Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,053 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big thanks to everyone at Audio Emotion once again. Truly 5 star service! Just bought a pair of Dali Oberon 5 speakers in light oak on special order. Really nice slightly smaller floor standers that look the part.Top quality build with top quality sound. First impression out of the box was wow-awesome, and some !!! Treble, mids and bass are all so crisp, clear and concise. Overall sound stage is suberb with lots of zest and punch. Cannot wait until these are fully run in, they just get better every day. Jazz, blues, rock, classical - nothing phased these speakers. A really sound purchase from a top notch high end audio retailer -highly recommend. A special thanks to Steve once again for all his help. Thanks!”

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Posted 7 months ago

“I have been buying hifi gear for over 40yrs and in the last 4 years I have bought 4 items from Audio Emotion. Audio Emotion have bought 2 used amplifiers from me and given me large discounts on the amplifiers I have bought. They send couriers to pick up these large items and send the new equipment very quickly. When I have spoken on the phone the have been super helpful. They also have a large range of equipment, easily the best Audio company I have dealt with in 40 years. Karl Keeling Doncaster.”

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Posted 7 months ago

“Fast service,excellent product.”

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Posted 7 months ago

“Great customer service. Highly recommend this company.”

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Posted 7 months ago

“Very prompt answer to initial query about a feature of the device. Then an offer to check updates while installing the SSD. I'd had some difficulty pairing versions of the control app, which I then sorted. But I'm confident AE would have tried hard to resolve. Paperwork feels posh, delivery fast.”

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Posted 7 months ago

“Quick order process, quick delivery. Also customer service staff were very helpful after i asked for the packaging to be plain as my order was a birthday present.”

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Posted 7 months ago

“Great support from Audio Emotion. I changed my mind about the model I wanted (to the model with the walnut surround) and I just had to pay the difference. Next day delivery and the assistant from Audio Emotion phoned me to check I’d got the text from FedEx. And a really good price for the CD transport as well. Cannot speak highly enough. If I lived anywhere near Fife I’d be in the shop every day!”

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Posted 7 months ago

“Friendly helpful service.”

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Posted 7 months ago

“A/E. States cable I bought was 7N-OCC SOLID SILVER NO NO NO ITS SILVER PLATED COPPER. RIP OFF.”

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Posted 7 months ago

Hi Grant Thank you very much for your feedback. We have looked at your order , and can see that you ordered 2 x Akiko Audio Tuning Module XLR mkIII - Type:XLR Female. In our description on the website, the specification for this cable reads as follows : Specifications: - Dimensions: 150 mm x 22 mm. - Two copper conductors. - The Akiko Audio Tuning Stick XLR mkII is Hand Made. So very much stating that the cables are copper. If you have any further queries or questions please let us know, always be happy to assist. Thanks again. The AE Team.

Posted 7 months ago

“ordered one day , got the next , i phoned first to double check stock, they were most helpfull , would recomend +++++++++++++”

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Posted 7 months ago

“Have had several discussions with AE and had an opportunity to trial potential improvements to my system and all a very positive outcome. Very helpful and competitive pricing. Loving a local hifi dealer than makes upgrading a system stress free.”

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Posted 7 months ago

“Well packed, good service”

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Posted 7 months ago

“I purchased the Cayin n3 pro hi-res portable player, Audio Emotion. This product had great reviews, it’s very well made of hi quality materials. I am very pleased with the product, and a very big thank you to the team at audio Emotion.”

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Posted 7 months ago

“Audio Emotion customer service I have found to be very good. They are knowledgeable about Hi Fi and sell a range of audio not found in your average town centre. All high quality products to match the service the provide.”

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Posted 7 months ago

“Brilliant high-end Hi-Fi Audio store! Made a number of Eversolo purchases over the last few months. The Eversolo products are awesome. Cannot believe the sound and build quality of the Eversolo Streamer/Dacs. They are amazing value for money. Today I purchased a new set of small speakers for my study - Dali Spektor 2 's. Straight from the box, they are already punching way above their weight. Can't wait for them to properly run in. Thanks to Stephen for all his help and friendly advice. 5 stars all round for both the service and the products.”

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Posted 8 months ago

“Great experience all round, very good communication and the headphones are glorious!”

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Posted 8 months ago

“Great Team - rang for Eversolo DMP A6 - gave a great explanation and really reassured me to what i was spending my money was going to give me what i wanted and what they would have recommended. fast delivery and smooth transaction - thank you”

Audio Emotion Ltd 5 star review on 9th April 2024

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Posted 8 months ago

“Audioemotion have been friendly and effecient from start to finish with my purchases with knowledgeable answers to my tech questions. Also, great customer service from Marion at 'front of house' ! I wish them every success in their new location. Richard H”

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Posted 8 months ago

“Purchased quad amp. recently, almost instant response and immediate dispatch. Perfectly packed and exactly (actually even better) than described. later I phoned about another piece of equipment and was treated with courtesy. There is a downside - I spend far too long on their website looking for my next upgrade!! Totally flawless”

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Posted 8 months ago

“Fats delivery”

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Posted 8 months ago

Audio Emotion Ltd is rated 4.9 based on 1,053 reviews