Name: Aurora Nights
Address: Office 8 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

“Thank you for a fantastic new year trip in Abisko. Mina and her staff could not have been more welcoming - and the food at the lodge was out of this world. It was an adventure, the aurora even decided to come out every evening - with the best show waiting for the middle of dinner on New Years eve! All activities went brilliantly and the guides were very friendly and helpful. Unfortunately we didn't make it to the Sky Station as the chair lift had been broken a few days previously due to bad weather, we did go to the STF Abisko Mountain Station instead on that night and we managed to see the aurora. The Ice Hotel was fascinating and the food there was good. The husky trip was excellent - travelling over the frozen lake and through the woods - magical. Thank you so much for the wonderful trip, and please pass our thanks on to Mina and everyone involved as it exceeded our expectations.”

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Posted 8 years ago

“Thank you for another great trip there was a theme however with the a la carte guests in that we all had confusions with pick ups/bookings For us we expected from our pre trip details to be met at the airport from our plane, we in fact had to wait an hour for the next flight to land..this would have been absolutely fine if we had known. Our booking for dinner at the skystation was on our itinery but we were not expected with the transfer driver or at the meal..they had to lay to extra places The trips were great particularly the huskies and photo night! Many thanks Helen Drage”

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Posted 8 years ago

“An excellent holiday that surpassed our hopes and dreams! We had the most amazing experiences with passionate guides and fabulous settings. Fellow guests who also travelled with Weekend a la Carte added to the wonderful holiday. Our viewing of the Northern Lights was spectacular and we were so fortunate to have spent the best viewing of the four nights with the photographer Chad from 'Lights Over Lapland' and therefore we have been able to capture our memories in stunning visual form. Chad was excellent! Tommy (apologies for incorrect spellings!) started off the holiday in style with fun packed dog sledding. Bjorn was patient and excellent in inspiring confidence in having a go on the skidoos. The memory of moving swiftly over a frozen lake at -50 degrees (taking account of wind chill) in the pitch black will remain with us forever! Jim was enthusiastic and his explanation of the Northern Lights was really clear and helpful...and although we couldn't experience the chairlift to the Sky Station due to it being broken and in any event too cold... the food and the aurora viewing were excellent. All drivers were competent and informative and we felt completely safe in their care (Per, Ludwig and Ingrid). The trip to Narvik, although beautiful with some thoughtful photographic opportunities, could have been improved in terms of the historic aspect. Perhaps the choice could be given to attend the museum as opposed to the viewing from the 16th floor of the hotel? More in depth information about the role in the war would have been appreciated. There was limited information provided overall. The food at the Mountain Lodge was fabulous. Slow Cooking at its very best. The team were very helpful in handling a nut allergy and made changes so I could eat everything on the menu. We loved the experiences. We knew the accommodation would be basic - and it was clear that some people needed to be prepared more for a youth hostel like setting (unless you were in the superior rooms - which were lovely!). We were aware that the holiday agenda could change due to weather and group sizes. There were indeed many changes of dates from the original agenda received from Kevin and his team. The changes, however, did sometimes appear to be down to a lack of organisation as opposed to weather or group sizes e.g. transfers not turning up or being organised late with a colleague who was travelling in that direction, being told an event was one evening and then having to change quickly as the guide was expecting us on another (this seemed to happen to a few of us during that week). That said - everything turned out well and we were treated very well by staff who offered a bottle of wine and a free book in terms of an apology! Stockholm was beautiful in the snow and the Rival hotel was fantastic. Staff were organised, extremely knowledgable and helpful in ensuring we made the best out of the two days we were with them. The room upgrade was very much appreciated! Justin who was serving at the Bistro in the hotel was really great and ensured a nut allergy was well catered for. Overall - a stunning experience with amazing memories for life. Thank you!”

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Posted 8 years ago

“Wasn't as far out as town as the information suggested. Narvik trip was a complete waste of time. Food was fantastic & all the people very friendly.”

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Posted 8 years ago

“Very enjoyable holiday with excellent food and well arranged excursions. My only criitcism is that perhaps one or two more extra nights would have been better - especially with the photographic assistance of the northern lights.”

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Posted 8 years ago

“A great trip to Iceland over New Year and almost everything went to plan. The Super Jeep trip was good fun and a thrilling experience but the highlight was the dinner at The Perlan on New Year's Eve with all the fireworks across Reykjavik.”

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Posted 8 years ago

Thank you for your kind review and I am so pleased you enjoyed the New Years Eve dinner so much. I am assuming that by the comment "almost everything went to plan" you are referring to the fact that the Volcano tour had to be substituted by the Porsmork Tour. Sadly the weather was not good enough to take you so high up but I do hope you had a great time on the alternative. Regards Abigail

Posted 8 years ago

“We had a trip of a lifetime! Everything went according to plan, apart from a change to a transfer pick up venue which led to a short delay whilst the driver located us at a different hotel. Also, the chair lifts at Abisko Sky Station were closed and the substitute evening was a bit of a disappointment, especially as the aurora was not visible to the naked eye that evening. Abisko mountain lodge was fantastic, definitely worth upgrading to the superior rooms - very cozy & stylish. The snowmobile and husky sled trips were excellent but highlight of holiday was Sarah from Lights over Lapland who's enthusiasm was infectious and we were treated to a fabulous aurora display on our last evening ( the only night out of 5 when we saw the lights). Only other thing would be to have direct flights to Kiruna, rather than via Stockholm. We loved our trip, however, would recommend it to any able bodied friends and want to go back ASAP!”

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Posted 8 years ago

“What an amazing holiday. We had a fantastic time in Iceland. Everything was perfect. Well organised in every detail. Can't wait to return! Brilliant way to celebrate the New Year.”

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Posted 8 years ago

What lovely feedback. Thank you so much ! It is always so nice to hear from people on their return and delighted that it all went so well. Regards Abigail

Posted 8 years ago

“The timing of the flights, car hire and bookings were all spot on. The hotel rooms were a little on the small side at the Foss and Renga but this is not a deal breaker. The Perlan was fantastic and the organisation and professionalism of all the staff we encountered was excellent. We would have liked to stay another night each side of the booking so leaving the 29th and returning on the 5th as there is a lot to pack in and the Blue Lagoon was a bit rushed on the way back. Fab break and would highly recommend to anyone, even if we didn't get to see the Aurora.”

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Posted 8 years ago

Thank you for such lovely feedback and I am delighted you had such a wonderful time. I really appreciate you taking the time to let us know. Regards Abigail

Posted 8 years ago

“We would like to say we had a fantastic holiday, the activities were perfect & all of the guides were exceptional. We were amazingly lucky to see the Aurora every night of our four day stay & have come home with fantastic photographs & memories... So glad to have stayed in a deluxe room, so warm & cosy, my only comment would be that it would have been nice to have the rooms made over everyday & not every other day... The food was excellent, great attention to detail on the freshness & flavour, they catered to our specific requirements perfectly, all I would add is please serve the food on warm or hot plates in future... I would highly recommend this trip to all.”

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Posted 8 years ago

“Well organised, great, comfortable accommodation. Activities great fun, safe and well organised. Trip to Narvik not as we expected - would have liked more information en route. Thank you”

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Posted 8 years ago

“The trip was absolutely wonderful! Iceland is such a beautiful place, and the people are so nice. We were lucky enough to see the northern lights on the boat trip which was the icing on the cake! Weekend A La Carte were great - they kept in constant contact and arranged the quickest refunds I've ever seen when several excursions had to be cancelled due to the weather. I highly recommend this company.”

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Posted 8 years ago

Dear Amelia Thank you so much for your kind review. It is always lovely to hear how people got on and I am so delighted that you were so pleased with our service. Regards Abigail

Posted 8 years ago

“The few days I spent up at the matarrakha lodge were fantastic! The owners and staff were all so friendly, accommodating and wonderful! The only downside was that I was the only guest for two of the three nights - which was a bit daunting at night time - it's a big place to be by yourself. But it meant I got the guides / instructors to myself in the daytime, so that was great! everything was very well organised, the food was tasty and it really was a taste of regional traditional dishes. I'd definitely go back but maybe when it's busier next time! Oh - and I saw the northern lights on two of the nights so that was fab! Katie”

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Posted 8 years ago

“Fantastic trip. Activities well organised, Mountain Lodge very friendly and cozy. Staff were brilliant. Abisko was a truly wonderful experience and we would definitely recommend it.”

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Posted 8 years ago

“Fantastic trip. Activities well organised, Mountain Lodge very friendly and cozy. Staff were brilliant. Abisko was a truly wonderful experience and we would definitely recommend it.”

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Posted 8 years ago

“Hotel Ion was of a high standard; rooms on the small side if staying for more than 2 nights. Staff very friendly and helpful. Some issues with room dealt with immediately, others not attended to at all (lights in WC not working).Food of a high standard. Northern Lights bar a little unusual, but not possible to see outside owning to reflection. Evening Northern Lights tour was excellent; we had a personnel Guide who spent 4 hours with us and was very knowledgeable. Self drive hire car was brilliant; very comfortable and without 4 wheel drive we would have never survived the conditions. On our return trip home in a horrendous blizzard and storm to the airport, it was a life saver. Highlight of the of the holiday was the Super Jeep trip. Really good fun and our driver Magnus was brilliant. We managed to drive to the top of the volcano with the unpronounceable name in glorious conditions and he made the tour very flexible and it was 7 hours (much longer than advertised)- a real experience. The UK team keep us informed of poor weather conditions all the time and were an excellent support to us. Icelandic air has good leg room, excellent entertainment even if you have to buy your own food. I cannot explain how the airport cleared away the runways after such heavy snow, but it was a dream to watch. Overall a great experience.”

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Posted 8 years ago

Thank you for your detailed review. It sounds as if you experienced the full Icelandic weather from glorious to horrendous ! I am delighted to see you had such a good time - especially on the 2 superjeep tours- and I have fed back to all concerned including the hotel. Thank you for taking the time to comment on all aspects of the trip. Regards Abigail

Posted 8 years ago

“Hotel Ion was excellent, the food was delicious including the breakfast. We had a great tour of a glacier and waterfalls with South Coast Adventure. We were picked up from Hotel Ranga and our guide ,'Silo', was friendly and informative. We saw a glimpse of the Northern Lights from Hotel Ion which was more successful than the Northern Lights tour. A La Carte organisation was exceptional, all went very smoothly. We can't wait to go back!”

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Posted 8 years ago

Dear Alexander, Thank you for your kind review and I am delighted you had such a super time and got a glimpse of the Northern Lights. If you would like help organising a second trip to hopefully see more than just a glimpse then we would be very happy to help you! Regards Abigail

Posted 8 years ago

“All went as the itinerary mentioned, unfortunately the evening weathers were not good so did not see the northern lights but this is a risk you take. Lots of different pick ups at the hotel from different excursions at the same time and the drivers sometime calling the wrong people as they are at the right hotel but calling the wrong person so suggest you check the drivers list for your names as we had too on two occasions . Apart from the above it was a fantastic trip the day activity's were excellent and a very pleasant full on 4 day trip.”

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Posted 8 years ago

Thankyou for your feedback. I'm sorry there was some confusion at the hotel on the activities. As you say different companies all come at the same time for different excursions , but they should be able to collect people by their name. We will discuss with our partners in Iceland. I'm glad that despite not seeing the Northern Lights you still had a super time and thankyou for your kind rating.

Posted 8 years ago

“Me and my wife took a trip to Iceland and I would just like to say thanks a la carte .This destination is fantastic a la carte really gave us a great exsprience the hotels we're superb the information and itillary was to the letter .What a fantastic company will definitely be using them again for out next trip ,that I will be booking soon . Just like to say if your looking for somewhere to go you like to sight seeing with s bit of adventure,romance and luxury then propear to be wowed iceland is amazing . Ps take thermal clothes it gets cold ??????????????????? Thanks again a la carte”

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Posted 9 years ago

Dear Kevin Thank you for your kind review. I am delighted Iceland delivered so well against your expectations and I Look forward to hearing from you again. Regards Abigail

Posted 9 years ago

“Excellent organising by Abigal. Very impressed with flights hotels and excursions. Would throughly recommend to others.”

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Posted 9 years ago

I am delighted the trip was such a success and you clearly had such a good time. Regards Abigail

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Aurora Nights Reviews