Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,053 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I originally went with Audio Emotion as their website said the solid steel stands I was after were in stock, it became apparent that this was incorrect, which was a bit disappointing. However Marion at Audio Emotion got on to the distributors and arranged for them to send them directly to me, so no delay in delivery. The stands are excellent, look fantastic and the customer service has been excellent so I can fully recommend this company”

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Posted 10 months ago

“A pleasure to deal with, excellent communication and super fast delivery.”

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Posted 11 months ago

“I emailed Audio Emotion enquiring about purchasing an Eversolo A8 and that I would be seeking to trade in some equipment to help meet the cost. I received a response in about 1 hour, I was happy with the trade-in offer, and I arranged to collect the Eversolo the following day. I was greeted the following morning by the team at the showroom and the deal was completed. I was asked if I also wanted to look in the showroom and demo any equipment they had; however, I declined as I may have been tempted to spend more money! Overall, an efficient and pleasant experience and I would recommend Audio Emotion to other audio enthusiasts.”

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Posted 11 months ago

“Polite knowledgeable staff only to willing to help you make the right choice for you and your budget. Fast delivery and great after care if needed. I first purchased the Eversolo DMP A6 master Edition I did encounter a minor problem and it was replaced in a heartbeat. I now have made a second purchase from the store in the DMP A8 the big brother to the A6 ME very happy with the products and service. I will shop with them again (quite soon) recommend without hesitation a great experience.”

Audio Emotion Ltd 5 star review on 10th January 2024

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Posted 11 months ago

“Wonderful Company to deal with. Always helpful, happy to spend time with Customer enquiries and efficient when despatching orders. Would not consider placing my orders with any other Dealer - top marks in my book!”

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Posted 11 months ago

“First class service, with fast delivery. Gary was great to deal with. Would recommend for your audio needs”

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Posted 11 months ago

“Great service very happy.thanks Keith”

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Posted 11 months ago

“Always brillliant service, kept well informed about delivery timelines, and goods are always well packed.”

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Posted 11 months ago

“Having only discovered Audio Emotion over the past year I have received great customer service. I have had excellent communication for advice and requests and this has made me a valued customer for the future.”

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Posted 11 months ago

“Great service, full support and on-time delivery. Such a pleasure to be your customer.”

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Posted 11 months ago

“Excellent e-mail communication. Same day hand delivery (I'm relatively local). Have dealt with the company before and it has always been friendly and professional”

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Posted 11 months ago

“I've bought both an amp and speakers from Audio emotion and I found the service there exellent.My orders came speedily (the next day!) and withought any hitches.The prices were always competative.The staff at AE are really helpful and ready to answer any technical questions you may have.Gordon, who I often delt with, was very knowlegable and, (excuse the pun!) he always gave me sound advice, helping me get the right matches for my system.The afterservice at AE is also great, nothing is too much trouble.I was always able to chat directly with staff by phone. You can definately shop with confidence here.Top marks!”

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Posted 11 months ago

“This is by far the best audio/HiFi company I have dealt with. Quick to respond to any messages in a friendly informative way. Audio Emotion will be by first choice when I need any audio product in the future. I wholeheartedly recommend them”

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Posted 11 months ago

“Excellent service, very helpful,”

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Posted 11 months ago

“My thanks to Gordon and the Audio Emotion team for supplying my Graham LS5/5 loudspeakers. They are a significant downsize on what went before and my wife is understandably delighted, without caring at all what they sound like! Gordon delivered them personally to my home in Edinburgh and assisted me with unboxing and setting them up, before driving back to Leven. Audio Emotion offered a fair trade-in allowance against my old loudspeakers which made this deal financially viable. Customer service was much better than I have experienced at competitor HiFi suppliers in Edinburgh. I did not feel under any pressure to buy and I will certainly return to Audio Emotion next time I am considering a HiFi purchase.”

Audio Emotion Ltd 5 star review on 18th December 2023

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Posted 11 months ago

“The guys at Audio Emotion are really helpful. I had some problems with my order but they managed to solve them quickly. I'd like to add that I got a great Black Friday discount. I couldn't find such a discount on any other website.”

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Posted 11 months ago

“Audio Emotion offers a fantastic range of products for the audiophile. The service is great and the delivery was on time and well packaged. I am delighted with my purchase and will be going back to Audio Emotion for my next upgrade.”

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Posted 11 months ago

“Excellent equipment and excellent advice and service… an excellent combination!”

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Posted 1 year ago

“I recently purchased a brand new set of Sennheiser HD800S Headphones and liaised with Gary, Josue and Steve during the sales process. The whole team are just great to do business with and they have also been very supportive towards me in the past when I have needed after sales support. Audio Emotion gets my highest recommendation and is why they have earned themselves a customer for life. Well done Gary and team, keep up the good work!”

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Posted 1 year ago

“Know what I want and recommend the best stuff to meet my need.”

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Posted 1 year ago

Audio Emotion Ltd is rated 4.9 based on 1,053 reviews