Auto Reserve Ltd Reviews

Name: Auto Reserve Ltd
Rating: 4.89

4.9 Rating 9,628 Reviews

98 %

of reviewers recommend Auto Reserve Ltd

4.9

Based on 9,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Auto Reserve Ltd 5 star review on 27th February 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Auto Reserve : A reliable source of Jaguar Spares, but not always the cheapest. Despite being tested and under warranty...the parts were at the high end of spares pricing....and would benifet from being properly cleaned before display and dispatch to customer...as in my experience, items purchased were filthy and showing signs of corrosion...as you would expect. Not the best advert.....but sometimes we have no choice..”

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Posted 3 months ago

“They where very helpful but unfortunately it took DHL over a week to deliver but that wasn't auto reserves fault but bravo got me my radiator”

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Posted 4 months ago

“The hubs eventually arrived in excellent condition but I had to pay for shipping twice. The suspension hangers were incorrect though.”

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Posted 5 months ago

“Received item in good time as promised. Well wrapped and protected.”

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Posted 8 months ago

“Parts and prices are good, I can't not follow the parts and it takes a lot of time to collect it,and tax and duties are not fun..”

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Posted 8 months ago

“the messearment fits not exact as the Original and the green color ist a little bit to bright.”

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Posted 8 months ago

“Nice product, but since they still have not registered their business in VOEC, it means that alle orders to Norway get an added VAT process charge of 15 £. So orders get an extra charge to the customer that coub have been avoided. Therefor a lower rating.”

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Posted 8 months ago

“Good service,.. although post / delivery to channel islands does seem to take a lot longer than other suppliers...”

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Posted 9 months ago

“I received my part from Auto Reserve without incident. it was what I ordered so have no issues with the service. However when I fitted the part (a rear parking unit) the fault remained. I bought from Auto Reserve as they state all parts are tested, I don't think they would make this claim if it wasn't true so can only assume my fault is elsewhere. I have too many other jobs (not car related) to spend any more time on this fault for the time being. I didn't send the part back because I have no way of knowing whether the part is faulty. When I find out whether the fault was elsewhere or with this unit I will decide whether to use Auto Reserve again.”

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Posted 10 months ago

“I am located in germany and the delivery succeeded within a week. Unfortunately the sunblinds were not really well packed so the threads of one sunblind scratched the other sunblind. Now I have to paint the scratched item but I don’t think it's going to look as good as they were advertised.”

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Posted 1 year ago

“Have had a lot of stuff from this company always helpfull and parts arrive promptly. On this occasion though Had to order this for the second time as the first one only lasted a few days then leaked”

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Posted 1 year ago

“Le rétroviseur n'est pas rabattable électriquement comme l'était celui de ma jaguar X300 de 1996.”

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Posted 1 year ago

“all right, the piece, even if it's not the right one, went perfectly in its place. Of course now that England is no longer in Europe I bought the piece for 8 euros and I spent 8 euros on customs... Hm”

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Posted 1 year ago

“Hi it was rather difficult to receive this part because the Post need to pay for custom and i have to pay before receiving 8 € but it does not work so, i have to pay in the post office today 12€! I write an answer in the post office of LA BAULE. Best regards JY LE DU”

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Posted 1 year ago

“Hi, I will Beginn with the fact that they they are are not an exact fit, when you pop them in they are a bit loose and rattle, to compensate I had to to line the insides with some plastiline so that they wouldn't rattle, before I did this I tried to bend the tentacles to give it a tighter fit, but as they are made of a poor quality plastic that has no give so one of them broke, that's why I'm giving a free star review.”

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Posted 1 year ago

“Part arrived, looks good although i have fitted it, i haven't driven on it yet. Disappointed with the communication (or lack of) - I had a query regarding the part, so used the 'contact us' section on your website, tried twice no reply. Saw that you had an email address so tried that, no reply. Tried ringing but just got a message saying 'system was full'. I got the answer i wanted from the powerflex website in the end, but would of been good if you could of replied in the first instance.”

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Posted 2 years ago

Hi Michael, We are sorry for the difficulty. We do not have a voicemail service on our system for out of hours calls, so we will check with our telecoms provider as to what happened there. Upon checking we can see there is an email that has gone to our junk folder because it included an attachment on 21st October. The email was titled "XK8 Rear subframe bush MJA2595A" and was inadvertently mistaken for one of the thousands of marketing emails we receive from suppliers in China asking us to stock their products and use this format of title. We did not seem to receive any completed contact forms from your name though. We sometimes take up to 12 hours to answer these during busy periods but would never have ignored. Again, we will look into this as we would not like to think that our customers could not reach us. Kind regards, Andy Auto Reserve Customer Service

Posted 2 years ago

“super part zufrieden aber Versand dauert zu lange wegen Zoll 2 wochen ist zu lang”

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Posted 2 years ago

“I have had great communication with Andy, Mark and Dan but have been totally frustrated with my two attempts to purchase an XK8 passenger airbag cover as neither of the ones I wanted could be found even though I paid for them. Having said that, in view of these failures, they discounted the already reduced seat cover and it was nowhere near as bad as I was led to believe and I have fitted and refurbished it. Really enjoyed my conversations and am awaiting news of the arrival of another cover.”

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Posted 2 years ago

“I don't have anything to say”

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Posted 2 years ago

“I have yet to have the part fitted so not able to comment at this time , but as I have to give stars I have gone down the middle .”

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Posted 2 years ago

Auto Reserve Ltd is rated 4.9 based on 9,628 reviews