can see that it is still with Royal Mail pending delivery - we have opened an investigation with our account manager at Royal Mail and we look forward to having this issue resolved. We must wait at least 48 hours to hear back from Royal Mail but as soon as we hear, a member of our team will be in touch. So sorry for the inconvenience, this this not the quality we would expect for our customers. Thank you, Team AD x

Posted 4 years ago

“Quick pre Christmas delivery and products received were very good quality thank you will order again”

Helpful Report

Posted 4 years ago

“Beautiful clothes,fast delivered”

Helpful Report

Posted 4 years ago

“Some items are a bit Bit expensive for the quality and nearly everything comes up as small sized”

Helpful Report

Posted 4 years ago

“They are very good to deal with,Quick delivery I’ve never had any problem with the service 5stars always”

Helpful Report

Posted 4 years ago

“Artículos de buena calidad y diseño. El envío ha sido muy rápido.”

Helpful Report

Posted 4 years ago

“Promptly shipped out my order right before Christmas. I mean .. in 5 minutes it shipped. They always answer questions and deal with issues professionally. A great little company IMO.”

Helpful Report

Posted 4 years ago

“Lovely flask but sizing inconsistent with clothing”

Helpful Report

Posted 4 years ago

“The fabric used in all there basic riding clothing ensures that they are both stylish and comfortable. Allowing the riding to move without restriction in the saddle. I have found their staff always happy to help and reply to any E-mail I sent quickly and efficiently.”

Helpful Report

Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews