Aurora Nights Reviews

Name: Aurora Nights
Address: Office 8 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

Metrics

4.9

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

jonny@aurora-nights.co.uk

Location:

Office 8 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Inge Elliott

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we really enjoyed all the activities. Mikko was relaxed but efficient and flexible. the accommodation was fine - I would say the walls are rather thin so if you have noisy neighbours/people socialising in the sitting area its hard to sleep. I was initially disappointed in the location of the lodge as it is on the main road out of Kiruna so a bit noisy with trucks passing, and various lights and industry around, plus the scenery not very inspiring. once we got out on our trips we were able to enjoy more picturesque scenery. and all the experiences we went on were good.”

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Posted 7 years ago

“I can honestly say it was the best 'long weekend trip I have experienced. The people, activities and the lodge were fantastic. We saw the lights 2 nights out of 3 which was the icing on the cake.”

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Posted 7 years ago

“Full board and all activities included so nothing to organise. Everyone we met was friendly and helpful. The food was wonderful and customer service at Abisko Lodge second to none. The activities are extremely well organised, the leaders warm and knowledgeable. Nothing was too much trouble. We had a wonderful few days and would definitely return. Unfortunately we didn't have good sightings of the aurora - the first couple of nights they were visible but faint and diffused and then the sky clouded over for our last two night. No matter! We still had a great time in beautiful surroundings and now have an excuse to go back and try again!”

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Posted 7 years ago

“Our trip lived up to our expectations and more, we loved the intimacy of the hotel and the small number of guests on the excursions. The skidoo safari was fantastic with breathtaking views, we saw only one other person on a two hour trip. The ice hotel was very interesting and to have a cocktail out of a giant ice cube was great fun. Anki looked after all our needs and made our stay that little bit extra special. I took my wife to see the northern lights for her 50th birthday, it is a trip we both recommend to anybody who likes adventure but is always looked after in a safe and friendly way.”

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Posted 7 years ago

“We were made to feel special and such excellent service, food and activities”

Aurora Nights 5 star review on 24th February 2017

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Posted 7 years ago

“From the start of the booking process to the completion of the holiday the team were excellent to deal with. The holiday was well planned and all the constituent parts pulled together to make an exceptional holiday that the whole family will remember with smiles on faces forever.”

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Posted 7 years ago

“Everything was excellent - the lodge, the staff who were so friendly & helpful, the food & the activities were all great.There was a real relaxed cosy atmosphere & everything was just perfect.”

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Posted 7 years ago

“Smashing hotels, booked, car hire organised, excellent super jeep trip on Sunday, Iceland is a fabulous place with beautiful scenery. So even when the trip does'nt go to plan there is that to fall back on.”

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Posted 7 years ago

Thank you for taking the time to feedback to us and I am delighted you had a wonderful time and enjoyed Iceland - it certainly is dramatic scenery! Am intrigued as to what didn't go to plan? Regards Abigail

Posted 7 years ago

“Abisko Mountain Lodge is delightful with friendly staff and excellent food. The activities were well-organised and fun. I would recommend the experience to anyone.”

Aurora Nights 5 star review on 21st February 2017

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Posted 7 years ago

“Food excellent,staff in lodge wonderful,staff on dogs sledge,snowmobile and all drivers very friendly and informative But did think the room was a lot more basic than we had expected although it was clean and comfortable and very warm”

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Posted 7 years ago

“Five days of memories, which will last our family a lifetime.”

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Posted 7 years ago

“So personal, relaxing and great activities.”

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Posted 7 years ago

“We spend four nights at Abisko Mountain Lodge. The Lodge is a very welcoming and friendly place to stay. Although accommodation is basic, it is very clean and comfortable. The dinner menu was delicious every evening! We had a great time on all the activities and particularly enjoyed the dog sledding and snowmobiling - an experience to remember! Unfortunately, we didn't get to see the northern lights, which was a shame as we were booked onto the photo evening. The whole experience was very relaxing. The only worry was the very short transfer time between flights...we only just made it to the gate in time!”

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Posted 7 years ago

“What a great experience overall in 4 days at Kiruna and Jukkasjarvi, hospitality at Mattarhakka northern lights lodge was particularly lovely, especially Mikko and a lady who served breakfast in the morning. We were well looked after and didn't have to worry about anything. Food was great at the lodge and at the ice hotel restaurants.”

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Posted 7 years ago

“Very good accommodation and friendly staff at hotel Ranga. Greatly enjoyed trips on 4 and 6 wheel drive vehicles! if a bit hairy--the two drivers we had were very helpful as they bounced us up rivers, glaciers and snow/icy tracks. Sadly no northern lights but plenty of winds. Review written by Janet Crockett as Marie unfortunately had a hip replaced in January and refused to come!”

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Posted 7 years ago

Dear Janet thankyou for your kind feedback and I am sorry that it sounds like the weather was a tad unkind. I do hope you had a wonderful time despite not seeing the Northern Lights. Regards Abigail

Posted 7 years ago

“You guys put together a fantastic package - top class all the way. Everything was smooth and the suppliers you used to delivery the outings was superb. Everyone was so friendly and helpful and the food was such a high standard. The accommodation was excellent and we loved the feel of the Abisko Mountain Lodge. We loved it!!! Thank you so much for all the added touches.”

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Posted 7 years ago

“Your hard work making the itinerary, worked superbly, making for a relaxed journey to the Mountain Lodge. The staff at the Lodge were amazingly friendly, the accommodation and particularly the meals were outstanding, as were the activities . The Abisko area mountains and lake ,were to us, as photographers, a dream come true. Not only did we capture the Aurora Borealis, but also , many unique images as the sky turned pink and golden, on the mountains and surrounding area. Our thanks to all the staff at the Abisko Mountain Lodge,who made us so welcome and to those who provided the activities. Sandra & Tony”

Aurora Nights 5 star review on 14th February 2017

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Posted 7 years ago

“Everything was just perfect”

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Posted 7 years ago

“Exceeded all our expectations. Such a magical location, the staff were fantastic and the lodge was very comfortable.”

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Posted 7 years ago

“Thank you so much for our wonderful trip to Abisko. All went to plan and we had a truly fabulous holiday. The Mountain Lodge staff and all the guides we met were very friendly and professional. The food was wonderful. The activities we did were great fun i.e. dog sledding and snow mobiling. The photographic evening was very enjoyable too, with Nicholas. We got to see the aurora on each of our 4 nights, and 2 of those were pretty spectacular! Wasn't keen on the Sky Station, as it was overrun with very rude and inconsiderate Chinese tourists! However, we look forward to visiting again! Carolyn and Paul Betts Feb. 2017”

Aurora Nights 5 star review on 9th February 2017

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Posted 7 years ago

Aurora Nights is rated 4.9 based on 637 reviews