Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,053 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Excellent customer service and communication and prompt delivery, what more can you ask.”

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Posted 1 year ago

“Excellent customer service, great communication and ridiculously fast shipping. Can't recommend highly enough. Refreshing change!👍”

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Posted 1 year ago

“I’ve purchased a number of items from Audio Emotion including DAPs, DACs and Headphone Amplifiers. On each occasion, Gary and his team have been exceptionally helpful and knowledgeable. Their ability to assess your individual needs and to assist you in selecting the correct equipment is worthy of note. In a modern world where everyone seems quick to use the behemoth one-stop online shop (I won’t mention their name!) Audio Emotion continue to offer an exemplary, personalised customer service whilst maintaining attractive pricing. 10 out of 10 from me…..”

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Posted 1 year ago

“Great service and really helpful. Squeezed 2 of my orders into their shipment which I received promptly! Please see my video review of the EverSolo DMP-A6 Master Edition on YouTube - https://youtu.be/LOSlfWwuGmk”

Audio Emotion Ltd 5 star review on 1st June 2023

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Posted 1 year ago

“A pleasure to deal with. Excellent products and good prices.”

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Posted 1 year ago

“Purchased an Eversolo DMP-a6 Streamer online from Audio Emotion. At the time of placing a pre-order purchase I made an enquiry about a PX of my CA D200M DAC. Had an almost immediate response with a fair price offer. I posted off and had confirmation of receipt and that payment would be made to my account within a day. It was actually cop that day. I also had an update about the Streamer order and that it would be in the next few days. Further updated that had been dispatched (ahead of outline pre-order date). Received next day, perfect packaged condition and all working so well. Real pleasure to deal with Audio Emotion, many thanks again.”

Audio Emotion Ltd 5 star review on 27th May 2023

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Posted 1 year ago

“I bought an Eversolo DMP-A6 Streamer/DAC/Server etc.., which is like gold dust and difficult to source, however as soon as stock arrived, one was dispatched the next day, excellent service and the Streamer is a revelation.”

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Posted 1 year ago

“I was finding it hard to get an Eversolo DMP-A6 on a first or second run. And them came across Audio Emotion! They had both the standard and Mayer Edition little more expensive than advertised. I still order one, a couple of days later someone From Audio Emotion called to say there had been a mistake in the initial advertised price the extra was due to an additional warrantee! Which I decided to go with. They told me the delivery was delayed by a day but I would get it by Tues 23 good to there word it arrived I am very happy with it and appreciate the excellent customer they provided”

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Posted 1 year ago

“Fast service. Good contact. Highly recommend . Thanks”

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Posted 1 year ago

“It is always a pleasure to deal with you guys, and you are always very helpful!”

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Posted 1 year ago

“Always an excellent experience whether buying or seeking to buy anything. Once a purchase is made after the usual good advice everything is posted out quickly and efficiently ( usually the next day)”

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Posted 1 year ago

“I'd never dealt with Audio Emotion before and was slightly reticent, as I was doing a part exchange for an expensive phono amp, but their communication was top class, as was the deal I got for the PX. The fact I placed the order at 14:30 and the goods arrived next day at 11:00 was very impressive, the items for PX being picked up on delivery of the new kit. No fuss and no messing about with inificient couriers was an added bonus. I will definitely be using the company again.”

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Posted 1 year ago

“Fast efficient service. They delayed my purchase in order for them to forward the newer model of Degritter II RCM. Thanks guys, fab service.”

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Posted 1 year ago

“I bought a Cayin N7 music player from Audio Emotion and Gary was very helpful with great communication. It was a perfect experience overall and wouldn't hesitate to recommend them. Thanks again Gary!”

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Posted 1 year ago

“This is the first time I have purchased something from Audio Emotion and can honestly say that I would be very happy to do so again in future. I received thoroughly professional service from the staff, primarily Josue who always kept me fully informed as to the progress of my order. Add to that the great product and everything arriving safely I could not be happier. I highly recommend that if you are looking for good quality audio equipment you should check out Audio Emotion as an option, you won't be disappointed with the service.”

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Posted 1 year ago

“GREAT SERVICE, QUICK DELIVERY AND KEPT ME INFORMED.”

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Posted 1 year ago

“Great service and super quick delivery. Thanks again. Highly recommended!”

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Posted 1 year ago

“Fast Delivery and well packaged. The only complaint is that a £20 cable costs £9.99 to deliver. More delivery options for small items would be an advantage.”

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Posted 1 year ago

Hi Mr Hall, delighted to hear that you have received your cable safe and sound - thanks also for your feedback on the shipping options, and indeed we have now added a lower cost Royal Mail option for this item. Thank you again for your order and enjoy your new cable. The Audio Emotion Team.

Posted 1 year ago

“I ordered some specialist cables from Audio Emotion which were not readily available. They were promptly supplied and the customer service was pleasant and well informed. I can highly recommend Audio Emotion.”

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Posted 1 year ago

“Ordered an Ortofon Blue stylus to upgrade from a red. After an initial concern that the delivery was late, they arranged one direct from the supplier which duly arrived.”

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Posted 1 year ago

Audio Emotion Ltd is rated 4.9 based on 1,053 reviews