Aurora Nights Reviews

Name: Aurora Nights
Address: Office 8 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

Metrics

4.9

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

jonny@aurora-nights.co.uk

Location:

Office 8 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Inge Elliott

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing trip. Northern lights came out to play which was a dream come true. Abisko Mountain Lodge was the perfect, cosy stay ( recommend upgrading to superior room) with amazing food and service and all of our excursions were expertly run by experienced and friendly guides. Special mention to Mikel for a great national park walk and photo night. Also Will as our friendly driver. Aurora Nights were professional and communicative and organised a great trip. Abisko is a wonderful place!”

Aurora Nights 5 star review on 9th February 2022

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Posted 2 years ago

“A fabulous holiday in Abisco National Park, Sweden, out of the 4 nights we were able to see the Northern lights on 2 nights with the naked eye and on a 3rd night the camera caught images unseen by the eye. Mountain Lodge was a fantastic place to stay, yes, the rooms are simple, but they are clean, warm and the beds are comfortable, what more do you need. The food in the restaurant was exceptional, the chef and team are young but creating wonderful food. All the staff are so friendly and helpful, the outdoor winter clothing provided kept us comfortable and warm. The organised tours were excellent, and only small numbers, so you really felt like you were being well looked after.”

Aurora Nights 5 star review on 8th February 2022

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Posted 2 years ago

“I had a great trip to Sweden. The Weekend a la carte itinerary fitted so much into a short time. Only a couple of small glitches - I was booked into both the ice hotel restaurant and the homestead restaurant at the same time and my pick up to transfer to the abisko mountain lodge was delayed which left me waiting for nearly 3 hours after my snowmobiling activity ended. I absolutely loved the Abisko mountain lodge. Friendly, warm & welcoming with 5 star food in a fantastic location. Just as described by weekend a la carte. In retrospect, I wish I had stayed here for longer with less time at the ice hotel which in comparison lacked the warmth and service... more of an experience than a hotel and the ice hotel restaurant service and food was dreadful (and expensive!). I'd wanted to go for so long and sleep in an ice room though, that I had to try it. My activities... husky sledding, snowmobiling, Abisko park hike, sky station and aurora photography were all brilliant and I was lucky enough to see aurora on 3 out of 4 nights including the photography evening. All in all a fantastic, well run trip and will live on in my memories.”

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Posted 2 years ago

“Brilliant holiday. Everyone was so friendly and welcoming and activities well organised. Rooms very compact but functional. Food amazing.”

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Posted 2 years ago

“My wife and I shared a wonderful trip to Iceland all thanks to Weekend a La Carte - Aurora Nights. The package they arranged was well thought out without a regimental timeline. They organised 2 group trips for us. The first was a wonderful day trip through Thorsmork to see the landscape and waterfalls with a truly engaging guide. Unfortunately, due to the weather that weekend there was no Northern Lights trip despite multiple attempts. However, whilst disappointing, they, without question, gave us a full refund for that part of the trip. The rest of the trip was self-drive in a very safe and secure AWD SUV. Icelandair cancelled our return flight 2 weeks before the trip which meant an additional nights stay and' Weekend' paid for the extra night, again without any request from me. The communication from the time I booked the trip until departure was excellent - particularly helping us with all the latest Covid rules. I would absolutely use 'Weekend' again and I highly recommend them to anybody. First class.”

Aurora Nights 5 star review on 1st February 2022

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Posted 2 years ago

Dear Kevin Thank you so much for such a wonderful review. It is such a pleasure to hear you had such a great time and i really appreciate you valuing our input and management of your trip. It's been a tough winter for us and this really does make it all worthwhile. Thank you! Regards Abigail

Posted 2 years ago

“Amazing place with great service & delicious food . Everyone was so friendly & helpful .”

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Posted 2 years ago

“Flexibility, support in booking during COVID exemplary. Mountain Lodge OUTSTANDING in all aspects, staff amazing, food amazing, activity organisation amazing Narvik- amazing location, food choice non existent but what we were given was acceptable Tromso- amazing in all aspects especially the guide singing in the cathedral ❤️”

Aurora Nights 5 star review on 31st January 2022

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Posted 2 years ago

“What a fantastic holiday! Weekend a la carte planned our activities, private transport , restaurant bookings and all arrangements to perfection so everything went smoothly. Our party of four people found them incredibly informative on everything we would need for the conditions before we set off. In short a great company to deal with. Our stay at the Abisko Mountain Lodge was excellent. A beautiful cosy and warm welcoming environment with fabulous staff. Activities included evening photo sessions for the Northern Lights, sledging with huskies, snowmobiling and a hiking morning in the National Park before moving to the Ice Hotel for our final night. All in all a totally memorable once in a lifetime bucket list experience ! Many many thanks to everyone inolved from Colin & Jean and Simon & Rose.”

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Posted 2 years ago

“Go to Abisco for exceptional location ,accommodation ,food, people and excursions all with weekend a la carte We have just returned and thoroughly recommend it”

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Posted 2 years ago

“Well.....after 5 very enjoyable, adventurous (for us) days we are now home and on behalf of the 4 of us I am writing to say a huge thank you to you, your company and everyone involved in the organisation of our trip for all the invaluable help, advice and frequent updates re ongoing situations we received. We had a great time....sadly no Northern Lights for us though, nor snow, despite our best entreaties! The Icelandic people could not have been more friendly and we left yesterday feeling we had left part of our 'family' behind. Margaret (South Coast Adventures) was a superb chef, great to chat to and very reassuring when we realised our cabin was in direct line with E-15. She told us that we needn't panic if another eruption occurred, to stay calm, have a glass of wine and they would find us - her words, not ours!! Stefan, our guide for 2 days was another gem - his patience, understanding and imparted knowledge of the places we visited were sublime...he also drove us to the Hotel Ranga for our pre-booked meal so that we could enjoy a drink (or 2!) and arranged for Arsaell Hauksson (owner, South Coast Adventures) to collect us afterwards to take us back to the cabin....although I suspect Arsaell actually was the person arranging this! So kind of him and unexpected as we assumed we would be driving ourselves. Was another bonus that Arsaell arrived in a Tesla to drive us.....With many thanks again to Aurora Nights and South Coast Adventures Iceland.”

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Posted 2 years ago

Dear Gill Thankyou so much for taking the time to give us a Review, and for sharing what a wonderful time you had. I'm so pleased it was such a success. Thankyou Abigail

Posted 2 years ago

“We have just returned from the most amazing few days in Reykjavik. Everything had been arranged perfectly so we had some wonderful trips. Unfortunately one had to be cancelled due to weather conditions but this was handled well locally & we were kept updated. The accommodation was perfectly situated surrounded by plenty of restaurants, cafes, bars, shops & sites of interest. We'd happily recommend Aurora Nights & will be booking a return trip later in the year.”

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Posted 2 years ago

Dear Neill Thank you so much for your kind review. We really appreciate you taking the time to let us know how it went, and are so pleased you had a great time. Thank you. Regards Abigail

Posted 2 years ago

“We flew to Kiruna in the Swedish Arctic Circle for a wonderful and unforgettable Christmas stay. Weekend a la carte had recommended a super variety of activities - from visiting the Ice Hotel to a day's snow-mobiling in the national park (with a warming cup of soup half-way through) to fulfilling a lifetime dream of driving a husky team to cutting our own holes on the frozen ice lake to fish on Christmas Day - we didn't catch anything but who cared - the beautiful scenery, the toasty fire in the amazing hut on ski's which the guide took out to our fishing spot and the fun of having a go was more than enough! The Lodge was warm and welcoming and a total surprise was the quality of the food cooked by superstar young chef Magnus - worthy of any top London restaurant - we will be watching out for him on Masterchef! Thank you Weekend a la carte for a truly memorable and personal trip.”

Aurora Nights 5 star review on 17th January 2022

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Posted 2 years ago

Dear Penny Thank you for your kind review and so very pleased you had such a wonderful Christmas! A special way to celebrate. Thankyou for taking the time to let us know Regards Abigail

Posted 2 years ago

“Thanks for the exceptional trip to Lapland. It made for a very special Christmas with the family. All of the activities were awesome - snow mobiles through the national park, dog sledding under the magical polar light, ice fishing on Christmas Day and northern lights photography session. And the Abisko Mountain lodge was perfect place to stay. Warm and comfortable rooms, friendly staff, amazing food and so close to all of the activities. You made it all so easy, including the provision of good quality arctic clothing that kept us warm. Thanks for all of your care and attention in making the trip truly memorable.”

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Posted 2 years ago

Dear Sarah I'm so pleased you had such a great time with the family over Christmas! Thank you so much for taking the time to let us know and give us such lovely feedback. Regards Abigail

Posted 2 years ago

“There is a problem with doing this trip through weekend a la carte. At the end of the trip you have to come back to reality! The team at weekend a la carte were very responsive and helpful. The trip itself struck a wonderful balance between relaxing and activities . The lodge was wonderful - the staff and the food being particular highlights. I have had experiences on the trip that will stay with me for the rest of my life -seeing the Northern lights, the dog sledging trip are the stuff of dreams. I shared the experience with my two best friends and have created memories that we will all treasure. Kevin please feel free To use the above on any social media etc. As stated the plan b for the sky station stood out Like a sore thumb for all the wrong reasons.”

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Posted 2 years ago

“Our trip was fantastic, Abigail was on top if top of everything even with flights being moved. The information pack was excellent and everything was taken care of so we just turned up at the right time. Iceland was a great experience and beautiful country and one we hope to visit again and would recommend Weekend al a Carte to anyone thinking of booking a trip”

Aurora Nights 5 star review on 14th January 2022

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Posted 2 years ago

Dear Daniel Thank you for your lovely review and sharing that gorgeous photo! So pleased you had such a great time despite flight changes. Iceland certainly is a special place. Thankyou again. Regards Abigail

Posted 2 years ago

“Fantastic trip to Iceland. All the tours and arrangements were organised perfectly. We had to change hotel at short notice due to a covid outbreak, but Abigail sorted out the issue in no time and we were very pleased with the alternative. Icelandic weather prevented us from seeing the Northern Lights so we will just have to go back!”

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Posted 2 years ago

Dear Noel Thank you for your kind review and I am delighted you had such a super time, though very sorry to hear you missed seeing the Northern Lights. Thank you for taking the time to feedback. Regards Abigail

Posted 2 years ago

“We had an amazing time. We have fulfilled one of our dreams at seeing the northern lights. Abigail was so helpful and went above and beyond when the airline changed our flights a couple of times. Abigail reorganised our trips and transport and a even an extra night in a hotel by the airport so we could still do all our trips. Super jeep were great and made our trip wonderful as we see the lights. Special Tours boat trip was great and the crew were so helpful and friendly. Our hotel Centrum was lovely and the staff were so welcoming and friendly. Highly recommend Aurora nights/ weekend a La Carte it fulfilled our dream”

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Posted 2 years ago

Dear Joanne Thank you for your kind review and I'm so pleased you had such a good time despite the disruptions you faced- specifically with flights. Our focus is always to find solutions so you still get to do everything. I am delighted you had such a stunning display of Northern Lights - the photos you kindly emailed through were extremely professional. We were impressed!! Thank you for taking the time to give us feedback. Regards Abigail

Posted 2 years ago

“We originally booked this two years ago but due to Covis postponed it, but felt despite the issues, it was time to go, and we are pleased we did. Kevin and his team sorted everything for us and the advice on warm weather clothing was spot on. Although the Mountain Lodge provides outer clothing, we took our own layers. And we are glad we did, 5 layers on the top and 4 on the bottom and three on hands as well as a Balaklava, kept us warm. Travel arrangements went well. Each flight was delayed by about an hour but that was merely scheduling and staffing issue due to Covid etc. Every part of our holiday worked like clockwork. We loved every activity: trekking, Photographing the northern lights (we were VERY lucky!), husky sledging (friendly huskies), snowmobile driving, ice hotel. But oh, the food in the Mountain Lodge was out of this world. We are vegetarians and the staff arranged for special dishes to be prepared for us, and even a five-course vegetarian menu on new years eve. The veggie dishes on the menu were amazing. We had room 20 and it was warm (don't know how!) and very comfortable. Just a five-star fabulous holiday.”

Aurora Nights 5 star review on 11th January 2022

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Posted 2 years ago

“From the very beginning of planning to the actual holiday itself, Weekend a la Carte & their local teams were consummate professionals, answering any queries I had every step of the way. They truly created a dream trip for me and my family to Lapland.”

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Posted 2 years ago

“Absolutely wonderful weekend in Iceland. Everything ran very smoothly and we had the best time!”

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Posted 2 years ago

Dear Kimberley So very pleased you had such a great time and thank you for the feedback. Happy New Year! Regards Abigail

Posted 2 years ago

Aurora Nights is rated 4.9 based on 637 reviews