Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.57

4.6 Rating 4,318 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 11th February 2025

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't comment on the products but the website is not easy to navigate and I was very disappointed in the system for purchasing vouchers. I wanted to purchase for someone else and it was more complicated than it should be. I've purchased lots of online vouchers and this was the worst experience of them all. Hopefully easier in future.”

Helpful Report

Posted 1 month ago

Thank you for your review. We understand what you are saying about the vouchers, the system we use really isn't great. Unfortunately it is the only one available to us on this website. We will certainly look to update it to a new system as soon as the opportunity arises. The next one will be easier for sure.

Posted 1 month ago

“Delivery took a month, the item is much smaller than described (2 stars for the item actually arriving)”

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Posted 2 months ago

Thank you for your review. We note the order was placed on 18th December, a peak time for shipping and was with customs in your country just a few days later, the parcel was then redirected at your request. This all happened in just a few days, not one month! We have been selling that item for a long time and do not get many returns due to size, but of course if you are not happy feel free to return it.

Posted 2 months ago

“Mossing dokumentation with the package made some complications through customs, I had to send dokuments myself and it tool almost a week konger and higher expencis for me.”

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Posted 2 months ago

Thank you for your review. We do not send any documentation with orders any more, it is all done electronically, I can confirm all the required information was correct and present so any issues were with the delivery company and not to do with paperwork.

Posted 2 months ago

“Leggings arrived with multiple holes in, very creased and look like they’d already been worn. Contacted customer services who said I have to pay to return them and I could be refunded if deemed ‘refundable’. I didn’t have time to waste going to the post office and attempting a swap when I needed them for an event sooner. I’ve since seen all the holes up. Definitely wouldn’t order anything else, I’m really disappointed as there was a few other items I liked but not chancing it.”

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Posted 2 months ago

“After making several purchases. I was then emailed telling me one item wasn't available this item had a delivery charge for it, I was refunded the price of the item but not delivery. Emailed them regarding this nobody got back to me not happy. Why have products on your website if not available?”

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Posted 3 months ago

“Order was ok, but delivery was very bad... paid 12,88 Euro customs duty for a 30 GBP order. Please Attitude: Never use DHL!”

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Posted 5 months ago

“the hat I bought was badly made”

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Posted 7 months ago

Thank you so much for taking the time to provide us with your invaluable feedback about your recent experience with Attitude Clothing. We are very sorry to hear you did not like the hat and felt it was poor quality. If you would like to return the item we will refund you in full.

Posted 6 months ago

“Shoes recieved quickly enough and Customer Service tends to be quite good. However, the platform of the right boot in my order is falling off after the second wear, leaving me deeply unsatisfied on quality, especially for the price. Ultimately I can't reccomend this service under that.”

Helpful Report

Posted 9 months ago

Thank you for your review. We are very sorry to hear of the problem you have had with the boots. Clearly this should not happen after two wears. There is a fault and we will want to help you get the matter resolved. We do not appear to have heard from you directly other than this review, so we will be in touch shortly. We sell a lot of footwear and this sort of issue is very rare.

Posted 8 months ago

“I brought a pair of sunglasses and a lunch box. Quite expensive and unfortunately for me, not great quality for what I paid. They feel cheap and nasty. I saw an ad on Facebook and took a chance. But sorry I won't be ordering from you again.”

Helpful Report

Posted 9 months ago

Thank you for your review. We are sorry you were not happy with your purchase, we have to say we disagree with you on the quality, the sunglasses are very good quality especially for the price you paid for them which was just £1.59. It may be worth lowering your expectations when paying that sort of price for sunglasses! We usually get great feedback from customers on the lunch box and think that for just £5.99 it is great value for money too.

Posted 9 months ago

“I received my item quickly, which was great. However, although I ordered my usual size, and also used the size guide on their website, the item was much too large - so I had to return it for refund. I received an email from Attitude 10 days ago now, to confirm they had received my return & would accept it. Yet, here I am, still waiting for them to process my refund. Very, very slow process. Overall, disappointing service.”

Helpful Report

Posted 9 months ago

Thank you for your review, unfortunately sometimes items will be different to expectations. We can see from our records your refund was processed well within the advertised time, as a small business we cannot always process returns daily so it did take a few days from you posting to us refunding you, however some of this time is due to banks as refunds take 2-4 days to process back to accounts.

Posted 9 months ago

“I paid for 3-5 day delivery as I needed the shoes for an event. They weren't sent until day 5 so by the time they came the event had passed. I contacted attitude on X(twitter) with no reply”

Helpful Report

Posted 11 months ago

Thank you for your review. Please be aware the shipping service you opted for is an estimated delivery time, whilst the majority of orders will arrive within the stated window there is no guarantee. For urgent orders we do offer a guaranteed next day service, these orders are prioritised by both ourselves and the courier to ensure they arrive on time. It is well worth the extra couple of pounds if the order is needed for a specific date. If you need to contact us regarding an order we strongly recommend you contact our customer service team by e-mail. That is by far the best way to get a problem looked into. Our social media is handled by a separate team and they have no access to information regarding customer orders, therefore are unable to assist.

Posted 11 months ago

“Returned an item using postage provided nearly 2 weeks ago. Item was tracked and has been received by seller but still haven't been refunded or had an email confirming they have received it. No reply to email I sent querying it.”

Helpful Report

Posted 1 year ago

Thank you for your review please be aware we do need to process all returns as they have to be checked prior to the refund being sent. Your return is currently in process and will be finalised well within the timescale advertised.

Posted 1 year ago

“Dishonest about free shipping requirements and took payment for items which were out of stock. Customer service doesn't read emails properly before replying. Avoid if you can”

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Posted 1 year ago

“Sizing waaaay off. Refund was prompt hence the 2”

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Posted 1 year ago

“I returned my items 3 weeks ago and still waiting for my refund. I also emailed you regarding this but had no reply.”

Helpful Report

Posted 1 year ago

Thank you for your review. Your return was booked on to our system 5 Sept and the refund processed by our accounts 4 days later. Please check your PayPal records as this was around two weeks before this review. The money should show on your account on 9th Sept as PayPal refunds are instant. We have double checked with PayPal and they confirm the refund was successful on that date. Our email system also shows that we have not received an email from you so this is the first time we have been made aware of an issue.

Posted 1 year ago

“I bought the entwine hoops snake earrings to wear at my friends wedding and within 5 minutes of opening them to wear them, the small post that actually goes through the ear snapped on both of them, and one of them was alltogether difficult to open at all. One of them snapped clean in half. I liked the design a lot but they're so cheaply made and felt like they never even went theough quality assurance. Threw them straight in the bin and bought a different pair of earrings off amazon instead.”

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Posted 1 year ago

“Delivery was excellent, had to return product as sizing very small, got notification that return was received and have still not received refund”

Helpful Report

Posted 1 year ago

Thank you very much for your feedback, Heather. We're sorry to hear that you did not have a positive experience with Attitude Clothing. It's a shame that you had to return a product due to size issues. We received the item back and the refund was processed well within the stated time. Once again, we apologize for your experience and thank you for taking the time to tell us about it.

Posted 1 year ago

“I ordered as a gift for Mother’s Day it arrived in a worn box not fit to be used to post in so I checked it over but didn’t notice the moth was off set until my partner opened it on the day not sure how this passed quality and control very disappointed as I understand this isn’t attitude clothings fault but maybe it’s something they can past back to nemesis now”

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Posted 1 year ago

“I ordered a belt in size s-xl and I am a size 12 which is not xl and I couldn’t even get it 3 quarters of the way round me, bit sad really, I took the tags off not thinking there was any way of it not fitting me ( my own fault) and now I can’t return it. Delivery and communication was good though, maybe just reconsider sizing.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry to hear that the item did not fit as expected. This has been looked into and we can see there is an issue with the sizing. We have reached out to you by e-mail to offer a solution to get this matter resolved.

Posted 1 year ago

“I ordered 2 pairs of pants, both the same size, one pair was considerably bigger than the other, I will be returning these”

Helpful Report

Posted 2 years ago

Attitude Clothing is rated 4.6 based on 4,318 reviews