Auto Reserve Ltd Reviews

Name: Auto Reserve Ltd
Rating: 4.89

4.9 Rating 9,280 Reviews

98 %

of reviewers recommend Auto Reserve Ltd

4.9

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Auto Reserve Ltd 5 star review on 7th November 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, arrived quickly”

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Posted 4 months ago

“Very good service.”

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Posted 4 months ago

“Bonjour Bien reçu ma pièce et je vous en remercie Elle sera monté la semaine prochaine Je vous remercie pour votre serieux et votre efficacité”

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Posted 4 months ago

“Purchased an inner door seal. Parcel recieved in good condition and delivered in a timely manner. The product was in great condition and was fitted with ease. I am very happy with my purchase and would highly recommend this seller.”

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Posted 4 months ago

“Received item in good time as promised. Well wrapped and protected.”

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Posted 4 months ago

“The Part and the Service was spot-on. Also cured the fault !! Many Thanks”

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Posted 4 months ago

“i was dont know you before but you are perfect for jaguar spare”

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Posted 4 months ago

“Exactly as advertised. Quick delivery and the part was cleaned and bagged, very professional. Would definitely use again.”

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Posted 4 months ago

“Prompt service and helped with query. Certainly will use Auto Reserve again”

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Posted 4 months ago

“Friendly, efficient service, reasonable prices and prompt delivery. Always my first choice for Jaguar parts.”

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Posted 4 months ago

“The first order was packed in a jiffy bag and was destroyed in the post. Auto Reserve did not quibble and quickly replaced if with one acked properly in a box.”

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Posted 4 months ago

“I was pleasantly surprised when a real person answered the phone after just a few rings. That perwson was Andrew. He was very helpful & knowledgeable with my query. It didn't take him long to answer all my questions. It didn't take him much longer to locate & send the part I required at a very fair price. I gained a very useful contact & will undoubtedly use this company again. Excellent service from begining to end & quite refreshing these days.”

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Posted 4 months ago

“Good price and prompt delivery. Second hand part but works perfectly. Thank you.”

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Posted 4 months ago

“Good service, speedy delivery.”

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Posted 4 months ago

“Part arrived promptly, and was exactly as described. Good Job!”

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Posted 4 months ago

“Very quick delivery to Czech and simple custom procedure with FedEx!”

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Posted 4 months ago

“Arrived promptly, perfect condition and saved me a few quid!! So very happy”

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Posted 4 months ago

“Very professional and helpful. Sorted me out with the correct brake calipers for my XK8 in no time.”

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Posted 4 months ago

“I bought a part to be shipped to Saudi arabia -> paid the price and the shipping -> expected to have the part shipped to my house -> they shiped it to customs in Saudi arabia and then I got contacted by customs to pay more than the part cost and to pay shipping inside KSA if i need it shipped. Worse than that when I contacted autoreservejaguar, they said yes this is what in our terms and conditions and refused to refund. HORRIBLE DO NOT BUY ANYTHING FROM THEM OR SEE IF POSSIBLE PAY ON DELIVERY”

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Posted 4 months ago

We would like to address this slightly misleading review. Firstly, we would like to thank all our other thousands of international customers who recognise that if they buy goods from outside their sovereign country, it may be necessary to pay a tax to their Customs office when the goods are imported. Our buyer here did not understand that all goods must process through Customs when entering their country, and believed that we had addressed the parcel to Saudi Arabia Customs instead of their own address. The buyer then contacted us to say that they refuse to pay the import tax charge, to which we replied that we would be able to refund them the cost of the goods when the item is returned to sender but the delivery charge would not be recoverable due to the parcel having been refused. While attempting to help the buyer and directing to read our simple terms and conditions, the buyer retorted "you can say whatever you want in your terms and conditions" - after which we understood that we would not be able to help the buyer to understand how the purchasing and delivery system works.

Posted 4 months ago

“First time purchasing from Auto Reserve and the experience was excellent. The parts are presented well and delivery was excellent to CQ Australia. Very pleased”

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Posted 4 months ago

Auto Reserve Ltd is rated 4.9 based on 9,280 reviews