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Audio Emotion Ltd Reviews

4.9 Rating 1,053 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,053 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Great communication, packaging and delivery time - would happily do business with you again
Helpful Report
Posted 1 year ago
Purchased a 2nd hand DAC, which arrived promptly, the next day, in great 'as new' condition. Really pleased with my purchases and the friendly, helpful service from Audio Emotion. Thank you.
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Posted 1 year ago
very pleased with my purchase would recommend
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Posted 1 year ago
Fantastic to deal with from start to finish. I ordered a record that was in stock and delivered amazingly quickly in secure packaging. What more could you ask for? Thanks!
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Posted 1 year ago
Have always had first class service from both Gary and Marion. The best dealer I personally have ever dealt with.
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Posted 1 year ago
I’ve bought several items from this company, the service is excellent , I would never look elsewhere in the future. Thie after sales is superb
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Posted 1 year ago
Great people and brilliant selection of gear. Got some sound advice and order arrived promptly. Highly recommended.
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Posted 1 year ago
Excellent chatting with Marion. The cartridge was as stated-virtually new. It even sounds better than the same one i previously owned.Excellent packaging too. 2 day delivery. Highly recommended.
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Posted 1 year ago
In the realm of UK HiFi retailers - Audio Emotion reigns king. This company of people will ensure you have the best advice and understood individual service which in the long term will save you pounds, avoid "expensive HiFi disappointment'' and most importantly will ensure you are totally satisfied that your purchase is exactly what you require - you cannot put a price on that. James Adams
Helpful Report
Posted 1 year ago
I can highly recommend AE without question. Extremely helpful and professional service. Marion was particularly helpful and provided a personal touch that is rare these days, but very reassuring. Very fast shipping, quality products and not pushy, just keen to make it a good experience. I’ll definitely use AE again, with confidence.
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Posted 1 year ago
Excellent customer service and buying experience
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Posted 1 year ago
seriousness, courtesy, fast shipping also international, always available 👍
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Posted 1 year ago
I can highly recommend audioemotion. Very nice communication, very fast and uncomplicated shipping to germany. Amplifier is in excellent condition. Keep ist up 👍
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Posted 1 year ago
Staff are lovely and the music equipment is great. 10/10
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Posted 1 year ago
Great communication, with prompt answers to my questions. Fast shipping. Tonearm in excellent condition as described. Thanks.
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Posted 1 year ago
Excellent service. Well packaged and quick delivery.
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Posted 1 year ago
Very easy shopping experience and quick delivery
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Posted 1 year ago
Purchased a set of preowned B&W 703s from these fine folks. Shipped from UK to US. Process was painless and the speakers are beautiful and in perfect working order as described. Couldn’t be happier.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
I emailed Audio Emotion about a subwoofer repair . Their staff member Gary answered promptly and was in regular contact. He was upfront about repair costs, which is rare. As my unit was not a high-end model, the cost of repair would have been disproportionate. I have therefore looked for a second-hand replacement. However, the excellent customer service Gary provided was in marked contrast to other companies I contacted. I would therefore highly recommend Audio Emotion as a go to service for all things Audio. 10/10.
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Posted 1 year ago
Audio Emotion Ltd is rated 4.9 based on 1,053 reviews