Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,106 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Aztec Diamond made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything about it I have three base layers now two gillets and socks. Definitely more will be on order soon! Thank you!”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, We appreciate your feedback.

Posted 3 years ago

“5* customer service Fast response Just waiting for the refund to come back in to my account Thank you”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review!

Posted 3 years ago

“Loved the fit very soft and just ordered a Pair of kids jodhpurs”

Helpful Report

Posted 3 years ago

“Great service, fast delivery and lovely clothes! Reasonable prices too, will buy from AD again. Very happy thanks 😊”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review! We are so please you love your new items.

Posted 3 years ago

“Very good customer service !”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, We appreciate your feedback.

Posted 3 years ago

“Dear The Aztec Diamond Equestria team I am writing to express my appreciation for the quality of service of the clothes ive been purchasing .. It was a very good decision , very high quality offered 💕 Meghan was so kind and professional special thanks and much appreciation for her 💕 I just wanted to let you know how much we valued that effort and we will definitely recommend your brand to our family and friends . Thank you very much again for such outstanding service and am sure i will order back again asap .. Regards Maha”

Helpful Report

Posted 3 years ago

“Really fast delivery , beautiful products. Very impressed”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, We appreciate your feedback. Team AD,

Posted 3 years ago

“Gilet and base layer both gorgeous and fit true to size”

Helpful Report

Posted 3 years ago

Amazing news! So pleased you love your order. Team AD,

Posted 3 years ago

“Aztec Diamond are my favourite equestrian brand! Their products are amazing quality, stylish and practical, plus their customer service are so friendly and efficient :)”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review, I’m so pleased you love your new items as much as we do. Team AD

Posted 3 years ago

“Fast delivery, nice luxury products for very little money!”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, We appreciate your feedback.

Posted 3 years ago

“Very happy with my riding legging there are so comfortable and look amazing 🤩”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review.

Posted 3 years ago

“Great quality products and good service. Very happy daughter!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review! We are so please you love your new items as much as we do. 😊

Posted 3 years ago

“Bought for grand-daughter birthday present. She is a huge fan of your products.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave such a lovely review, Team AD,

Posted 3 years ago

“Gorgeous young rider set for my horsey daughter she loves it so much thank you!”

Helpful Report

Posted 3 years ago

Thank you for leaving such a lovely review, We appreciate your feedback.

Posted 3 years ago

“Happy with clothing however both my items were sent together and I was charged twice for postage so I was ripped off by £10 as there was supposed to be free delivery if you spent over £100 . Wasn’t offered a refund so disappointed”

Helpful Report

Posted 3 years ago

Thank you for your order with us. Whenever the team are able to merge orders they will and the postage will be refunded Helen, I've taken a look on your orders and your refund has been missed I am sorry about that. I will refund your account today Helen. If you have any queries with an order Helen please contact our customer service team and we are more than happy to help. info@aztecdiamondequestrian.com Team AD

Posted 3 years ago

“Leggings were completely see through”

Helpful Report

Posted 3 years ago

Thank you for your order, I can see you've purchased our Grey Thermal 3D Knit Leggings, the leggings have been designed to be used as an undergarment/thermal layer, but can also be used as loungewear. If you have any further questions please contact our customer service team - info@aztecdiamondequestrian.com Team AD.

Posted 3 years ago

“I absolutely LOVE Aztec Diamond!! The products are smart, stylish and comfortable. Definitely my favourite equestrian brand to buy from!! :)”

Aztec Diamond 5 star review on 3rd February 2021

Helpful Report

Posted 3 years ago

“Recently had to get in touch with customer services about an order and Meghan, who replied to my email, could not have been more helpful. She was extremely quick to respond (especially as it a was over the festive season) and got my ordered sorted and sent out to me, all postage expenses paid. I’m so so pleased with the leggings, they are such good quality, which I knew having purchased from Aztec Diamond for several years. It gives so much more confidence in buying from a company that has such a great customer service facility in place as there is nothing more frustrating than getting no reply or having no way of contacting if something isn’t quite right. Will definitely be placing another order for leggings in the near future!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review! We are so please you love your new items as much as we do. Team AD.

Posted 3 years ago

“Well efficient delivery, love my riding tights and socks ❤️”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review, I’m so pleased you love your new leggings as much as we do.

Posted 3 years ago

“Fast shipping to the US & great quality products! The zip ups are super warm. & the leggings and base layers fit my daughter perfectly.”

Aztec Diamond 5 star review on 1st February 2021

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review! And send such a gorgeous picture. We are so please you love your new items as much as we do. 😊

Posted 3 years ago

Aztec Diamond is rated 4.7 based on 4,106 reviews