Auto Reserve Ltd Reviews

Name: Auto Reserve Ltd
Rating: 4.89

4.9 Rating 9,628 Reviews

98 %

of reviewers recommend Auto Reserve Ltd

4.9

Based on 9,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Auto Reserve Ltd 5 star review on 27th February 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I expect Auto Reserve Ltd to accept my return of the wrong parts bougth”

Helpful Report

Posted 4 years ago

Hi Roland, I am sorry if there has been some confusion. We do always accept returns for mis-ordered items - even electrical parts (provided they have not been removed from the sealed security bag). We have accepted your request for return on Ebay, so you just need to pop the coil control modules back in the post to us for a refund. As the parts you ordered were the "XKR 1996-1999 IGNITION COIL POWER MODULE" they will not fit your 2000 model year - in fact your model does not even use a coil power module and has a totally different ignition system. Kind regards, Andy

Posted 4 years ago

“Received badge but it’s wrong size”

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Posted 4 years ago

Hi Glenn, I am sorry it was not the right size for you. These key badges are only suitable for fitment on the key itself. Were you needing for a different place such as the boot badge for example? Kind regards, Andy

Posted 4 years ago

“Jaguar nuts received last week... there were 2 sizes but luckily for me one of them is the one I needed😉”

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Posted 4 years ago

“I received the product set of 4 in good time as promised. The markings say made in Italy. The price is very reasonable and clearly this is not an original part set from Jaguar although it fits, if not perfectly, being slightly loose but none have fallen out yet after a 150 mile round trip. Quality is no worse than the originals that were on the car which I have had from new. The green colour is definitely not compatible with the standard Jaguar colour on other bits of the car like the boot button, and for £18 for the set perhaps that was hoping for too much. Otherwise if colour is not an issue this is ok. If you are a purist then you need to find a genuine part set (I noticed one set on the net for £129 from the U.S. which I would not have purchased in any case).”

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Posted 4 years ago

“Vino un poquito viejo por la parte de atrás, viene hueco y para pegarlo es complicado”

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Posted 4 years ago

“Yes parts ok good cond for used quality. Did the job intended.”

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Posted 4 years ago

“The plastic end of the cable is extremely worn and may only last a year or two.”

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Posted 4 years ago

“Very happy these guys exist and they absolutely delivered super fast and well packaged. Only criticism is price. A little higher than expected given that parts are very second hand and some quite old.”

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Posted 4 years ago

“The lens item no 2 sent to me is faulty the seal is broken”

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Posted 4 years ago

“Part arrived quickly , but as of yet not fitted it, I'm slightly disappointed because it's clearly an old well used secondhand part , (not impressed)”

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Posted 4 years ago

“Arrived quickly. Part was not as clean as expected but good match and worked.”

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Posted 4 years ago

“Good lead time, not always easy to find a part on web site. Good service in avarage.”

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Posted 4 years ago

“Purchase growlers for Jag, FX”

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Posted 4 years ago

“Thank you, I received the bumper today!”

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Posted 4 years ago

“Sehr geehrte Damen und Herren! Das Kabel hatte Schäden an der Isolierung, Funktion war dennoch gegeben. Die Qualität, auch für ein gebrauchtes Teil war somit gerade noch ausreichend. Auf dem Foto im Internet war ein deutlich besseres Teil zu sehen. Mit freundlichen Grüßen Eugen Neessen”

Helpful Report

Posted 4 years ago

Hi Eugen, Thank you for reviewing the service. We are ofcourse disappointed to receive only three stars when we always strive for the full five marks. The in tank link harness was tested prior to sending to you, and we did not see any visible deterioration of the insulating cable either. If at all possible we would be very grateful for a photo or two to clarify the issue for our future reference and checking procedures. Kind regards, Andy Auto Reserve Customer Service

Posted 4 years ago

“Light ok but plastic bracket at rear broken and repaired with plastic tie. Not what was expected.”

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Posted 4 years ago

“I wanted to choose a cheap shipping method.”

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Posted 4 years ago

“Was unable to use tyre fitter used his own equipment. Looks like it is for another model.”

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Posted 5 years ago

“I paid extra money for 5 days delivery. I contact your service twice asking the refund of the amount and finally I received the parcel after 10 days. You are very expensive for your services”

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Posted 5 years ago

Hi Themelis, We are sorry that the parcel did not get to you within the estimated timeframe. We received your order late afternoon on February 3rd, and dispatched early on the 4th. It was received in your country Greece on 6th, but for unknown reason it did not move for three days and was finally delivered on the 12th - two working days later than the estimated delivery time. The shipping service offered was not a guaranteed or fixed time service, but we have requested information on the reason for the delay within the Greece courier service. Thank you, Andy

Posted 5 years ago

“Very pleased”

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Posted 5 years ago

Auto Reserve Ltd is rated 4.9 based on 9,628 reviews